| Resume alert | Resumes 41 - 50 of 63 |
Project Data
Farmington, MI
... Worked on integrating live person chat in AAAlife website and worked with developers to test the live chat API using postman. Coordinate testing applications to support team whenever possible, testing includes manual, database (ETL), Performance and ... - 2020 Feb 12
... Worked on integrating live person chat in AAAlife website and worked with developers to test the live chat API using postman. Coordinate testing applications to support team whenever possible, testing includes manual, database (ETL), Performance and ... - 2020 Feb 12
Customer Service Life Insurance
Southfield, MI
... Answered in-bound and out-bound calls while partnering with agents from various departments via smart-chat. Checked to ensure that appropriate changes were made to resolve customers' problems. Kept records of customer interactions and transactions, ... - 2019 Feb 21
... Answered in-bound and out-bound calls while partnering with agents from various departments via smart-chat. Checked to ensure that appropriate changes were made to resolve customers' problems. Kept records of customer interactions and transactions, ... - 2019 Feb 21
Customer Service Representative
Novi, MI
... center environment, professionally handled 90% incoming calls and made outbound calls to customers Communicate through Smart Chat with field managers and field technicians to assign, remove, or dispatch correct jobs on correct technicians schedule ... - 2019 Feb 03
... center environment, professionally handled 90% incoming calls and made outbound calls to customers Communicate through Smart Chat with field managers and field technicians to assign, remove, or dispatch correct jobs on correct technicians schedule ... - 2019 Feb 03
Customer Service Data
Roseville, MI, 48066
... HPA Telephony System Upgrade: Requirement gathering for new CISCO phone system which will enable click to chat and co-browse capabilities. This is required to be able to enroll new members in individual Health Plans when the HCR open enrollment ... - 2018 Dec 12
... HPA Telephony System Upgrade: Requirement gathering for new CISCO phone system which will enable click to chat and co-browse capabilities. This is required to be able to enroll new members in individual Health Plans when the HCR open enrollment ... - 2018 Dec 12
Test Cases Engineer
Farmington, MI
... Involved in setting up the POC for chat solution through skype for business in Livonia region Worked with users to improve the quality of chat solution by survey study Requirement analysis and developing Test Requirement Specification document. ... - 2018 Mar 15
... Involved in setting up the POC for chat solution through skype for business in Livonia region Worked with users to improve the quality of chat solution by survey study Requirement analysis and developing Test Requirement Specification document. ... - 2018 Mar 15
Human Resources Executive Assistant
Charter Township of Clinton, MI
... documents to ensure compliance with policies and procedures were being met Conducted background check for clients using I-Chat SAGINAW ISD HEAD START – Saginaw, MI 2/2003- 7/2006 Family & Community Partnerships Manager/ Saginaw County Managed daily ... - 2017 Dec 05
... documents to ensure compliance with policies and procedures were being met Conducted background check for clients using I-Chat SAGINAW ISD HEAD START – Saginaw, MI 2/2003- 7/2006 Family & Community Partnerships Manager/ Saginaw County Managed daily ... - 2017 Dec 05
Microsoft Office Customer Service
Madison Heights, MI, 48071
... Bilingual IT Service Desk, TEKsystems June,2016-October,2016 Responded to questions from all emails, chat sessions, online-web forms and callers in a professional manner. Processed incoming work orders from callers and users by following standard ... - 2017 Nov 22
... Bilingual IT Service Desk, TEKsystems June,2016-October,2016 Responded to questions from all emails, chat sessions, online-web forms and callers in a professional manner. Processed incoming work orders from callers and users by following standard ... - 2017 Nov 22
Customer Service Data Entry
Utica, MI
... oProvided customer support and service to clients via phone, email and web chat programs. Ensured communication of accurate and reliable information to callers and clients, in a timely manner oMaintained required call handling time and finished ... - 2017 Aug 24
... oProvided customer support and service to clients via phone, email and web chat programs. Ensured communication of accurate and reliable information to callers and clients, in a timely manner oMaintained required call handling time and finished ... - 2017 Aug 24
Workforce management Manager
Farmington, MI
... phone, e mail, chat, social media, white mail, from a variety of sources from both internal and external customers as well as business to business support Provide line of sight for monthly budget by work stream to identify month to date, year to ... - 2017 May 25
... phone, e mail, chat, social media, white mail, from a variety of sources from both internal and external customers as well as business to business support Provide line of sight for monthly budget by work stream to identify month to date, year to ... - 2017 May 25
Web Services Customer Service
Wixom, MI
... Implemented Chat functionality using Web Sockets. Involved in analyzing the requirements, Design, Code development and unit testing. Extensively involved in implementation of front-end controller using Spring MVC, JSPs, Java script, JQuery, CSS and ... - 2016 Feb 05
... Implemented Chat functionality using Web Sockets. Involved in analyzing the requirements, Design, Code development and unit testing. Extensively involved in implementation of front-end controller using Spring MVC, JSPs, Java script, JQuery, CSS and ... - 2016 Feb 05