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Roseville, CA
... Utilized Service Now (ITIL) – for incidents, requests, changes, suppressions, reboots and tasks. In the Linux, HP, Windows and AIX environments – I work with WebLogic and Tibco, utilizing PuTTY to do server and process reboots (Stop/Start). Monitor ...
- 2021 Jun 18
Sacramento, CA
... Recovery / Business Continuity •SDLC and PDLC Implementation •Risk Management & Mitigation •Virtualization & Cloud Implementation •ITIL, CMMI, PMI, Agile, SDLC Methods / Practices •Web and Mobile Application Development •CRM Implementation •GRC ...
- 2020 Dec 08
Roseville, CA
... Delivery • Communication Problem Solving • Software Development Lifecycle •System Imaging • Internet Protocol Suite (TCP/IP), DNS, DHCP, VPN, and RDP • ITIL • Incident Management • Monitoring System • Backups • Active Directory • Exchange 2007\2010. ...
- 2020 Nov 13
Sacramento, CA
... System, Remote Access Connection, MS-Exchange, Active Directory, Oracle, Mac o/s, Mobile Devices, System Management Tools, ITIL, Agile, File Management, Windows XP/7/8/10, Microsoft Office 2010/2013/16, Outlook, McAfee EPO/Symantec SCCM, Security ...
- 2020 Jan 30
Shingle Springs, CA
... Significantly improved services delivery though implementation ITIL and ITSM functional methodologies following a full review of client requirements, services and operations driving improved IT services across the organization. Business Analysis ...
- 2020 Jan 08
Sacramento, CA
... as ServiceNow and IBM Smart Cloud Control Desk, in the form of tool mock-up diagrams and the creation of Use Cases (Stories) ITIL Asset Management process creation and oversight, including oversight of cross-country team members carrying out asset ...
- 2019 Sep 17
West Sacramento, CA
... (09/2009 to 09/2010) • BMC Remedy Tool & ITSM Application - Migration, Upgrade, Deployment, Development and Administration, Configurations & Management, User Support & Training, Develop & Design Best Practices Guidelines based on ITIL Standards. ...
- 2019 Jan 04
Roseville, CA
... Dell, Lenovo, Cisco Firewalls, Switches & Routers, Fortinet Aps, iOS & Android Devices, Dell Servers CERTIFICATIONS: ITIL, Dell, Lenovo, Enabling & Managing Office 365 (M20347) Professional Experience Alarm.com - Redwood City, CA 10/17-Current ...
- 2018 Oct 19
Rancho Cordova, CA
... Worked on ITIL models for Operational activities. Worked creating add ins for Analysis Office Multidimensional cubes research through Analysis Office Worked on Row Level security in the Business Objects Universes Involved on Onsite – Offshore ...
- 2018 Apr 11
Elk Grove, CA
... Additional Skills: Project Planning, Upgrade / Migration Lifecycle, RFP, RFI, RFQ, SOW & BOM creation / review, Budgets, Change Management, ITIL Compliance, Site Survey & Site Survey Analysis, LLD & As Built Documentation, Troubleshooting, Project ...
- 2018 Jan 26