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La Honda, CA
... Falkenberg CERTIFICATIONS •Apple Certified Support Professional (ACSP) – 2018 •HIPAA Certified – 2017 •Microsoft Training Class, Windows 10 – 2016 •ITIL CMSE – 2013 •Microsoft Training Class, Windows 8 Bootcamp – 2013 •Microsoft Training Class, ...
- 2022 Oct 21
Fremont, CA, 94536
... (SNOW) Service Now, REMEDY, Track-IT Altiris, SCCM, KACE 1000, Kace 2000, JAMF, LAN Desk, Air Watch, MDM, JIRA, Jive, ITAM, ITSM, and ITIL Best practices Effective facilitator/mediator, able to resolve conflicts productively Excellence in mentoring ...
- 2022 Sep 18
Sunnyvale, CA
... Utilized ITIL V3 foundation and Cyber Security principles to improve Change Management and Delivery of Secure I.T systems at H.P, Wells Fargo Bank, NetApp and Amazon/Lab126. CORE COMPETENCIES Enterprise Data Architecture/Design I.T Project ...
- 2022 Sep 01
Cupertino, CA
... SCM Tools Puppet, Ansible Automation/Build Tool Maven,Gradle Caas Docker,Kubernetes(EKS,AKS) IAAC Terraform Monitoring,Logging Prometheus,Grafana,EFK,Cloud watch, azure monitor, site 24x7 Certifications IT Infrastructure Library (ITIL) India Work ...
- 2022 Aug 16
San Jose, CA
... Trained and coached new joiners, interns, and experienced team members, on BMC Remedy Tool ITIL Concepts, specifically Change Release, Incident, Problem, Asset, SLA, and Knowledge Areas Management modules. Handled a team of 5 members Accomplishment: ...
- 2022 Aug 09
University South, CA, 94301
... Optimized Ansible based Dashboard for visibility & ITIL Won Digital Transformation contract at Ross Stores ($4.6M): Scaled all FTP workflows scaling project to add VMs from Brocade Vyatta Routers, VDX 6940/SLX 9140 switches for vPC, Vlans, MST and ...
- 2022 Jul 07
San Jose, CA, 95135
... QC SQL LINUX MAC OS WINDOWS Team Coaching • Trained and Coached New Joiners, Interns and 5+ years Experienced Professionals on ITIL Practices and Process BUSINESS ANALYST InnovationM Mobile and Web Technologies, Noida, India 6 Jun 2016 – 25 Aug 2017 ...
- 2022 Jun 05
Dublin, CA
... Problem Solving Microsoft Office Scheduling Cash Management Certified ITIL-Services ITIL ISO Certificates (9001) Planning OHSAS 18001- QA Internal Audit OHSAS 18001- Health and Safety Quality Management- ISO 9001 Development Professional Experience ...
- 2021 Dec 17
Fremont, CA
... Change/Incident/Problem Management using ITIL framework. Also, carried out Project Feasibility Study, Gap Analysis and Risk Analysis. Strong experience in working with all phases of SDLC, Agile methodology throughout the project life. Provided ...
- 2021 May 25
San Jose, CA
... Defined and developed plan for problem and incident management process based on ITIL. 24*7 on-call support on Infrastructure production issues Environment: Amazon Web Services, AWS EC2, S3, Bucket, GIT, Maven, Nagios, Jenkins, IBM Urban Code Deploy, ...
- 2021 May 24