Zarielle McKiver
**** ****** *** ***** / ****: 609-***-**** / Email: *****************@*****.***
Qualifications: I have over 2 years Customer Service experience, providing service in both a face-to-face and Call center environment. My expertise also includes data entry, typing. My satisfaction comes from helping others and solving problems. I am very eager to demonstrate my abilities in a customer service representative roll.
Skills:
• Exceptional Customer Service Skills
• Interpersonal & Communication Skills
• Problem-solving Skills
• Processing Financial Transactions
• Research & Data Analysis
• Microsoft Word, Excel, PowerPoint, Publisher
Experience:
Telephone Interviewer
JML Marketing (Call Center), Absecon NJ, Aug 2016 – Aug 2017
• Conduct Surveys
• Ask caller questions in a clear, concise manner
• Data Entry
Seasonal Sortation Associate
Amazon Fulfillment Services, Logan NJ, Jan 2018 – march 2018
• scanned & sorted boxes
• Assisted with pickoff (placing boxes in order by number)
• placed and stacked boxes on belt for sorting purposes
Education:
Willingboro High School, H.S. Diploma, 2011 – 2015
Volunteer Programs
• Food for the Homeless,
• Administrative Assistant, Applewhite Music Group
References:
• Ilyasah Johnson 609-***-****
• Amber Faulk 302-***-****
• Brandi Holland 609-***-****