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Atlanta, GA
Areas of Expertise: Change Management IT Compliance Risk & Vulnerability Management Microsoft Office 365 Remediation Training & Development Application Security & Development ITIL Vendor Management Cyber Security Data Centers & Call Centers Agile & ...
- May 05
Muskegon, MI
... Christian High School 2021 - 2024, Muskegon, MI ● Cumulative GPA 3.00 ● Certified Spanish Translator ● Dual enrollment student at Calvin College Eastern Michigan University Expected graduation date: 2028 ● Business major ● Cumulative GPA 3.00 ● ...
- May 05
Jersey City, NJ
... Stern School of Business New York, NY Master of Business Administration May 2026 Specializations in Strategy, Change Management, and IT Product Management • AVP of Student Government; Member of Mgmt. Consulting Assoc and Social Impact and ...
- May 05
Gastonia, NC
... JANUARY 2016 – JUNE 2016 HELP DESK, centrale piemont community college Receiving call from student and college employee to help them by doing some basic troubleshooting or send a service request through the appropriate departments EDUCATION JULY ...
- May 05
Lakeland, FL
... Southern Glazer’s Wine & Spirits ~ 1/07/2019 to 4/25/2025 QA Specialist: This position involves conducting daily call and case calibration to review performance, sharing calls to provide training, giving recommendations for agents, working with ...
- May 05
Mauldin, SC
... Experience Retail Sales Associate- JC Penny February 12 2016 - April 8 2019 Customer interactions Product Knowledge Transaction Processing Teamwork Call Center Representative- Ascensus June 1 2019 - August 15 2021 Answering customer calls Customer ...
- May 05
Florence, SC
... Handled inbound calls for AT&T, resolving issues promptly and contributing to a noticeable reduction in call wait times. Coordinated with team members to cover shifts and ensure seamless service delivery, promoting teamwork and reliability. ...
- May 05
Atlanta, GA
... Tracked student progress using data-driven tools, adapting instructional strategies to meet individualized goals. Created structured lesson plans and reports aligned with state standards, improving student performance outcomes. Friends of Disabled ...
- May 05
Sacramento, CA
... SKILLS Verbal and written communication Call Center Operations Customer service optimization Multitasking and Time Management Teamwork and collaboration Friendly, positive attitude Attention to detail Microsoft office proficiency WORK HISTORY Site ...
- May 05
San Diego, CA, 92101
... June 1992-September 1999 Residential Shift Supervisor: Responsible for management of 689 Job Corps Student age 16 to 24. Supervised a staff of 24 Residential Advisors. Conducted Social Skills and Team Building Training. Managed the maintenance and ...
- May 05