WYOMI E RAWLINS

Indianapolis, IN ***** 317-***-**** ac268p@r.postjobfree.com

EXPERIENCED OOFFICE PROFESSIONAL

Customer- focused, Self-starter and Results driven administrative professional with over 20 years of experience. Providing outstanding support in a fast-paced work environment, work cooperatively as a team player, with proven ability to meet customer demands, resolve issues promptly and reconcile customer accounts appropriately. Prioritizes workload and requires little or no supervision. Capable of handling multiple tasks while maintaining a high level of attention to detail. Understands work expectations, follow established guidelines and is flexible and adapts to work change.

Core Competencies

Microsoft Office

PowerPoint

Microsoft Excel

Avaya Softconsole

Event Scheduling

Vendor Negotiation

Troubleshooting

Excellent Communication Skills

Expense Reports/Payables

Self-Starter

Problem Solver

Career Summary

Dormakaba/Best Lock/Strataforce 04/18/2017 thru 10/13/2017

Data Entry Clerk (temp service) for Environmental Safety Manager

Data Entry

Clerical Duties

Record Keeping

Filing

United Way/Energy Assistance Program, Indianapolis, Indiana 10/11/2016 thru 03/31/2017

Intake Specialist (Seasonal)

Process application on a daily basis

Interview customers to determine nature and degree of need

Gather information

Assist customers establish strategies and plans to improve their financial and personal lives

Refer customers to community resources and other organizations as needed

Determine or participate in determining customers’s eligibility for financial assistance

Allegion (Aerotek Staffing), Indianapolis, Indiana 08/19/2015thru 08/19/2016

Mechanical Assembler 02/16/2016 thru 08/19/2016

Assembled metal and plastic components using pneumatic and hydraulic

machinery

Responsible for maintaining correct tact times

Rotated and cross-trained in multiple departments

Data Entry 08/19/2015 thru 02/16/2016

Entered data using multiple client specific' software’s and Microsoft Office

Demonstrated ability to help teammates and work individually

Gained knowledge of manufacturing process

Cut, laminated, 'led, and handled miscellaneous projects

Anthem Blue Cross Blue, Indianapolis, Indiana 11/11/2012 thru 11/03/2014

Customer Service Advocate

Provided Customer Support

Research & Analyzed Data

Respond to members question via email & telephone

Developed & maintained positive customer relations

Express Employment Professional, Indianapolis, Indiana 01/05/2007 thru 11/11/2012

Temporary Service/Administrative Support

Dispatcher

Provided administrative support

Greet & assist internal & external customers

Screen phone calls, distributed messages

Receptionist

Clayton Services 11/05/2005 thru 1 1/05/2007

Mortgage Loan Processor, Indianapolis, Indiana

Data Entry

Verified info for loans

Electronically file mortgage loan documents

Veolia Water/Indianapolis Water 04/05/2001 thru 08/1 1/05/2004

Administrative Assistant to the Vice President of Community Affairs

Provided Administrative & project support

Correlate budget & financial data

Create & maintain daily summary report

Maintained departmental records & files

Event Planning

Reference Upon Request

Contact this candidate