Manager Engineer
Resume:
Sithideth Banavong
*********@*******.***
Fort Worth, TX76135 Cell: 682-***-****
Senior Network Engineer LAN/WAN Manager Network Administrator Senior Network
Specialist
I am a results driven IT professional with extensive experience in the design, administration and support of a routed LAN/WAN
infrastructure with a strong emphasis on network security technologies and solutions. Strong “hands on” technical knowledge with
MCSE, NSA & CNSS INFOSEC Professional, CQS CFS, CISS, CCNA, CLS, Network+ and A+ certifications. Proven ability to lead
and motivate project teams to ensure success. I have a track record for diagnosing complex problems and consistently delivering
effective solutions.
Areas of Expertise
• Routing, switching, firewalls, and load balancer technologies, OSPF, EIGRP, access control lists, DHCP, DNS, 802.1X,
AAA, LWAPP, HSRP, VRRP
• Cisco Branch and WAN routers, Cisco Access, Core and Distribution switches, Cisco CSS/CSM Content Switches, F5
LTM, A10, Cisco PIX/FWSM/ASA firewalls, ACS, Wireless LAN Controllers, Cisco Prime Network Control System, Cisco
Wireless Control System, Cisco Unity, Cisco Call Manager, Cisco Unified Communications Manager
• Windows XP, Windows Vista, Windows 7, Windows server 2008, Exchange 2007, Exchange 2010, NetScoutInfiniStream
(formerly General Network Sniffer packet capture), WireShark, Visio, etc.
Professional Certifications
NSA & CNSS INFOSEC Professional CQS CFS: Cisco Firewall Specialist CISS: Cisco Information Security Specialist CCNA:
Cisco Certified Network Administrator MCSE: Microsoft Certified Systems Engineer CLS: Certified Lotus Specialist CompTIA
Network+ CompTIA A+
Professional Experience
Boards of Regents for Higher Education / Connecticut State Colleges and Universities 03/05 to 09/12
Hartford, CT
Senior Network Engineer
Design, configure and support the Local Area Network & Wide Area Network, which consists of four universities and thirteen
colleges spread across Connecticut.
• Design, configure, support, and maintain the organization's
o LAN/WAN infrastructure, consisting of Cisco routers, switches and firewalls using OSPF to communicate over a
mixture of Ethernet based MAN (Metropolitan Area Network) and dedicated connection switching based ATM
(Asynchronous Transfer Mode) technology.
o Voice communications infrastructure, which consists of Cisco's Unified Communications Manager (Cisco
Call Manager) and Cisco Unified Messaging (Cisco Unity).
o Wireless infrastructure, consisting of Cisco's Wireless LAN Controllers, Cisco Access Control Servers and
Cisco Lightweight Access Points.
o Wired and wireless BYOD network access control infrastructure using a combination of role based and
802.1x solution to centralize authentication, authorization, and accountability for wired, wireless, and VPN
access. (Cisco Identity Services Engine (ISE), Microsoft Network Policy Server (NPS), Microsoft Network Access
Protection (NAP), Avaya Identity Engines)
o Application load balancing and content distribution environment, consisting of multiple Cisco Content Switch
Modules and F5 Big IP Local Traffic Managers that provides advanced traffic management through Layer 4 7
load balancing and content switching functions, HTTP Compression, Caching, SSL acceleration, and SSL
encryption/decryption.
• Lead support for remote site Cisco PIX/ASA firewall related issues and backup support for central office Checkpoint
firewall related issues.
• Analyze and resolve network performance and problems using NetScoutInfiniStream (formerly General Network
Sniffer packet capture) and WireShark.
Accomplishments:
• Designed and migrated our ATM based WAN to an Ethernet based MAN, which resulted in savings of over $100,000
a year and performance increase throughout our system of 12 colleges.
• Designed and implemented, a BYOD central policy management system based on 802.1x, Radius & TACACS+ to
enforce network access control to our wired and wireless networks for Guests, Students, Faculty, and Staff.
• Designed and implemented an application distribution and load balancing solution to support our core services
(Outlook Web Access, Citrix, Banner (our ERP solution), etc.) which is currently being utilized by over 44,000 students
across 12 colleges.
RKL & Associates, LLC. Winsted, CT 2/04 to 3/05
Senior Network Consultant
Worked with clients of varying size to design, install, support and maintain their routed LAN/WAN infrastructure.
• Designed, Implemented, and supported the following technologies: Cisco Switches, Cisco Routers, PIX Firewalls,
Microsoft Windows 2000/2003 Advance Servers, Microsoft Small Business Server 2003, Microsoft Windows 2000/2003
Active Directory, Microsoft Exchange 5.5/2000/2003.
Accomplishments:
• Standardized and implemented best practice standards on all of the network hardware which resulted in improved network
efficiency ad decreased downtime from about 30% to nearly 0%.
Charlotte Hungerford Hospital Torrington, CT 3/02 to 2/04
Network Engineer
Designed, installed, maintained, and supported a complex routed LAN/WAN infrastructure for the hospital and outlying clinics.
Maintained network security.
• Administered the corporate network and security infrastructure of a 500 node Windows NT/2000 network, consisting
of 80 network servers (Dell & Compaq) running various network operating systems, including Windows NT 4.0, Windows
2000/Advanced server, Citrix MetaFrame XPE, Exchange 5.5/2000, IIS 4.0/5.0, and Red Hat Linux 9.0.
• Configured, installed and administered all VPN connectivity to the network. Hardware includes Cisco PIX Firewalls,
Cisco 2610, 1720 and 860 routers.
• Configured and maintained Cisco Routers, Switches and PIX firewalls.
• Responsible for Information Systems project planning and budget management.
Dual Lite, Inc. Cheshire, CT 12/00 to 3/02
IT Manager/Network Engineer
Designed, installed, maintained, and supported a complex routed LAN/WAN infrastructure for the hospital and Designed,
implemented, managed and supported all aspects of enterprise computing systems for multi site corporation.
• Supervised and managed all aspects of technology infrastructure including e mail (MS Exchange), storage technologies,
virtualization technologies, backups, phone systems, virus protection, patch management, asset management.
• Maintained network and Internet connectivity, performance, and security using Cisco Routers, Cisco Switches, and Cisco
PIX Firewall.
• Performed day to day administration/troubleshooting of Lotus Domino Messaging Infrastructure supporting 300 users.
• Served as main point of contact on all IT related matters
• Managed the acquisition, installation and maintenance of the organization’s local area network hardware/software.
• Provided technical supervision of technology interns; supervises other staff as directed; completes technology staff
evaluations.
• Developed operating budgets and project budgets.
The Knights of Columbus New Haven, CT 6/99 to 12/00
Senior Network Specialist
Computer Science Corporation /Pratt & Whitney Hartford, CT 10/98 to 6/99
Lotus Notes/Exchange Administrator
Wang Global / Bayer Pharmaceuticals West Haven, CT 6/97 to 10/98
Senior Network/Desktop Support Specialist
MFP Technology Services Inc. Wilton, CT 6/96 to 6/97
Tech Support Lead
Matlen Silver Corporation Greenwich, CT 6/95 to 6/96
System Administrator
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