| Resume alert | Resumes 61 - 70 of 1071 |
Data Analysis Call Center
Trumbull, CT
... • Took a central role in WFM analysis by recognizing trends and improving the framework • Optimizing performance monitoring weekly and Provided valuable insights for Weekly & monthly Business Reviews • Orchestrated effective forecasting, capacity ... - Jan 31
... • Took a central role in WFM analysis by recognizing trends and improving the framework • Optimizing performance monitoring weekly and Provided valuable insights for Weekly & monthly Business Reviews • Orchestrated effective forecasting, capacity ... - Jan 31
Customer Service Call Center
The Colony, TX
... Forecasting, scheduling and various WFM duties as needed. Regular client interaction and executive team collaboration. Lynx Services 2019-2020 Customer Service Director Provide strategic leadership and direction for the delivery of sales services ... - Jan 31
... Forecasting, scheduling and various WFM duties as needed. Regular client interaction and executive team collaboration. Lynx Services 2019-2020 Customer Service Director Provide strategic leadership and direction for the delivery of sales services ... - Jan 31
Residential Program Mental Health
Provo, UT
... This included all processing and coordinating of the government Suitability process, general HR requirements, language testing, background checks, drug tests, skills assessments and maintaining and coordinating all WFM for the ACS location. I was ... - Jan 29
... This included all processing and coordinating of the government Suitability process, general HR requirements, language testing, background checks, drug tests, skills assessments and maintaining and coordinating all WFM for the ACS location. I was ... - Jan 29
Customer Service Call Center
Stockton, CA
... Five9 ·SAS query / SQL Experience WFM Capacity Analyst Hagerty 11/2022 - Current ·Creation of daily/weekly forecasts and staffing plans for multiple call center groups, forecasting for two distinct lines of business, within acceptable deviation. ... - Jan 29
... Five9 ·SAS query / SQL Experience WFM Capacity Analyst Hagerty 11/2022 - Current ·Creation of daily/weekly forecasts and staffing plans for multiple call center groups, forecasting for two distinct lines of business, within acceptable deviation. ... - Jan 29
Project Management Software Development
Chicago, IL
... 2014 Title: SAP WFM lead Details and Responsibilities: My key responsibilities at Office of Naval Research (ONR) include leading the Delivery team for successfully implementation of SAP system to the operating businesses globally, working on all ... - Jan 25
... 2014 Title: SAP WFM lead Details and Responsibilities: My key responsibilities at Office of Naval Research (ONR) include leading the Delivery team for successfully implementation of SAP system to the operating businesses globally, working on all ... - Jan 25
Project Management Financial Services
Richmond, VA
... Automation Microsoft Excel KPI Development User Acceptance Testing (UAT) Trend Analysis SOP Development Project Management WFM Analytics Statistical analytics Advanced Microsoft Suite Work Experience Business Performance Analyst Lance Soft Richmond ... - Jan 24
... Automation Microsoft Excel KPI Development User Acceptance Testing (UAT) Trend Analysis SOP Development Project Management WFM Analytics Statistical analytics Advanced Microsoft Suite Work Experience Business Performance Analyst Lance Soft Richmond ... - Jan 24
Customer Service Specialist
GLMN HOT SPGS, CA, 92583
... AREAS OF EXPERTISE Sales Cycle Management Leadership & Development Performance Management Coaching & Mentoring Customer Relationship Management (CRM) Consultative Selling SaaS Start ups Account Management Remote WFM Business Development PROFESSIONAL ... - Jan 24
... AREAS OF EXPERTISE Sales Cycle Management Leadership & Development Performance Management Coaching & Mentoring Customer Relationship Management (CRM) Consultative Selling SaaS Start ups Account Management Remote WFM Business Development PROFESSIONAL ... - Jan 24
Project Management Change
Ellicott City, MD
... Environment: HPQC, Share Point, Tandem, Outside View, Micro soft Excel, WAS/Weblogic/Oracle/DB2 Solaris UNIX/Linux all flavors, Perl script Service Manager, WFM, WebBBS, Java/Web services, shell script, CVS, Windows, Clear Case UCM, main frames ... - Jan 16
... Environment: HPQC, Share Point, Tandem, Outside View, Micro soft Excel, WAS/Weblogic/Oracle/DB2 Solaris UNIX/Linux all flavors, Perl script Service Manager, WFM, WebBBS, Java/Web services, shell script, CVS, Windows, Clear Case UCM, main frames ... - Jan 16
Director, Technical Program Portfolio
... Technical solutions requirements gathering and documenting Project Planning ERP software lifecycle implementation/management WFM software lifecycle implementation/management CRM software lifecycle implementation/management Risk Management Project ... - Jan 14
Talent Acquisition Business Partner
Little Elm, TX
... e4e Business Solutions USA Chennai Workforce Manager Jul 2010 - Jan 2011 • Utilized the WFM tool 'Monet' to accurately predict communication volumes and efficiently schedule work shifts and breaks for over 300 agents, enhancing operational ... - Jan 11
... e4e Business Solutions USA Chennai Workforce Manager Jul 2010 - Jan 2011 • Utilized the WFM tool 'Monet' to accurately predict communication volumes and efficiently schedule work shifts and breaks for over 300 agents, enhancing operational ... - Jan 11