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San Dionisio, 1700, Philippines
... • Setup and integrated Live Chat Bot to capture Website Visitor’s information, then automate the process based on criteria. • Contents Syndication (RSS Feeds) • Maintain database clean and ensure no duplicate entries. • Created Sales and Marketing ...
- Feb 04
Bacoor, Cavite, Philippines
... Taiwan Dinghui Corporation Customer Representative/Payment Specialist Chat support assistance to customers through messaging app and online chatbot EDUCATION St. Dominic College of Asia •Course :Bachelor Elementary Education Major in Special ...
- Feb 03
Quezon City, Philippines
... Work Experience: WNS Senior Motorcar Insurance Specialist (AU inbound chat) March 2023-Present IGT Solutions Senior Travel Account Consultant (US inbound voice) August 2022-February 2023 Sykes Asia Telco Customer Service Associate (US inbound voice) ...
- Feb 02
Quezon City, Philippines
... Drives proactive communications, value-adding interactions and effective issue resolution, providing best-in-market Customer experience through phone interaction, emails, ticketing, and where applicable -- live chat and social media engagements. ...
- Jan 23
Quezon City, Philippines
... • Airline Travel Adjustments Support – Spanish / English • Online Booking Customer Support – Spanish / English • Customer Chat Support – Spanish / English • Customer Email Support – Spanish / English Multi Engagement Support handling all customer ...
- Jan 22
Quezon City, Philippines
... Performed frontline tasks in customer service, providing support for billing, technical, sales, pre-sales, financial, and project-based and escalation support under different channels such as phone, email, and chat. TECHNOLOGY and TRAININGS ...
- Jan 21
Quezon City, Philippines
... Customer Chat Representative AFNI March 2015 - May 2015 ● Offered real-time support through various channels with clear and concise written communication. Senior Technical Writer Cerquit Solutions May 2014 - August 2014 ● Produced critical ...
- Jan 18
Quezon City, Philippines
... Customer Service Representative / Chat support May 2021 - Jun 2022 Alorica • Quezon City, Philippines *Explained products or services to customers and provided pricing details. *Provided exceptional coaching to new hires and offered positive ...
- Jan 17
Quezon City, Philippines
... Team Leader/Supervisor PenBrothers (Hopper) January 2021 - November 2023 Handled a team of 17 travel experts who are focused and dedicated to providing customer support through chat, email, and voice. ● Created contents for training initiatives and ...
- Jan 16
Bacoor, Cavite, Philippines
... benefits plus Customer Service Representative - December 2019 – December 2020 Two E-com Tower B Pasay City Handling Email, Chat, Call inquiries Reading and Explaining Complicated Combined Bill Charges Advanced knowledge in CRM, Advanced knowledge in ...
- Jan 14