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IT Director

Stewartstown, PA, 17363
March 19, 2018

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Kevin Eliasson

** ******** **. ************, ** 17363-8770 - 717-***-****,

Information Systems Leader

Innovative and enthusiastic, Intelligent results-driven professional with strong organizational and project management background, Proven leader with an excellent history in Information Technology. Enjoys new opportunities to develop and build new teams and members while also defining and developing businesses to the next level.

The ability to listen and gather the business requirements then applying the correct methodology to enhance and deliver a solid well-planned solution that will meet or exceed the request. During my tenure I have gained vast technical knowledge in the Server / PC / Infrastructure(voice/data) and application backbones, telephony and network communication platforms,

Experience in these areas:

Remote and Local Site Support Agile / Scrum / Waterfall Methods Policies and Procedures

Technical Support Manager Site acquisitions / decommissioning Hardware/Software analysis

Help Desk Manager Project Management (PMI) SharePoint

Infrastructure Design and Support Voice – Telephony Vendor Management

Six Sigma (Green Belt), TQM, LEAN Inventory control Application Support- SDLC

Strategy Planning Forecasting Change Control

EDI ITIL Disaster Recovery

Budgeting / Capital Planning Cloud (Azure, AWS), PI ERP implementations (Epicor, SAP, QAD)

Professional Experience

ECORE International

Lancaster, PA 17601

Black & Decker Corp.

Towson, Maryland 21286

Black & Decker Corp.

Towson, Maryland 21286

Black & Decker Corp.

Towson, Maryland 21286

Black & Decker Corp.

Towson, Maryland 21286

Black & Decker Corp.

Towson, Maryland 21286

Black & Decker Corp.

Brockville, On. Canada

ECORE is a family owned company, which has grown immensely from its early start in Germany. Sales are in excess of 150 million. They are well known for recycled rubber flooring and cork products.

IT Director 2008 - 2017

Defined and executed strategy to develop new processes and to centralize the information being distributed through the company using many different methods.

Disaster Recovery Planning/implementation and infrastructure for Private Cloud

Coached and trained individuals through the company to enhance the information mindset across the company.

Implemented new infrastructure (Wireless / Server / LAN / WAN) throughout the company to ensure business connectivity was available.

Project / Business Leader to define/execute requirements for ERP system and to implement Epicor across full company and subsidiaries.

CRM Implementation

Business applications utilizing .net and c-sharp were developed internally for manufacturing floor. The shop floor utilizes MES for operations and data gathering from the floor for KPI’s.

Worked with Key team members to define and supply KPI’s,

Analyze and prioritize system requests. Define best overall methods whether SAAS, Cloud, or on-prem.

Directed steering committee for system advances and changes.

Manufacturing floor operations were connected via PLC’s to database to allow Analytical work to be done on performance as well as to assist in troubleshooting.

AI work was being developed to transform part creation/Formulas and to eliminate human decisions in BOMS.

Managed and directed application/development team and helped set direction on areas to be developed and setting milestones. This included web applications, in-house built systems and off the shelf ERP systems.

Enhanced usage of SAAS and off-site storage to eliminate risk and to ensure secure and safe platforms.

Budget / Capital responsibility across company to define spend to ensure stability/growth including security for IT/IS platforms were accounted for.

Manager Remote Site Support 2003 – 2008

Black & Decker is a Fortune 500 company, built from a corporate family with numerous mergers that now account for 216 entities. Sales in excess of six billion per year; the leading tool manufacturer in the world with global assets of five billion dollars. This company is now called Stanley Black & Decker.

Support of personal computer hardware/software across the North American facilities, Campus infrastructure design and support. Overseeing the 5700 computers across 14 locations,10 direct reports strategical placed across sites.

Budget responsibility: 7 million.

Planned and supported implementation for SAP/R3 Manufacturing installations across our numerous North American Facilities. Main liaison with plants and corporate office.

Directed support for Engineering in the AutoCAD environment, Catia licenses and servers, ECN, Version control.

Developed rollout plan for mobile communication in the convergence device arena.

Disaster recovery data center built off site to support DR pulled in from external vendor.

Directed and managed the acquisitions and decommissioning of numerous sites.

Manager Second Level Support 2000 – 2003

Set direction and managed all facets of personal computer activity across North America, supporting the three billion in sales and manufacturing plants.

Budget Responsibility 6.5 million

Managed and directed 24 technical support people for all functions of site support across North America.

Implemented Peregrine Helpdesk software. Using this software were able to measure a customer satisfaction rate of 98%.

Implemented asset tracking for all personal computer devices replacing a manual process using Peregrine Asset Center, SMS and Active Directory reporting tools...

Served as liaison with Global Network technology group for all Lan/Wan Telephony implementations across North America for Powertools.

Manager Intel Servers and Technology 2003 - 2004

Managed and directed the Intel Server team (400+ servers) in addition to the Managing the second level support. (5700 pc’s).7 x 24 Operations support.

Manager Helpdesk 2002 - 2004

Helpdesk support role for all North America (7500 clients)

Manager Y2K Issues 1999 – 2000

Responsible for Black & Decker North America Powertools Y2K initiatives.

Manager PC Support and Print Rooms 1982-1999

Series of positions with increasing responsibilities.


University of Phoenix – Phoenix, AZ - Bachelors - BSIT.

Georgian College – Barrie Ont. – Carpentry

St. Lawrence College Brockville, Ont. – Marketing

Professional Training / Development

Sr Team Leadership

Dale Carnegie – Leadership Training

Project Management Institute

Six Sigma Training – Lean

Quest (Total Quality) Training – Leader

Business Financial training

Operational Excellence awards – Site start-ups

Additional Involvement

Habitat for Humanity, Golf, Motorcycles, Cars- Antiques

Carpentry, Outdoor activities, Sky diving, Jeeps

Scuba Diving, HOA President

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