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Austin, TX
... Service Excellence Client Relations Customer Experience Relationship Management Technical Competence: Workday Kustomer Genesis Avaya C & C++ Programming PROFESSIONAL EXPERIENCE Everise (formerly Trusource Labs) Austin, TX Supervisor & Trainer 2020 ...
- 2021 May 30
Cedar Park, TX
... Utilized various software, including Oracle PeopleSoft Enterprise, Lawson, Kronos, Avaya, Kaufman Hall Budget Advisor, and MadgeTech 4 Secure. Negotiated with outside vendors to obtain cost savings on equipment maintenance contracts. Central Patient ...
- 2021 Mar 17
Austin, TX, 78701
... Avaya one-X Communicator; Microsoft Exchange; VMware, Apple Active Directory; Oracle; Imaging; AS400; Microsoft, JIRA 365; Cisco; Active Directory; Unix, Linux; Remote Access; SCCM Console; Okta; Zendesk. Microsoft Office, CRM, Salesforce, ...
- 2021 Jan 04
Pflugerville, TX
... • Managed Exchange 2003 Server, Backup Exec, Avaya IP Office with 80 extensions • Setup remote offices with Cisco VPN Firewalls & IP Phones. .GFI Fax Server, Terminal Server, VPN, & databases. • Setup & maintained 30+ users/workstations running ...
- 2020 Dec 14
Austin, TX
... Avaya one-X Communicator; Microsoft Exchange; VMware, Apple Active Directory; Oracle; Imaging; AS400; Microsoft 365; Cisco; Active Directory; Unix, Linux; Remote Access; SCCM Console; Okta; Zendesk. Microsoft Office, CRM, Salesforce, ServiceNow ...
- 2020 Aug 10
Austin, TX
... Switching analog and digital communications based on AVAYA. My courses: Lotus Notes 8.5 Administration Basics. Symantec Endpoint Protection: Configuration and Protection. Master of the assembly and setup computers \ Head of assembly shop \ Sales ...
- 2020 May 14
Austin, TX
... Technical Expertise Software: Microsoft Suite, Citrix, Lotus Notes, SAP, MES, VMware, Avaya CM, Shadowprotect SPX Operating Systems: MS Windows XP, 7, 10, Android, IOS Hardware: HP, Dell, Lenovo servers. Avaya PBX, Cisco and Meru Switches and ...
- 2020 Mar 18
Austin, TX
... Qualifications ●Associates degree in Accounting ●Self-Motivated, Team Player, Excellent Communication and Analytical Skills ●2 Year study in Accounts Payable with Excellent Customer Service ●Avaya Telephone System ●Working knowledge of computer ...
- 2019 Sep 30
Austin, TX
... Microsoft SQL 2008, Microsoft SQL 2012, ServiceNow, Remedy Help Desk, VOIP, Ansible, Team Viewer, Adapt Telephony System, Avaya Media Server, NewRelic, System Center Configuration Manager (SCCM), System Center Operations Manager (SCOM), Virtual ...
- 2018 May 28
Austin, TX
... • Supported site to site VPN tunnel to remote network and 230-user licensed Avaya VoIP network. • Managed Dell and Cisco SMARTnet service plans and Microsoft licensing as administrator of Microsoft Partner Program and Microsoft Open Value Agreement. ...
- 2018 May 28