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Arcadia, CA, 91006
... - 02/2013 ●Review representatives calls for quality assurance ●Take escalated calls in emergency situations ●Serve as a helpdesk for EDO questions and concerns ●Manage and organize team meetings for weekly and monthly goals Manager KFC - Knoxville, ...
- 2023 Dec 08
Norwalk, CA
... SCCM purpose to deploy software and configuration, remote support RDC, Skype, Adobe Acrobat DC IT Systems Support–Desktop-Helpdesk. KForce, UCS – Los Angeles 10/2019 – 12/2019 ServiceNow, support 2K, iPhone, network troubleshooting on Windows OS. ...
- 2023 Dec 08
Los Angeles, CA
... Work Experience: Citizen Watch Company, Torrance, CA Feb 2020 – Present IT Operations Help Desk, Full Time Responsible for assisting operations across 3 sites (New York, California, Ontario Canada) supporting helpdesk, administration, ERP platforms, ...
- 2023 Dec 08
Los Angeles, CA
... • Over 13 years of experience in Helpdesk environment • Over 14 years of experience as the primary technician for executive support. • 8 years of experience in Project Management and Vendor relations. • 19 years of experience in training technicians ...
- 2023 Dec 01
Diamond Bar, CA
... Coordinated with Helpdesk Manager on setting up Samanage cloud ticketing system and building API's for ticket automation via alert management systems; New Relic, SolarWinds, and Sumo Logic. · Setup and trained Helpdesk on utilizing GoToAssist for ...
- 2023 Nov 29
Covina, CA
... Own the company’s IT Helpdesk responsible for IT asset management. • Own the company’s network infrastructure. Manage, plan and update Xos network infrastructure at two sites (HQ in CA and factory in TN). • Manger over 26 SonicWall APs and 16 ...
- 2023 Nov 28
Van Nuys, CA, 91401
... • Established a robust helpdesk and user support system, ensuring prompt and effective resolution of IT-related issues. • Oversaw maintenance and accounting of PACS, CCTV, CloudPBX, and IP telephony systems, maintaining a secure and reliable IT ...
- 2023 Nov 22
Los Angeles, CA
... Windows versions, macOS, iOS, Android • Applications: Microsoft Office, VPN software, Remote Access, Skype for Business, Helpdesk call tracking applications, Softphone, McAfee Antivirus, TCP/IP, Third party Auditing and Accounting applications, ...
- 2023 Nov 21
Playa del Rey, CA, 90293
... Transformed IT department from a helpdesk group mentality to a customer-focus team that continuously provide high quality service with an operating cost reduction of 25% within 6 months. Developed a multi-year technology road map aimed to drive ...
- 2023 Nov 21
Commerce, CA
... – Los Angeles, CA Jan 2013 – May 2015 Senior Systems Engineer: Platform Services & Cloud Architecture / Helpdesk Manager Duties include but are not limited to the Management, Monitoring & Maintenance of the Enterprise Computer Infrastructure. ...
- 2023 Nov 19