| Resume alert | Resumes 21 - 30 of 297 |
Team Member Business Development
Snellville, GA
... Strategically monitored all aspects of Learning management systems, Campus Vue, PeopleSoft, GRC monitoring, Vendor reviews, PII Compliance all while working directly with the Helpdesk. Playing a key role in supporting the mission statement, vision ... - 2023 Oct 01
... Strategically monitored all aspects of Learning management systems, Campus Vue, PeopleSoft, GRC monitoring, Vendor reviews, PII Compliance all while working directly with the Helpdesk. Playing a key role in supporting the mission statement, vision ... - 2023 Oct 01
Systems Engineer Customer Service
Johns Creek, GA, 30005
... Update Services MS SQL Server 2012, 2016, 2019 Cisco UCS Manager and blade chassis infrastructure support Load balancer Train new IT support associates HPE and Dell Servers 4/2007 – 5/2010 Windows Systems Engineer/Helpdesk ThePort Network, Inc. ... - 2023 Sep 06
... Update Services MS SQL Server 2012, 2016, 2019 Cisco UCS Manager and blade chassis infrastructure support Load balancer Train new IT support associates HPE and Dell Servers 4/2007 – 5/2010 Windows Systems Engineer/Helpdesk ThePort Network, Inc. ... - 2023 Sep 06
Customer Service Technical Support
Lawrenceville, GA
... •Established a new helpdesk ticket system and reporting procedure, substantially reducing response time by 40%. •Successful resolution of persistent printer issues with Citrix and Thin clients reducing support calls by 30%. •Managed the use of ... - 2023 Aug 09
... •Established a new helpdesk ticket system and reporting procedure, substantially reducing response time by 40%. •Successful resolution of persistent printer issues with Citrix and Thin clients reducing support calls by 30%. •Managed the use of ... - 2023 Aug 09
Scrum Master Project Management
Lawrenceville, GA
... Provide Tier 3 and Tier 4 support to helpdesk staff for issues that require more in-depth analysis. Upon discovery and determination of resolution, perform test to validate resolution prior to release. Document details of resolution via ticketing ... - 2023 Aug 06
... Provide Tier 3 and Tier 4 support to helpdesk staff for issues that require more in-depth analysis. Upon discovery and determination of resolution, perform test to validate resolution prior to release. Document details of resolution via ticketing ... - 2023 Aug 06
Technical Recruiter
Lawrenceville, GA
... Embedded Firmware Engineer, Software Development, Embedded Developer (C, C++, Java), TS/SCI./Full Scope Poly, Helpdesk, Operations Manager, SharePoint Developer, Business Analyst (SAS), Quality Assurance, Java Developer, Oracle DBA etc Southern Ins. ... - 2023 Jul 04
... Embedded Firmware Engineer, Software Development, Embedded Developer (C, C++, Java), TS/SCI./Full Scope Poly, Helpdesk, Operations Manager, SharePoint Developer, Business Analyst (SAS), Quality Assurance, Java Developer, Oracle DBA etc Southern Ins. ... - 2023 Jul 04
Java Developer Servicenow
Cumming, GA
... TrueTech Consulting (Farmers Insurance) - Los Angeles, CA Nov 2017 – Dec 2019 Role: ServiceNow Developer /Admin Responsibilities: Involved in gathering the Business Requirements and Interacted with the Helpdesk users and CRM users to understand the ... - 2023 May 15
... TrueTech Consulting (Farmers Insurance) - Los Angeles, CA Nov 2017 – Dec 2019 Role: ServiceNow Developer /Admin Responsibilities: Involved in gathering the Business Requirements and Interacted with the Helpdesk users and CRM users to understand the ... - 2023 May 15
Support Specialist Desktop
Buford, GA
... Experience Summary Certified Information Technology Helpdesk and Desktop Support Analyst. Customer-orientated team player with excellent verbal and written skills. Experience February 2019-February 2023 Gables Residential Senior Helpdesk Analyst and ... - 2023 May 07
... Experience Summary Certified Information Technology Helpdesk and Desktop Support Analyst. Customer-orientated team player with excellent verbal and written skills. Experience February 2019-February 2023 Gables Residential Senior Helpdesk Analyst and ... - 2023 May 07
Database Administrator Support Analyst
Norcross, GA
... NOLAN TRANSPORTATION GROUP Alpharetta, GA Helpdesk Analyst January 2020 – December 2021 - Receive and respond to end user tickets/emails, incoming VOXO calls, or Slack IMs. - Create 100+ new NTG user accounts, monthly across all offices. Also ... - 2023 Apr 27
... NOLAN TRANSPORTATION GROUP Alpharetta, GA Helpdesk Analyst January 2020 – December 2021 - Receive and respond to end user tickets/emails, incoming VOXO calls, or Slack IMs. - Create 100+ new NTG user accounts, monthly across all offices. Also ... - 2023 Apr 27
Support Specialist Customer
Stone Mountain, GA
... Helpdesk Support included Tiers II and III. Displayed courtesy and strong interpersonal skills with all customer interactions. Referred difficult issues to upper management while maintaining positive rapport with customer. Tier II Team Lead 09/2012 ... - 2023 Apr 21
... Helpdesk Support included Tiers II and III. Displayed courtesy and strong interpersonal skills with all customer interactions. Referred difficult issues to upper management while maintaining positive rapport with customer. Tier II Team Lead 09/2012 ... - 2023 Apr 21
Data Analyst Scrum Master
Alpharetta, GA
... Setup JIRA for Project Management, Bug Tracking, Helpdesk Tickets, and integrated JIRA with Bitbucket to track all code changes. Additional responsibilities included the transformation of existing legacy systems consisting of structured, semi ... - 2023 Apr 08
... Setup JIRA for Project Management, Bug Tracking, Helpdesk Tickets, and integrated JIRA with Bitbucket to track all code changes. Additional responsibilities included the transformation of existing legacy systems consisting of structured, semi ... - 2023 Apr 08