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Austin, TX
... Trained end user for support of hardware Telephone Systems, Avaya, Nortel, Mitel Designed and developed related materials such as workbooks, manuals, and instructor guides Managed and coordinated product support information with outside call center. ...
- 2015 Aug 14
Austin, TX
... Technology Consultant (Bell Helicopter-Textron) Administrated Network and Avaya phone systems for multiple sites. Resolved issues and trained staff in the use of Blackberry devices from multiple carriers and in the company’s current software and ...
- 2015 Jun 16
Round Rock, TX
... Fields telephone calls (Avaya, Nortel and Shoretel) for all switchboard support. Experience w/ Microsoft Office Suite and Outlook Email. Familiar with Communicating with vendors, carriers, and clients on deliverables, issues and escalations. Manage ...
- 2014 Oct 02
Round Rock, TX
... Macs Software Applications – Microsoft Office 2003/2007/2010 Suites, Project, Veritas Backup, Dameware Remote Support, Symantec Ghost, Clonezilla, Wireshark, Avaya VPN, McAfee ePO, Symantec Backup Exec, Dell Kace System Management Appliance, Cacti
- 2013 Oct 01
Austin, TX, 78717
... Attachmate and Remote Office web) and hardware (HP/DELL pc, printer, phone and scanner) issue origins utilizing MS Office, DOS, AVAYA Modular Messaging, Altiris Software Distribution, SQL Query Analyzer and Active Directory to restore functionality ...
- 2013 Apr 11
Austin, TX
... (Cisco Identity Services Engine (ISE), Microsoft Network Policy Server (NPS), Microsoft Network Access Protection (NAP), Avaya Identity Engines) o Application load balancing and content distribution environment, consisting of multiple Cisco Content ...
- 2013 Jan 10
Driftwood, TX
... 1984 High School Diploma PROFESSIONAL CERTIFICATIONS Krone and Hilti Certified 2002 BICSI Certified Expired May 2002 AVAYA Products 2003 Corning Unicam 2002 Pandut 2004 Confined Space 2004 TECHNICAL SKILLS Systemax Cat 6, Pandunt, AVAYA Fiber, ...
- 2012 Dec 15
Austin, TX
... Core Qualifications Staff development Proficient with MS Office Dashboard administration experience Strong verbal and written communication skills Experience with Avaya, Symposium and Rockwell Capable of working independently, multi-tasking and ...
- 2012 Nov 19
Austin, TX, 78641
... • I have installed, configured and maintained VMware 4.0 installations • I have administered Microsoft servers from 2000 to 2008 • Design, installation, configuration, maintenance of large scale wireless, servers, Cisco, Avaya and Nortel PBX Cisco ...
- 2012 Oct 29
Austin, TX
... Industry Insurance, Life Insurance, P&C Insurance, Banking, Mortgage, nvestments, Trading, Financial Services Technical Environment Ajax, Avaya/Lucent, C++, Aptiva, CICS, Chordiant, COBOL, Content Management, DB2, DHTML, Documentum, Document Imaging ...
- 2012 Oct 13