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Executive Assistant Relationship Management

Location:
Alpharetta, GA
Salary:
Negotiable
Posted:
February 27, 2024

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Resume:

Alexandra Lopez

Alpharetta, GA ***** 305-***-**** ad3ydh@r.postjobfree.com LinkedIn Salesforce Profile

Driven and goal-oriented sales and relationship-management professional with 20+ years of proven experience. A versatile individual ready to contribute in a meaningful way with Global businesses in multiple markets supporting the Hospitality & Travel, Information Technologies, Real Estate, HealthCare, Automotive, Sustainability, or Personal Services industries targeting Fortune 500 businesses. Fluent in both English and Spanish with the ability to read and write Portuguese. Holds a Bachelor of Business Administration and Management General degree along with multiple professional certifications.

PROFESSIONAL EXPERIENCE

ARGOS USA, LLC

Salesforce CRM Admin/Executive Assistant to CEO Alpharetta, GA/Colombia July 2016 – May 2023

Took ownership over multiple functions within area of responsibility including Customer Relationship Management administration and Executive Assistant for President and C-Level

Provided business-critical support to C-Level Executives including managing busy schedules, facilitating communication, gathering information for reports, and arranging travel

Drove internal and external communication within multiple business units in order to improve communication efficiency and ensure achievement of 100% of corporate objectives

Brought diverse stakeholders together by facilitating important meetings and producing documentation and reports to keep events on-task towards delivering cross-functional projects

Led vendor negotiations as part of procurement team using strong interpersonal communication skills to find mutually beneficial arrangements while staying compliant

Offered important insight during conversations with Marketing, Sales, Procurement, HR, and Finance teams to aid leaders in being productive and empowering them through information

My Health AI – Hybrid Freelance

Business Associate Direct Report to Alpharetta Based Business Owners Nov 2023-Present

Support business development efforts by conducting market research, identifying potential clients, and assisting in the creation of business proposals.

Analyze financial data and contribute to profit loss analysis to identify areas for improvement. - Supervise and provide guidance to staff members, ensuring adherence to company policies and procedures.

Assist in sales activities, including lead generation, customer relationship management, and closing deals

SOLID SOURCE FOUNDATIONS, LLC – Freelance

Project Manager for Governmental Construction Projects Roswell, GA July 2023

General Administration of Business including Bookkeeping Accounts Payable/Receivables

Manage and compile projects updates financials and schedules to deliver to governmental entities. Notary Public Services provided.

Construction sites: Tyndall Airforce Base - Panama City ADOC - Alabama Heads Creek Dam - Griffin GA

Intercontinental Hotel Group (IHG)

Corporate Global Sales Manager, Latin Markets Alpharetta, GA September 2015 – July 2016

Led important initiatives through the entire sales lifecycle from RFP to Account Management covering the Americas, Mexico, Latin America, and the Caribbean while meeting 100% of goals

Strove to deliver a high-quality client experience through collaboration and consultative approach resolving all client issues and ensuring 100% client satisfaction at all times

Lent analytical skills towards identifying trends, developing forecasts, and producing regular reports in inform sales approach and keep team on-track towards exceeding all key metrics

Career Break

Independent Projects Alpharetta, GA/Colombia May 2015 – September 2015

Travelled to Colombia to engage in charitable efforts, collaborating with schools, churches, and local businesses to bring food, clothing, and school supplies to underprivileged families

Participated in cross-cultural initiatives including teaching English reading and writing to Spanish-speaking students to foster intercultural education and understanding

MarketSource

Executive Assistant to Vice President Alpharetta, GA May 2013 – May 2015

Spearheaded the planning, implementation, and execution of internal and national events with high-level clients including travel, accommodations, and scheduling and logistics for meetings

Gathered and analyzed relevant data, metrics, and key information to compile reports for hot projects while managing sensitive information to ensure 100% confidentiality and compliance

Delivered exceptional customer service during outbound calling to existing customer-base within assigned geographical territory successfully achieving “bottom-line” growth

Bupa (British United Provident Association Worldwide)

Executive Assistant/Project Coordinator Miami, FL November 2010 – November 2013

Effectively covered dual roles as both Project Coordinator and provided Administrative Support to the COO, CIO, and Director of Clinical Operations for Latin America and Caribbean markets

Called upon administrative expertise to handle all aspects of office operation as well as scheduling, event planning, and travel arrangements for C-Suite Executive team as needed

Identified potential areas for improvement and guided the implementation of systems, policies, or procedures to increase efficiency and support defined growth objectives

ADDITIONAL EXPERIENCE

Sony Ericsson, Marketing Executive Assistant to Vice President of Marketing for Latin American Markets

Gicsa/Cabi Developers, LLC, International Executive Assistant to President – CEO

SKILLS

Administrative Skills, Project Management, Scheduling, Customer Service, Microsoft Office 365, One Note, Salesforce, Lanyon RFP, Meeting Broker, SAP, Egencia, Ariba, Corporate Travel Online (CTO), Digital Marketing, Sales, HubsPot, Notary Public for Fulton County, GA

EDUCATION

Bachelor of Business Administration/Management General– PORTER & CHESTER INSTITUTE, Enfield, CT

English Language/Literature Coursework – BERKSHIRE COMMUNITY COLLEGE, Great Barrington, MA

Financial Administration/Systems Coursework – Universidad Agraria de Colombia, Bogotá, Colombia

CERTFICIATIONS/TRAININGS

Georgia Notary Public- Fulton County Commissioner 2023 -2028

Revolucion Digital – Digital Marketing 2023

Emory University – Salesforce Administration, 2022

Pryor Learning – Facilities Management/Management and Leadership/Social Media Strategy/Managing Multiple Priorities, Projects, and Deadlines/Dealing with Difficult People, 2019

Harvard Manage Mentor – Difficult Interactions/Writing Skills/Getting Results without Authority – Building Relationships and Credibility/Stress Management/Effective Business Writing Skills/Presentations Skills/Global Collaboration/Project Management Training, 2016

MS Diversity & Inclusion, 2015

Project Management Training/TeamWork PM, 2015 Certified

Coursera – AI Chat Box Training, In Progress



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