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Caller resumes in Staten Island, NY

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Customer Service Team Member

Eatontown, NJ
... INVESTORS BANK 2018-2022 TellerII Managing from lobby leadership to caller night. Daily cash ledger balance, strong client care service. Daily and weekly goal, Cd maturity call, investment and making an appointment. Online banking TD Bank 2014-2016 ... - Apr 20

Administrative Assistant Executive

Brooklyn, NY
... · Answer main telephone lines and transfer a caller to the appropriate voicemail of Claims personnel. · Open and Prepare HIC mail for scanning. · Assist with department mailing of checks for BI, PD, WC and NF. · Receive summons and subpoena, stamp, ... - Apr 19

Works well under pressure great team player loyal, honest dependable

Bronx, NY
... ●Assesses/troubleshoots caller needs and transfers calls to the appropriate staff within the department as needed. ●Confirms the purpose of the call, paraphrasing and asking pertinent questions to ensure they are addressing the concern. ●Conveys ... - Mar 22

Medical Assistant Home Care

New Brunswick, NJ
... utilized considerable interpersonal and problem-solving skills to minimize caller's anxieties and obtain necessary information • Worked closely with police officers, firefighters, and medical personnel to coordinate and prioritize emergency and ... - Mar 21

Cyber Security Java Developer

Little Ferry, NJ
... This includes analyzing the call logs, creating Windows batch scripts and database queries to determine trends in caller activity. Generated presentations with charts and graphs to report caller containment in monthly reviews. Nuance Communications ... - Mar 21

Account Executive Market Research

Queens, NY
... and facilitating one-on-one training with team-members ● Identified potential/lapsed accounts and executed a strategy to build and grow with each client to maximize sales profitability, growth, and account penetration Cold Caller, Straight Line ... - Mar 15

Service Representative Customer

Newark, NJ
... • Assisted caller by answering questions, retrieving data in proprietary databases. • Obtains callers contact information, recorded accurately and input information into database. • Answered inquiries by clarifying issues, researching and exploring ... - Mar 14

Data Management Eligibility Specialist

Manhattan, NY, 10118
... ●Assisted callers by answering the line and connecting the caller to the correct person or department ●Provided appropriate staff notification to emergency situations utilizing the overhead paging system…Code Name & description 01/2013 - 05/2018 ... - Mar 11

Pharmacy Technician Prior Authorization

Warren, NJ
... Received, triaged, and processed product identification calls, including speaking with the caller, and documenting the request from the call into the Medical Information Database (IRMS). Customer service representative. Analyzed and coordinated the ... - Mar 10

Customer Service Call Center

Queens, NY, 11373
... and analyze multiple bits of information to arrive at the correct answer Handle general questions and guide the applicant/caller through issues relevant to their inquiry • Perform processing functions necessary to facilitate resolution and make ... - Mar 02
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