Customer Service Representative
Resume:
Muskegon, MI *****
********@******.***
Chalon Anderson-Williams
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Career Objective
Motivated and dependable worker looking for an opportunity to contribute my skills, leadership, and customer service. I have a very close attention to detail and bring a positive attitude to any work environment. I have developed as a professional through my role as a customer service representative and volunteer work on several events and fundraisers and wish to continue to do so.
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Work Experience
Children's Institute / Teacher
October 2024 - April 2025, Ypsilanti, MI
● Care for children 18 months-6 years old
● Feed, change, and help children fall asleep
● Help foster children's physical, social, emotional, and cognitive development
Tudor Catering / Server
2022- Muskegon, MI
● Help set up and decorate venues
● Help prepare food
● Serve food and assist guests
● Help clean up after an event
Navarro's Mexican Take-Out/ Customer Service Representative 2021- Muskegon, MI
● Take and submit customer orders
● Operate cash register to help customers pay for their orders
● Answer customer questions about pricing, ingredients, and availability of our products
● Assist the kitchen staff by performing food preparation tasks such as rinsing, peeling, and cutting ingredients
● Listen to customer feedback and respond to complaints and suggestions in a professional manner
● English and Spanish translation for customers and staff ㅡ
Education
Western Michigan Christian High School
2021 - 2024, Muskegon, MI
● Cumulative GPA 3.00
● Certified Spanish Translator
● Dual enrollment student at Calvin College
Eastern Michigan University
Expected graduation date: 2028
● Business major
● Cumulative GPA 3.00
● Bilingual
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Volunteering Experience
Athletic Booster Volunteer
Western Michigan Christian Booster Club
2021 - Present
● Set up ticket stands
● Collect admission tickets and passes
● Assist fans with finding seats, searching lost articles, and locating restrooms
Backroom Support Volunteer
DIBS! On Resale, Muskegon, MI
2021 - Present
● Accepting donations visually
● Examine donations sorting
● Inventory saleable donations
Summer Athletic Assistant
Club 188, Muskegon, MI
2018 - 2021
● Assist with set-up and tear-down of fields
● Organize and lead a variety of small and large group activities each week. Assist in maintaining accurate program records
● Assist in meal and snack service
Kids Food Basket Volunteer
Kids Food Basket, Muskegon MI, Grand Rapids MI, Holland MI 2024 - Present
● Help package food
● Help farm fruits and veggies
● Help with landscaping of headquarters
● Decorating sack lunch bags
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