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Johannesburg, Gauteng, South Africa
... self-service features Partnered with internal teams to expedite resolutions and ensure client satisfaction Inbound Call Centre Agent MiWay Insurance Oct 2022 – Feb 2024 Handled a high volume of client interactions, focusing on solving queries ...
- 2025 Jun 06
Kingston, Saint Andrew, Jamaica
... James high school Bethel primary & junior high school Qualifications and achievements School leaving certificate Employability Skill Training Business Studies (Call Centre Operation level 2 Mathematics CXC Grade IV English CXC Grade IV Integrated ...
- 2025 Jun 06
Kalamazoo, MI, 49007
... Kal, MI 490**-***-**** 1,2,3 Yes No Yes (2) 31 No Upfront SOUTH **Centre Street Village 2011E Centre Ave., Portage, MI 490** ... Call for more information. IMPORTANT FACTS ABOUT SUBSIDIZED AND AFFORDABLE HOUSING Fox Ridge Apts. Interfaith Homes of ...
- 2025 Jun 05
Hughesville, PA
... CRM) Salesforce Workday LEAN Concepts Sandler Sales Training NICE Centre-Vu Submitting claims and appeals Discussing patient ... Managed relationship with a 3rd party call center to ensure successful training and key metric goals were met. Participated ...
- 2025 Jun 05
Edmonton, AB, Canada
... cutting of vegetables • Maintaining kitchen • Customer service in no frills ( grocery store) CALL CENTRE (CONCENTRIX) • Specialize in developing custom communications and customer service solutions. • Workplace recovery. • Market research projects. ...
- 2025 Jun 04
Dallas, TX, 75201
... in "IVR," one in "Social Media," and one in "Core Contact Centre Technology Services." Distinguished as the Agile Lead for ... Leveraged tools such as Call Copy, Topaz, Tealeaf, New Relic, and Splunk to expedite issue resolution, directly improving ...
- 2025 Jun 04
Farmington Hills, MI
... §Experienced in supporting On-Call rotations for 24/7 Production database environment. SKILLS: ETL Tools: Informatica Power Centre, Informatica Cloud (IICS & ICRT), SSIS, DataStage, Matillion Cloud Tools: Data Bricks, Azure Data Factory (ADF v2), ...
- 2025 Jun 04
Adelaide, SA, Australia
... PKE/PBI attending standup call weekly with the customer to understand the requirement and providing the solution to full fill the customer needs Served on panel to hire new candidates Hewlett Packard HP Global Solution Centre June 06/12/2006 to Oct ...
- 2025 Jun 03
United States
... •Used IVR APIs to create inbound and outbound interactive call scenarios and validated the calls in Kore AI. •Facilitated ... Worked on Agile (Scrum) as well as Kanban Methodology using JIRA and Quality Centre. Integrated JavaScript-based test suites ...
- 2025 Jun 02
Heidelberg, Gauteng, South Africa
... N4-N6 Feb 2020 – Nov 2021 Gauteng City College Communication, Office Practise, Entrepreneurship and Business Management, Information Process Experience Autoboys Glass Fitment Apr 2017 – May 2018 Call Centre Agent Answer Inbound and Outgoing Calls. ...
- 2025 Jun 02