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Jessup, MD, 20794
... environment experience •Mediated caller disputes, utilized technology resources for problem resolution, and designed best-option solutions, as well as interfaced daily with repair and field technicians to initiate and close-out customer orders. ...
- 2021 Jun 25
Columbia, MD
... calls and transfer messages to stuff members according to their needs Effectively handles incoming/outgoing phone calls on multiple lines, meeting the needs of callers if possible and directing the caller to the appropriate source when necessary. ...
- 2021 Mar 22
Annapolis, MD
... Second section Waiting Calls Section displays the information about the serial number of the waiting call, the number from which the caller is calling and the duration for which the call has been in waiting. Final section Active Calls Section ...
- 2021 Jan 30
Baltimore, MD
... the Caller’s Different Intention web services and allow will him be invoked to do Self which Service provides Banking/the Financial required business Applications details that and I have takes been care developed of voicing are it back KBA to ...
- 2020 Oct 03
Gwynn Oak, MD
... Sea Man - 1999-2005 - Contract Done Manager: James Earl Sullivan / Phone: N/A Position: 1st Mate/Navigator/Puller and Caller Peake Plastic - 2000-2001 - Cloved Manager: Charlie / Phone: N/A Position: Machine Operator Old Line Plastic - 2000-2001 ...
- 2020 Apr 13
Columbia, MD
... cancers of the blood Used a biological database for recording and managing patients’ blood and bone marrow samples Handled caller’s inquiries and direct them to laboratory research staff according to their needs Managed electronic filing systems by ...
- 2020 Feb 19
Baltimore, MD
... Experience: Telephone Interviewer JML Marketing (Call Center), Absecon NJ, Aug 2016 – Aug 2017 • Conduct Surveys • Ask caller questions in a clear, concise manner • Data Entry Seasonal Sortation Associate Amazon Fulfillment Services, Logan NJ, ...
- 2019 Jun 29
Towson, MD
... THE CHESAPEAKE GROUP, Towson, Maryland United States Administrative Assistant, February 2016 – October 2016 Answered multi-line telephone system, determine caller’s needs and route to the appropriate department. Greeted visitors, determine their ...
- 2018 Jun 19
Owings Mills, MD
... • Direct caller to appropriate party. Locate data to analyze or resolve merchant service issues, complaints and sales request. • Opens tickets, triages tickets, and assigns tickets in compliance with company rules and guidelines. • Enters data into ...
- 2018 Jun 07
Edgewood, MD
... Successfully guided callers through the process of resetting passwords and reset the password when caller was unable to themselves. Installed various work related software which required administrator rights for installation and provided callers ...
- 2018 Mar 27