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Westford, MA
... Assisted clients in call-center environment by soliciting and executing orders for various Stocks and Options. Denso India Ltd - New Delhi, India 1994 - 1995 Asst Programmer Assisted Senior programmer in developing in house software application. ...
- 2017 Mar 01
Hooksett, NH, 03106
... IS Support Analyst, 02/2007 to 02/2008 Portsmouth Regional Hospital – Portsmouth NH Daily responsibilities included Help Desk and Desktop support for all hospital personnel On call coverage 24X7. Troubleshooting, repairing and maintaining all ...
- 2017 Feb 26
Littleton, MA
... Checked all mechanical equipment and notified chief engineer if any problems for plan of attack to resolve the problem or call a vendor if needed. Maintained cleanliness of the facility, by shampooing room and common carpets, stripping and waxing ...
- 2017 Feb 24
Lowell, MA
... Actively took charge in the support of customer requests within on-call rotations, providing quality and efficiency within. COMVERSE Wakefield, Massachusetts, 2004 to 2007 CALL CENTER SPECIALIST & LEVEL-2 ENGINEER Promotion Decreased backlog ...
- 2017 Feb 21
Fitchburg, MA, 01420
... • Determined telephony trunking needs, ordering, and configuring of CO, T1, and MBL lines for advanced call-flow. • Configured LAN Switches, Routers, VoIP Boards, and Intuity LX Systems for each office. • Coordinated conversion activities with all ...
- 2017 Feb 18
Methuen, MA
... iv)Creating and maintaining information for ON Call User. v)Domain wide provisioning of Users. vi)Alert Console and Nurse Station for Admin staff of Hospitals. vii)Platforms supported: iphone, Android, Tablet, Web Responsibilities: Senior Test ...
- 2017 Feb 16
Billerica, MA
... Manager Managed an IT staff of 10 (developers, data admins, desktop support) Managed development agenda Managed all technology to run 3 outbound call centers totaling 200 seats Installed and rolled out 2003 terminal server project Share Group Inc. ...
- 2017 Feb 14
Chelmsford, MA
... Support cloud backup and recovery solutions via web portal VMWare certified, supporting VmWare and VSphere Clients Coded a call wait time app so support team could view real time stats on DSCI phone system and also displayed the longest call waiting ...
- 2017 Feb 12
Acton, MA
... Transformed independent regional IT organization into one unified enterprise strategy Improved network uptime of mission critical call center in Manila from 40 hours downtime to 2 hours downtime per year. (uptime of 99.9 %) Improved availability of ...
- 2017 Feb 06
Massachusetts
Joseph Welch ** ******** ***** Dudley, Ma ***** **********@*****.*** Supervisor Simplex Grinnell LP November 2015 – Present (5 months) SRC in Westminster, MA Oversee daily functions of response center functions, manage day to day operations of call ...
- 2017 Jan 26