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Fishers, IN
... Support Avaya VOIP phones and WYSE terminals in multiple Citrix server farms. Managing and logging server backups using LTO-2 tapes. 09/2000 to 10/2016 – Centura College, VA 23452 Network Administrator/Computer Networking Instructor - Classroom ...
- 2018 Jun 14
Greenwood, IN
... BES, Goodlink etc.) Proficient in Wireless installations, short and long distance bridges Proficient in VoIP using CISCO, AVAYA and ShoteTel solutions Proficient in Perimeter Security and Firewall implementation, configuration, monitoring/support ...
- 2018 Jan 05
Indianapolis, IN
... Core Competencies Microsoft Office PowerPoint Microsoft Excel Avaya Softconsole Event Scheduling Vendor Negotiation Troubleshooting Excellent Communication Skills Expense Reports/Payables Self-Starter Problem Solver Career Summary Dormakaba/Best ...
- 2017 Nov 08
Indianapolis, IN
... Avaya Callpilot Administration. Kept up to date records of extensions of employees and departments. Coordinated support efforts to resolve issues and optimize performance. Assisted in the switch over from Veremark Call Accounting and Baypoint ...
- 2017 Aug 10
Indianapolis, IN
... Configuring IP addresses and software/firmware updates on networking devices such as Switches, Polycom phones, VoIP, Cisco phones, FireEye, Avaya conference phones and Routers. Provides technical and network problem resolution to end users through ...
- 2017 Mar 21
Indianapolis, IN
... in Applied Science in Audio-Visual Technology Monroe Community College, Rochester, New York Sales Certification of Accomplishment in VERTICAL, AVAYA, and MITEL Phone Systems Certifications in Salesforce, QuickBooks, Auto Task, and QuoteWerks
- 2015 Dec 14
Carmel, IN
... services Recognized as change agent during corporate merger of electric and gas companies TECHNICAL EXPERTISE EMC, IPC, Cisco, Avaya, HP, NetApp, Hitachi, Sun, Linux, Unix, Oracle, Siebel, XP, Win7, Apple OS, NetApp, IBM, Cherwell, Remedy, Tripwire, ...
- 2015 Jan 19
Anderson, IN
... Was responsible for the daily administration of an AVAYA Intuity Audix voicemail system and Definity G3 SI PBX system. Provided onsite support for customers' 22 Cisco switches (including catalyst 2900, 3500, 5000, 5500, and 6500); monitored switch ...
- 2014 Sep 02
Marion County, IN
... Areas of Expertise Call Center SOP Creation Customer Complaint Resolution Call Center Metrics & Reporting Call Center Staffing & Scheduling Team Leading Avaya CMS Supervisor Teambuilding & Training Cost-Reduction Strategies Maximo Asset Management
- 2014 Apr 16
Indianapolis, IN
... SUMMARY OF QUALIFICATIONS: Tenacious competitor • Highly organized • Consistently motivated • Team player • Collegiate athlete • Proficient with software: CRM, Salesforce, Excel, Access, SAP, FACSET, Peachtree • Understanding of Ensemble, Avaya, ...
- 2014 Jan 24