| Resume alert | Resumes 1 - 10 of 153 |
Project Manager Scrum Master
Dublin, OH
... Established project governance frameworks, delineating roles, responsibilities, and decision-making processes, while ensuring clear escalation paths. Communicated dependencies and potential impacts effectively to all stakeholders, setting success ... - May 10
... Established project governance frameworks, delineating roles, responsibilities, and decision-making processes, while ensuring clear escalation paths. Communicated dependencies and potential impacts effectively to all stakeholders, setting success ... - May 10
Social Worker Part-Time
Grove City, OH, 43123
... & support to families, including crisis de-escalation & management Maintain clear & precise documentation including day shift logs & incident reports Coordinate with volunteers & program staff to maintain premises & conduct activities Southeast Inc. ... - May 10
... & support to families, including crisis de-escalation & management Maintain clear & precise documentation including day shift logs & incident reports Coordinate with volunteers & program staff to maintain premises & conduct activities Southeast Inc. ... - May 10
Solution Architect Disaster Recovery
Columbus, OH, 43201
... Act as a resource for colleagues with less experience and an escalation point for service-impacting incidents. I participated in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the ... - May 08
... Act as a resource for colleagues with less experience and an escalation point for service-impacting incidents. I participated in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the ... - May 08
Team Leader, Customer Service
Pickerington, OH
... ClickList Clerk Kroger - Monroe, OH 07/2017 - 08/2020 Addressed customer complaints and requests by resolution or escalation. Read Labels, obtained merchandise from shelves and processed incoming orders. Monitored guest orders and processed specific ... - Apr 06
... ClickList Clerk Kroger - Monroe, OH 07/2017 - 08/2020 Addressed customer complaints and requests by resolution or escalation. Read Labels, obtained merchandise from shelves and processed incoming orders. Monitored guest orders and processed specific ... - Apr 06
Information Security It
Columbus, OH
... Worked with other contract teams to effectively respond to cyber incidents Following established incident response procedures to ensure proper escalation, analysis and resolution of security incidents Configured and monitored Cisco ASA firewalls. ... - Mar 16
... Worked with other contract teams to effectively respond to cyber incidents Following established incident response procedures to ensure proper escalation, analysis and resolution of security incidents Configured and monitored Cisco ASA firewalls. ... - Mar 16
System Testing Software Development
Columbus, OH
... It consists of various interfaces like order management, event generation, configuration, Rating, Billing, Payments, Bill Generations and Debt escalation. Vodafone (Service Provider) approached BT for the FSP end user billing on behalf of Vodafone ... - Mar 15
... It consists of various interfaces like order management, event generation, configuration, Rating, Billing, Payments, Bill Generations and Debt escalation. Vodafone (Service Provider) approached BT for the FSP end user billing on behalf of Vodafone ... - Mar 15
Customer Service Representative
Columbus, OH
... • Information Updates • Escalation Problem-Solving • Issue Research • Policy and Procedure Adherence • Shipment Routing • Resolving Customer Issues • Billing Adjustments and Refunds • Troubleshooting References available upon request REFERENCES - Mar 12
... • Information Updates • Escalation Problem-Solving • Issue Research • Policy and Procedure Adherence • Shipment Routing • Resolving Customer Issues • Billing Adjustments and Refunds • Troubleshooting References available upon request REFERENCES - Mar 12
Customer Service Representative
Gahanna, OH, 43230
... I had a de-escalation rating of 9 out of 10 and was voted one of the Top 100 Employees of the Company for 2018. Gwynnie Bee – Retention Services Specialist – 5/2017-4/2018 Learned how to operate the Symphony multi-line telephone system, as well as ... - Mar 01
... I had a de-escalation rating of 9 out of 10 and was voted one of the Top 100 Employees of the Company for 2018. Gwynnie Bee – Retention Services Specialist – 5/2017-4/2018 Learned how to operate the Symphony multi-line telephone system, as well as ... - Mar 01
Account Manager Customer Experience
Columbus, OH
... Served as escalation point and liaison with other operational departments. • Audited inventory for accuracy, availability, and replenishment needs. Online store for antiques and hard to find items. Online Shop Owner Managed all aspects of the retail ... - Feb 26
... Served as escalation point and liaison with other operational departments. • Audited inventory for accuracy, availability, and replenishment needs. Online store for antiques and hard to find items. Online Shop Owner Managed all aspects of the retail ... - Feb 26
Customer Service Representative
Columbus, OH
... Demonstrated expertise in de-escalation strategies, problem-solving, and upselling, leading to enhanced customer care. Known for excellent communication skills and a fast learning curve, with a proven track record of training fellow representatives ... - Feb 16
... Demonstrated expertise in de-escalation strategies, problem-solving, and upselling, leading to enhanced customer care. Known for excellent communication skills and a fast learning curve, with a proven track record of training fellow representatives ... - Feb 16