| Resume alert | Resumes 61 - 70 of 72 |
Project Manager Customer Service
Glenmoore, PA, 19343
... • Orchestrated implementation of IT Service Management in line with COBIT/ITIL standards.(Service Level Mgmt, Incident Management, Problem Management,etc) • In under 9 months, increased application resolution services for Tier 1 from 45% - 70% and ... - 2012 Feb 05
... • Orchestrated implementation of IT Service Management in line with COBIT/ITIL standards.(Service Level Mgmt, Incident Management, Problem Management,etc) • In under 9 months, increased application resolution services for Tier 1 from 45% - 70% and ... - 2012 Feb 05
Project Manager Supply Chain
Glenmoore, PA, 19343
... Project Mgmt) capitalizing on global (management/hands-on IT/SCM) experience in the following: Program/Project Management ITIL/COBIT Business Process Re-Engineering Offshore/Onshore Management Strategic Planning E-Commerce Development/Services ... - 2010 Oct 21
... Project Mgmt) capitalizing on global (management/hands-on IT/SCM) experience in the following: Program/Project Management ITIL/COBIT Business Process Re-Engineering Offshore/Onshore Management Strategic Planning E-Commerce Development/Services ... - 2010 Oct 21
Project Management
Phoenixville, PA, 19460
... Worked extensively on ITIL support services framework Well versed with various phases of SDLC and quality processes. Full life-cycle experience on Waterfall and Agile methodologies Extensive work experience in SOA (Service oriented architecture) ... - 2010 Oct 18
... Worked extensively on ITIL support services framework Well versed with various phases of SDLC and quality processes. Full life-cycle experience on Waterfall and Agile methodologies Extensive work experience in SOA (Service oriented architecture) ... - 2010 Oct 18
Manager Project
Collegeville, PA, 19426
... Strong advocate of business processes such as, ITIL, CMMI, Six Sigma and others to improve operational service delivery through the use of best practices . Establish performance metrics to identify goals for service delivery quality standards (SLA & ... - 2010 Sep 22
... Strong advocate of business processes such as, ITIL, CMMI, Six Sigma and others to improve operational service delivery through the use of best practices . Establish performance metrics to identify goals for service delivery quality standards (SLA & ... - 2010 Sep 22
Project Manager Management
Glenmoore, PA, 19343
... Managed the re-engineering of all workflows and CTI's to align against the ITIL process. . Managed deployment of our new APTARE reporting software. . Organized and managed focus groups for our customers and client services management teams to better ... - 2010 Sep 13
... Managed the re-engineering of all workflows and CTI's to align against the ITIL process. . Managed deployment of our new APTARE reporting software. . Organized and managed focus groups for our customers and client services management teams to better ... - 2010 Sep 13
Sales Project Manager
Mohrsville, PA, 19541
... Latshaw *** ****** ****** *****, **********, Pennsylvania 19541 able2o@r.postjobfree.com 610-***-**** Experienced ITIL V3 Senior Pre-Sales Engineer with a proven record of achievement and demonstrated success providing the technical support ... - 2010 Aug 13
... Latshaw *** ****** ****** *****, **********, Pennsylvania 19541 able2o@r.postjobfree.com 610-***-**** Experienced ITIL V3 Senior Pre-Sales Engineer with a proven record of achievement and demonstrated success providing the technical support ... - 2010 Aug 13
Quality Assurance Technical Support
Reading, PA, 19606
... Technical Skills Summary IBM Lotus products Service & Systems i5/OS, OS/400 operation (Notes/Domino, Sametime, Management technologies Networking Quickr, LMS) and practice (ITIL) Software Development IBM Middleware Adobe FrameMaker, (Java, C) ... - 2010 Aug 02
... Technical Skills Summary IBM Lotus products Service & Systems i5/OS, OS/400 operation (Notes/Domino, Sametime, Management technologies Networking Quickr, LMS) and practice (ITIL) Software Development IBM Middleware Adobe FrameMaker, (Java, C) ... - 2010 Aug 02
BMC Service Desk Express and Magic/Service Management
King of Prussia, PA
... Service Desk ITIL best practices; Crystal Reporting; SLA’s; escalation logic and automation; custom form development; custom modules for advanced functionality; embedded SQL (MS & Oracle) queries and functions; custom quick view/dashboard queries ... - 2010 Jul 30
... Service Desk ITIL best practices; Crystal Reporting; SLA’s; escalation logic and automation; custom form development; custom modules for advanced functionality; embedded SQL (MS & Oracle) queries and functions; custom quick view/dashboard queries ... - 2010 Jul 30
Manager Management
Ephrata, PA, 17522
... ITIL v2 Service Level and Financial Management Certification . ITIL v2 Foundations Certification TECHNICAL SKILLS . Oracle (PeopleSoft) ERP . SAN (EMC, NetAPP, IBM, NAS) . Database (Oracle, Sybase, Microsoft) . Windows (Server and Desktop) . Linux ... - 2010 May 30
... ITIL v2 Service Level and Financial Management Certification . ITIL v2 Foundations Certification TECHNICAL SKILLS . Oracle (PeopleSoft) ERP . SAN (EMC, NetAPP, IBM, NAS) . Database (Oracle, Sybase, Microsoft) . Windows (Server and Desktop) . Linux ... - 2010 May 30
Project Manager Sales
Douglassville, PA, 19518
... Information Technology Infrastructure Library (ITIL) . Phone SDK 3.1.2, Xcode IDE Idearc Online Projects: http://www.supermedia.com http://www.superyellowpages.com http://www.switchboard.com http://www.localsearch.com http://www.everycarlisted.com ... - 2010 Mar 09
... Information Technology Infrastructure Library (ITIL) . Phone SDK 3.1.2, Xcode IDE Idearc Online Projects: http://www.supermedia.com http://www.superyellowpages.com http://www.switchboard.com http://www.localsearch.com http://www.everycarlisted.com ... - 2010 Mar 09