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Columbus, OH
... We have to also keep record of every call via incidents which we give the customer if he or she needs assistance again they can give that number to any csr and they should be able to assist. recieving Inspector Limited Brands Victoria's Secret - ...
- 2018 Jan 29
Hilliard, OH
... Tested Member level benefits and billing in MemebrsEdge Worked with CSR request, validated the data and Tested routing of claims correctly. Created and Tested 834 Files. Systematically created outbound Monthly Reconciliation discrepancy reports. ...
- 2018 Jan 24
Columbus, OH
... 2960 Nexus product line – 7K, 5K, 2K SECONDARY AREAS OF KNOWLEDGE Fabric – ACI, VXLAN, vPC, FabricPath Virtualization – VSG, CSR 1000v, Microsoft Hyper-V, VMware Storage solutions – MDS, FC, FCoE, C3100 Storage server Network Management – DCNM, UCS ...
- 2017 Dec 20
Columbus, OH
... Nexus 1000v, ASA 1000v, CSR 1000v VoIP Tools Unified: RTMT, Remote ITL Erase, Unity Tools, Call Accounting. CODEC: G.711, G.729, G.723, G.726, G.722, ilbc. Firewalls - Cisco ASA 7.x, 8.x, 9.x. Cisco PIX. Load Balancers - Cisco ACE, CSS, F5 LTM, F5 ...
- 2017 Oct 09
Dublin, OH
... Typically for requests initiated via emails/CMT/IC Engine the Service Request is automatically created and assigned to a Group from which a CSR will access and manually pick up. If the CSR identifies that the request has been mis-assigned or ...
- 2017 Oct 03
Columbus, OH
... 2015 - June 2016 Operational support 500 CSR phone, email, and other communication channels to Wealth Management clients external and internal personnel. Handled all management meeting concerning meeting client needs, SVL, Surveys, New Directions ...
- 2017 Jan 26
Sunbury, OH, 43074
... Rapport Verify warranty and service contracts Advise customer of vehicle repairs and concerns 10/2013-4/2015 Claims Rep/CSR, National Auto Care Assist customers with VSC or claim inquiries Assist repair facilities with VSC claim authorizations ...
- 2017 Jan 20
Columbus, OH
... Analyze, troubleshoot and resolve technical issues for voice, internet or data installation and connection issues Compass Group, Columbus, OH-CSR 2013-2016 Responsible for all cash and AETNA Express transactions Daily cash drawer drops and reports, ...
- 2017 Jan 19
Columbus, OH
... •Dell STAT 5.7.3 Administrator/migrator for People Tools/Downstream applications data object/File migrations and CSR tracking. •Implemented PUM/DPK for regular Tax updates via Oracle virtual VM and Native OS methods and applying Tax updates on HCM9 ...
- 2016 Nov 18
Columbus, OH
... Managed customer support representative (CSR) and dealership technical training program. Advised manufacturers on customer feedback relating to product reliability, cost competitiveness and market share. Monitored key performance indicators (KPI) ...
- 2016 Sep 28