| Resume alert | Resumes 11 - 20 of 47 |
Chief Information Officer, Digital Business Leader, IT Services Leader
Carlisle, PA, 17013
... Generated $12 million annual revenue by providing enterprise-wide service delivery in support of infrastructure, data and voice communications, helpdesk and end user computing services. Expanded revenue by 20% though selling and delivering project ... - 2019 Mar 25
... Generated $12 million annual revenue by providing enterprise-wide service delivery in support of infrastructure, data and voice communications, helpdesk and end user computing services. Expanded revenue by 20% though selling and delivering project ... - 2019 Mar 25
Advanced Support Technician/Installer
Hummelstown, PA
... * Hummelstown, PA 17036 814-***-**** ac61uy@r.postjobfree.com Work Experience Higher Information Group Harrisburg, PA 2014-Current Advanced Support Technician/Installer ●Answered calls coming in to the helpdesk ●Responded to tickets within required ... - 2018 Sep 14
... * Hummelstown, PA 17036 814-***-**** ac61uy@r.postjobfree.com Work Experience Higher Information Group Harrisburg, PA 2014-Current Advanced Support Technician/Installer ●Answered calls coming in to the helpdesk ●Responded to tickets within required ... - 2018 Sep 14
Engineer Systems Administrator
Hanover, PA
... With C and C++ on the IRIX Silicon Graphics environment designed and implemented a companywide Intranet and GUI application interface for the Human Resources Department database, Helpdesk database, EDI transactions and web security with GEIS. Novell ... - 2018 Aug 09
... With C and C++ on the IRIX Silicon Graphics environment designed and implemented a companywide Intranet and GUI application interface for the Human Resources Department database, Helpdesk database, EDI transactions and web security with GEIS. Novell ... - 2018 Aug 09
Information Technology & Innovation Manager
Mechanicsburg, PA
... partnerships and perform vendor negotiations, managed a staff of 11 tier 1 helpdesk and service delivery specialists providing a full range of remote managed network services, increased basic call center efficiencies’ by 78% in India facility. ... - 2018 Apr 06
... partnerships and perform vendor negotiations, managed a staff of 11 tier 1 helpdesk and service delivery specialists providing a full range of remote managed network services, increased basic call center efficiencies’ by 78% in India facility. ... - 2018 Apr 06
IT Director
Stewartstown, PA, 17363
... Implemented Peregrine Helpdesk software. Using this software were able to measure a customer satisfaction rate of 98%. Implemented asset tracking for all personal computer devices replacing a manual process using Peregrine Asset Center, SMS and ... - 2018 Mar 19
... Implemented Peregrine Helpdesk software. Using this software were able to measure a customer satisfaction rate of 98%. Implemented asset tracking for all personal computer devices replacing a manual process using Peregrine Asset Center, SMS and ... - 2018 Mar 19
Director of IT
Mount Joy, PA, 17552
... time and churn for six straight months AOPC – Mechanicsburg, PA LAN Technician: August 2002 - March 2006 ●Promoted from AOPC-ASAP HelpDesk in September 2003 ●Maintained responsibility for testing and implementation of Virus Scan and McAfee ePolicy ... - 2018 Mar 09
... time and churn for six straight months AOPC – Mechanicsburg, PA LAN Technician: August 2002 - March 2006 ●Promoted from AOPC-ASAP HelpDesk in September 2003 ●Maintained responsibility for testing and implementation of Virus Scan and McAfee ePolicy ... - 2018 Mar 09
Information Technology Technical Support
Dover, PA, 17315
... Experience Area IT Helpdesk Technician, NELSON Harrisburg, PA 2014 - Present ● Sole IT technician for Harrisburg office, Brinjac Engineering. ● Performed diagnostics, troubleshooting of system issues, documented help desk tickets/resolutions, and ... - 2018 Feb 08
... Experience Area IT Helpdesk Technician, NELSON Harrisburg, PA 2014 - Present ● Sole IT technician for Harrisburg office, Brinjac Engineering. ● Performed diagnostics, troubleshooting of system issues, documented help desk tickets/resolutions, and ... - 2018 Feb 08
Customer Service Engineer
Mechanicsburg, PA
... company-wide deployments of new computer systems and printers including towers, laptops, laser, inkjet and ribbon printers to replace older and defective models Answered and resolved incoming escalated phone calls from Level 1 helpdesk operators. ... - 2018 Feb 02
... company-wide deployments of new computer systems and printers including towers, laptops, laser, inkjet and ribbon printers to replace older and defective models Answered and resolved incoming escalated phone calls from Level 1 helpdesk operators. ... - 2018 Feb 02
Customer Service Active Directory
Harrisburg, PA
... Helpdesk Analyst – Prelude Services March 11' - December ‘12 Work Duties: Provided Citrix based support of Windows systems while providing professional service to clients. Active Directory management of users in Domain groups. Managed connections to ... - 2017 Dec 11
... Helpdesk Analyst – Prelude Services March 11' - December ‘12 Work Duties: Provided Citrix based support of Windows systems while providing professional service to clients. Active Directory management of users in Domain groups. Managed connections to ... - 2017 Dec 11
Product Administrator
Hanover, PA, 17331
... along with delegation and review of the work output of all computer-related workers Oversaw efforts in assessing data processing proposals to analyze project feasibility and requirements Rendered off-hours helpdesk support and made certain that ... - 2017 Nov 06
... along with delegation and review of the work output of all computer-related workers Oversaw efforts in assessing data processing proposals to analyze project feasibility and requirements Rendered off-hours helpdesk support and made certain that ... - 2017 Nov 06