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Customer Service Data Entry

Location:
Jacksonville, FL
Posted:
July 28, 2023

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Resume:

Leona Rhymer

**** ********** **** ****

Jacksonville, Fl 32277

904-***-****

adykyo@r.postjobfree.com

Career Objective:

To obtain a position which will enable me to use my skills and knowledge in the Warehouse, Mortgage, Teller Banking and Customer Service Industry. Reliable, self-motivated, eager to learn new job tasks and helping others.

Skills:

Palletizing, Case Picker Robot Operator, Stocking, Picking, Senior Bank Teller, Front End Imminent Default Loan Processor, Mortgage Reviewer (Processor) Check Processor (Lock Box). Vault Processor, ATM Machine Processor and Reconcile General Ledger Accounts, Process homeowners escrow accounts, AS400, PC, Data Entry 10 Key Pad 13,750 kspm, Outlook and Excel.

Work Experience:

Harvey Supermarket

Jacksonville, Florida

August 2022 – June 2023

Front End Manager

Assist cashier’s, customer service and maintain vault.

Kraft and Heinz

Jacksonville, Florida

March 2021 – March 2022

Palletizing and Robot Operator

Fanatics

Jacksonville, Florida June 2020 – March 2021

Pick and count athletic apparel to be sold.

Monarch Crossing Apartment Complex

Maintenance Worker

Columbus, Indiana.

July 2019 – April 2020

Cleaned vacant apartments for the next tenant to move in. Completed work orders on daily basis.

Home Depot

ST. Thomas, Virgin Islands March 2019 – June 2019

Receiving department. Filled shelves with the Purchasing Order items.

Freelance Writer

Jacksonville, Florida May 2017 - Present

*Collabera (CitiBank - Contract Worker)

Mortgage Processor - Jacksonville, Florida January 2017 - April 2017

Order credit reports through Equifax for the assigned underwriter.

*Collabera (Bank of America - Contract Worker)

Vault Clerk - Jacksonville, Florida January 2016 - November 2016

File documents in the appropriate folder for mortgage holders of Bank of America. Assured each document is with the correct vendor.

*Modis (US Bank - Contract Worker)

Mortgage Reviewer Jacksonville, Florida October 2013 - July 2015

Review Mortgage file for proper documentation: Note, Recorded Mortgage, Assignments (Chains if necessary), Modification (Chains if necessary) and Original Title Policy (ISAOA). If any documents are missing contact the Lender on the Note or on the latest Assignment for updated documentation, once data has been received, input the data into the system to update the file.

*New Heaven Dominion Jacksonville, Florida May 2012 - April 2013

Case Counselor (Part-Time)

Intake/Admissions/Discharge, Scheduling and coordinating any all medical appointments (this may also include taking youths to appointments at times) scheduling/attending monthly conferences. Meeting with youths and assigned Case Worker to discuss issues regarding the youth's case. Maintaining and updating youth's case files., corresponding with all parties involved with the youth. Teaching daily living skills and documenting staff notes

*Oce' Business Offices Jacksonville, Florida April 2011 - May 2012

Mail Courier

Delivered USPS mails, FED EX and UPS packages to the appropriate departments at Citi Bank. At the end of the day all transactions were input in the system.

*JP Morgan Chase Jacksonville, Florida April 2009 - March 2010

Mortgage Clerk

Front-end Imminent Default and Loan Processor - analyzed financial documentation for mortgage in default, reviewed credit reports, BPO’s and mitigation documents. Updated data and verified documents using MSP Fidelity Director, Pega and Lender Live equipment. Contacted customers via e-mail or Phone for missing documents for accurate completion loan requests, once data received, input the data into the system.

*Capital One Bank Riverhead, NY August 2004 - November 2008

Senior Bank Teller

Assigned cash draw to process customer’s transactions, proofed ATM machines, loaded machine with cash and recorded daily transactions. Processed Check posting by account number and routing number along with other data listed on check and processed general ledger tickets and closed the bank. Complied with banking regulations, policy procedures, sold banking products and obtained account referrals.

*Penates, Inc Bayshore, NY August 2003 - October 2008

Shelter Case Worker

Interviewed evaluated and managed clients with needs and arranged medical appointments and followed-up on daily basis, distributed medications under supervision when needed. Maintained multiple tasks during high crisis situations in a professional manner and assisted with the preparation of meals for the clients.

*Bridgehampton National Bank Bridgehampton, NY November 1999 - June 2003

Mortgage Clerk

Prepared and input data into the system regarding Mortgage documents which I sent to the Suffolk County Clerk’s office, to be researched for outstanding titles by district, section, block and lot to compare with county records. Posted checks for appropriate recorded documents departments and maintained contact with management and property owner's regarding recorded documentation.

*North Fork Bank Mattituck, NY April 1997 - November1999

Mortgage Escrow Clerk

Prepared Mortgage Escrow accounts to pay quarterly property taxes. The following escrow following property taxes were paid: property, village, frontage and school district tax.

*Suffolk County National Bank Riverhead, NY August 1992 - April 1997

Data Entry Clerk

Entered loan payments for Christmas clubs, mortgage payments, reconciled numerous general ledger accounts and proofed Month End reports.

Education:

Charlotte Amalie High School 1979

Pageantry School of Arts 2003

Sex and Drug Counseling 2007

Psychology and Social Work 2009

Additional Counseling



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