EDDY DILLEN, MS
585-***-****: cell
Glenmoore, PA 19343 abimy9@r.postjobfree.com
610-***-****: home
____________________________________________________________________________
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Global Supply Chain Management/Global Program/IT Management
Professional Objective & Qualifications
A senior level position (Director/SR Manager/Contracts Program/Project
Mgmt) capitalizing on global (management/hands-on IT/SCM) experience in the
following:
Program/Project Management ITIL/COBIT Business
Process Re-Engineering
Offshore/Onshore Management Strategic Planning
E-Commerce Development/Services
Client/Vendor Relationships Cost Cutting/Control
Applications Operations/Services L1/2/3
Manage SAP Projects (SD/MM/PP) IT Service Delivery Mgmt
ERP/MRP/ISO Standards
Forecasting/Master Scheduling Demand
Planning/S&OP
Manugistics SCM Systems
Fluent in English, French and Dutch.
Professional Experience
VWR INTERNATIONAL West Chester, PA
2008-2010
Global laboratory supply and distribution company with revenues in excess
of $3.5B
Global IS Director-e-Business/Application Services
. Strategic and Tactical Management Leadership roles most recently
creating an Applications/Enterprise Services Department and
reorganizing the Global e-Business organization for a company
supplying pharmaceuticals and biotech's worldwide (B2B and B2C)
. In a change agent role, changed a 12 year culture going from a Build
approach to a Purchased solution for e-Marketing including vendor
demo's, comparative financial analysis between Buy and Build and "time
to market" analysis that represented $1.2B in yearly sales.
. Led Tier 1/2/3 operations offshore/onshore and turned overwrought
international relationships into first successful off-shore
implementation in company history.
. Conceived the creation of a hub-centric e-commerce organization
resulting in alignment of five corporate divisions and a 20%
productivity increase.
. Orchestrated cross-functional implementation of IS processes following
COBIT/ITIL Standards.
ACCENTURE Benton Harbor,
MI 2007
Leading global management consulting, technology services and outsourcing
company: revenues $20B
Accenture Account/Delivery Manager for North America at Whirlpool Inc
. With a team of 22, developed a Global Demand and Capacity process
taking into account Manufacturing principles (fixed zones), new ways
of data mining and more disciplined demand resulting in better
predictability of project execution, resource needs, and resource
allocations saving several million dollars.
. Spearheaded Global Process Re-Design and execution of transformation
of existing Process to overall 'Green' Client/Provider relationship
and IT Delivery.
. Finance, Supply Chain & Logistics, Procurement Areas (SAP Applications
FICO, SD, MM, PP, EBP and WM)
. Implemented measurements outside conventional Service Level Agreements
as contract success indicators in cooperation with Whirlpool Inc &
Accenture LLP Partners
EDDY DILLEN, MS
abimy9@r.postjobfree.com
Page 2
CGI-AMS
Oswego, NY 2005-2007
Global Business & IT Consulting Company with revenues of $ 3.8B.
Service Delivery Manager/Senior Project Manager at Novelis Inc
. Working with Novelis directors explored and proposed alternatives for
implementation of replenishment pull methodology instead of their
traditional push (forecast; we defined project steps, costs, resource
needs and systems to use or modify.
. Managed the re-design and implementation of the Manufacturing System
at Novelis (Global Aluminum Sheet and Plate Fabrication)
. Manage transition and transformation of existing Legacy Customer
Service and Manufacturing Systems to interact with a real time Supply
Chain Solution.
CORPORATE DATA MANAGEMENT Rochester, NY
2004-2005
Start-up Software Company
Development Manager
. Functional Design and Lead Technical Development of end-to-end real
time Supply Chain Solution (Order Management, Fulfillment, Item level
Planning, Final Assembly Scheduling, Order based Manufacturing,
Procurement) for small companies.
EASTMAN KODAK COMPANY Rochester, NY
1990-2004
Global giant in Photographic equipment and supplies and imaging systems
with revenues of $11.2B
Senior Project Manager: Global Supply Chain/Supply Chain Systems (1997-
2003)
Information Systems Project Manager/Senior Business Analyst (1994-
1997)
Distribution Requirements Planning (DRP) Consultant
(1990-1994)
. Implemented Lean Manufacturing Systems worldwide through the SAP R3
methodology (Europe, China, and Australia) and formed a Global team.
Provided continuous step by step execution of necessary "gates"
reaching full success and saving Kodak 25% of their worldwide
inventory ($110M).
. Manage global SAP/Manugistics/Visual Manufacturing ERP projects from
start to delivery including stabilization. Ensure projects are on
time, within budget, defect free and operationally sound.
. Hands on (and lead) involvement will all aspects of large scale
implementations and version upgrades: scope & scale, resource
management, risk management, establish deliverables, functional
specs, systems testing, training and business change management needs.
. Core member of Information Systems Reengineering Team responsible for
identifying requirements to support core business. ERP Implementations
were direct result. Projected annual savings of $140M.
. Consulted with Demand & Supply Managers and Item Level Planners on SCM
issues including forecasting, master scheduling, inventory control and
network configurations
. Manage project teams of 5-15 people/ develop and administrate
operations budgets that yield $2M to $30M in annual savings
. Experience in US, Latin America, Europe and Asia
. Previous experience as EU Planner in Belgium, France
EDUCATION
UNIVERSITY OF ANTWERP
Antwerp, Belgium
Masters of Science: Applied Economics
Bachelor of Science: Economics
Graduated Cum Laude