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Independence, KY
... SKILL SETS •Deployment •Helpdesk Support •Patching/firmware updates •Troubleshooting •Microsoft OS (Microsoft desktop OS – ’95 – 10, server OS NT – 2012MS office ’98 – ’16) •Imaging tools [Acronis, Nero, Norton Ghost] •Antivirus setup, install, ...
- Apr 11
Cincinnati, OH
Raed Khanfar **** ***** **** *****, ************, TN 37130, Phone: 615-***-**** ad2q4t@r.postjobfree.com, www.linkedin.com/in/raed-khanfar Experienced IT Helpdesk Manager with 15+ years of customer service support expertise. Effective leader with ...
- Jan 14
Cincinnati, OH
... UCIT Helpdesk Services (Co-op x2) Cincinnati, Ohio Customer Service/Help Desk Tech Aug 2015 – Dec 2016 Assist students and staff with any issues with classes, billing and payments. As well as computer issues. Answer phone calls and respond to emails ...
- 2023 Dec 19
Cincinnati, OH
... Areas of Focus: Business Analytics Business Intelligence Developers (Java, .Net) Digital Marketing Enterprise Resource Planning (ERP) Guidewire Developers / Testers Helpdesk / Service Desk Network Engineers Project Managers / Coordinators Quality ...
- 2023 Nov 09
Cincinnati, OH
... Worked with the network team in managing Cisco Unified Call Manager and IPCC servers for the Bon-Ton network helpdesk call center. Project lead for the integration of the The Bon-Ton Stores and NDSG of Saks Inc. using the Verizon MPLS network which ...
- 2023 Oct 10
Crescentville, OH, 45069
... Group Inc, Sharonville, OH 10/2022 – 6/2023 Senior Desktop Support Engineer ●Monitored Helpdesk ticketing system, provided PC & peripheral support via phone, desk-side, or remotely ●Conducted hardware and software installation and troubleshooting; ...
- 2023 Oct 03
Cincinnati, OH
... • Created Tickets via helpdesk for system issues. • Documented activity for all application entries and updates. • Logged daily totals and system issues via Microsoft excel. • Communicated via Microsoft Outlook & Teams for effective and prompt ...
- 2022 Aug 21
Hamilton, OH
... ●I work a ticket on average 1.5 hours/ticket, so the productivity isn’t there like it was with the helpdesk L1,L2 but I work a lot of tickets until they are solved of I need to pass them on to the specialists. Krogers, Hamilton store 909 June 2018 - ...
- 2022 Jul 30
Florence, KY
... For ExpressHR Technical Support please call the helpdesk at 1-800-***-**** and say “ExpressHR” at the voice prompt or press 47.
- 2021 Jul 25
Mason, OH
... sept -2019 to till Date Organization: Cognizant PROJECT DESCRIPTION: SOA- API /ehub strategy is the strategical solutioning project which supports API services and ehub DATA LOAD for all the CVS consumers/web portals Like CVS Helpdesk, Consumer ...
- 2020 Dec 16