Customer Service High School

Prescott Brown

Columbus, OH

***********@*****.*** - 614-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Call Center Representative

Teleperformance - Columbus, OH - April 2016 to Present To handle inbound and occasionally make a outbound call to customers. Helping them with web site issues helping them track and find packages from our employer or make an order over phone and process paymeny if customer feels comfortable doing so. Currently we have contract with dicks sporting goods so help them with web site issues and package problems or store assistance via email or telephone. We have to also keep record of every call via incidents which we give the customer if he or she needs assistance again they can give that number to any csr and they should be able to assist. recieving Inspector

Limited Brands Victoria's Secret - Columbus, OH - March 2016 to April 2016 Order selector

Merit Integrated Logistics - January 2015 to February 2016 Responsibilities

To pick and stack orders all day with speed and efficiency . Skills Used

Leadership because I was a trainer and stamina and hard work because it is a physical job EDUCATION

High School Diploma

Whitehall Yearling High School

SKILLS

Customer Service (1 year)

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