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Avaya resumes in Austin, TX

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Project Manager Management

Austin, TX
... Technical Project Manager 2020 – 2024 Spearheaded Tier II technical product/solution pre-sales demonstrations to potential clients, advising on technical solutions for SMB and enterprise companies such as Dow Jones, Blue Prism, Avaya, and Cisco. ... - Feb 16

Customer Service Call Center

Austin, TX
... (Word, Excel, PowerPoint, Outlook) Avaya, SharePoint, Trapeze, MicroTransit/Via, Citrix REFERENCES Name: Erika Walker Designation/title, Organization: Manor High School Registrar Contact number: 512-***-**** Email address: ad2uqi@r.postjobfree.com - Jan 17

Data Entry Customer Service

Leander, TX
... MS Office Outlook Trello Access Lotus 1, 2, 3 Solomon EMRs (Electronic Medical Records) SAP (Systems Applications & Products) Avaya OneX Sales Force Ephone EXPERIENCE Dell Technologies, Round Rock, TX July 2019 – August 2023 Iconma Staffing – Dell ... - Jan 05

Machine Learning Front End

Leander, TX
... Interoperability Certification process with SIP trunking providers: Avaya Devconnect, NEC, Panasonic & Mitel SIP trunking. Sr. Software Consultant @ Cisco Systems, San Jose, CA Dec 2011 – Aug 2012 •Redesigned, developed C++ module to change main and ... - 2023 Dec 06

Customer Service Technical Support

Pflugerville, TX
... -Supported all application and data Servers, Exchange Server, and telecommunications servers (Definity/Lucent-Avaya/Octel). Configured Directory replication and mail routing. -MS SQL administration (tuning, data storage, indexing, memory usage, ... - 2023 Jul 28

Support Agent Customer Service

Pflugerville, TX
... EDUCATION Tidewater Community College Associate of Applied Science, Paralegal Studies, Litigation 72 CEUs completed TECHNOLOGIES, CERTIFICATIONS, & LICENSES Technologies: Salesforce, My Mitchell, Genesis, CRM, XP, Avaya, ICE, Workday, Xactimate, ... - 2023 Jun 26

Center Agent Contact

Austin, TX
... Product innovations and integrations include Avaya, Asterisk, Genesys, Ribbon, Oracle, TalkDesk, Amazon Connect and many more. Verizon, Schertz TX. www.verizon.com Distinguished Architect – Tier II Engineering December 2013 – October 2020 Supported ... - 2023 Jun 05

Call Center Customer Service

Round Rock, TX
... Skills Summary Microsoft Office programs View Direct MOBIUS Teradata Avaya CMS Dashboard- POS Aspect eWorkforce Management Cisco Reporting Sword Ciboodle CRM ServiceLive & Service Bench NPS, DOS, & POS Education 1982-1986 Regan High School Austin, ... - 2023 Apr 03

Service Representative Customer

Austin, TX
... • Communicate with Store Associates, Peers, L2 & L3 IT Support, Managers and Supervisor on Duty utilizing Avaya, Outlook, Email, Slack, and Teams. Reimbursement Specialist Aston Cater - Remote December 2021 to February 2022 • Manages high call ... - 2022 Sep 25

Receptionist Office Manager

Austin, TX
... Programmed the phones in Avaya software. Goldmine used to input new prospects and Excite used to research existing clients. Knowledge of Microsoft Word 6.0, Word Perfect 6.0, Excel and Microsoft Office Manager 8.0. 2000-2002 Cypress Fairbanks ISD ... - 2021 Jun 04
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