BETRO ‘TYRONE’
ADAMS
*** **** ***** ****** *** * Cincinnati, Ohio 45202 – 513-***-****
**********@*****.***
Professional Account Executive with a proven track record of driving net new business growth through strategic relationship-building with C-level and D-level executives. With over 10 years of experience in the enterprise technology market, I possess a money-motivated mindset and thrive on achieving results. I am eager to leverage my expertise and strong executive presence as a valuable contributor and leader in your organization.
EXPERIENCE
APRIL 2022 - APRIL 2023
ACCOUNT EXECUTIVE, CASK NX LLC
Digital Transformation Specialist building relationships with clients and ServiceNow Teams to partner and deliver world-class transformational solutions. My role is to help clients realize process enablement, provide visualization into their technology ecosystem, define their internal maturity level on the platform, develop road maps, and ease the transitions occurring during organizational change.
Areas of Focus:
● Human Resources-Employee Experience, Onboarding/Offboarding, HR Service Delivery, HR Case Management, Knowledge Management, and CHRO Advisory.
● Risk and Security Solutions-Sec Ops, GRC, Business Continuity, Cyber Resilience Assessments, Risk Assessments, Information Security Planning and CISO Advisory.
● ITxM-IT Maturity Assessments, Strategy & Road Mapping, Process Development & Improvement, IT Service Management, IT Operations Management, IT Asset Management, and CIO Advisory.
● Portfolio & Project Management-PMO Standup, Portfolio Organization, PPM Solution Design, Demand Management, Organization Change Management, and Application Portfolio Management.
● Customer Service Management-Enhance UX through automated workflows, Augmented Reality solutions, Boost CSAT, Self-Service Platforms.
● App Services-Custom Built Apps on the ServiceNow Platform for particular client business needs.
NOVEMBER 2019 – APRIL 2022
BUSINESS DEVELOPMENT MANAGER, V-SOFT CONSULTING
GROUP
As a Business Development Manager for the Cincinnati market, I help enterprise clients define and refine their workstream delivery. I engage with C and D level leaders to find solutions that help automate redundant processes, create an agile work environment, and determine if their coverage gaps are active in headcount or latent in knowledge capacity. We then build custom solutions together to bridge those gaps using contingent staffing, contract to hire staffing, direct 2
hire staffing or Solutions Based Statement of Work with a defined set of deliverables. Areas of Focus:
ServiceNow®
MuleSoft
Enterprise App Development
Mobile Development
Big Data, BI & Security
QA, Automation & Testing
Performance Analytics
Cloud
APRIL 2019 – OCTOBER 2019
BUSINESS DEVELOPMENT MANAGER, EXPERIS IT
As Cincinnati's Business Development Manager, I offer a one stop solution to your IT consulting, contracting, and direct
placement solution needs. With focuses in workforce management, our specialized talent will provide insight and strategy to
reduce risk, manage data governance, streamline processes, and provide support to your IT infrastructure.
Areas of Focus:
Business Analytics
Business Intelligence
Developers (Java, .Net)
Digital Marketing
Enterprise Resource Planning (ERP)
Guidewire Developers / Testers
Helpdesk / Service Desk
Network Engineers
Project Managers / Coordinators
Quality Assurance / Testers / Manual and Automated Salesforce Admins / Developers
System Administrators / Windows Administrators
System Engineers
JUNE 2017 – APRIL 2019
NATIONAL ACCOUNT EXECUTIVE, ROBERT HALF TECHNOLOGY - ENTERPRISE TECHNOLOGY SERVICES
As a National Account Executive, I create and leverage C and D level relationships with technology leaders to assist in ERP, BigData, CRM, and platform technology implementations and integrations by providing proven industry Subject Matter Experts. Using a three-tiered approach, I present Robert Half’s service offerings which are: Advisory, Workstream Delivery, and Staff Augmentation. I help to identify capacity gaps and present high-level solutions which cover major platform technologies including SAP, JD Edwards, Oracle, PeopleSoft, AWS, Microsoft Dynamics, Epicor, SalesForce and Netsuite. JANUARY 2017 – APRIL 2017
ACCOUNT EXECUTIVE, TOTAL QUALITY LOGISITCS
At the nation’s 2nd largest 3rd Party Logistics company, I worked with tenured Logistics Account Executives to generate business by providing cost effective and secure logistical support to clients with freight demand.
JANUARY 2012 – MAY 2016
REGIONAL ACCOUNT MANAGER, HOWARD TECHNOLOGY
SOLUTIONS
3
As an Account Manager, I created and leveraged relationships with government and B2B technology professionals to present hardware and software solutions through the technology reseller channel. During my tenure, I was promoted to Regional Account Manager of Government Sales for the State of New Jersey territory where I grew contract business by nearly 50% to an annual $3 Million dollars. Prior to this promotion I proved my grit by growing the State of Georgia territory by nearly 45% to an annual $800,000 dollars in revenue. Business was generated through active lead generation, cold-calling matrixes, and daily goals. EDUCATION
DECEMBER 2011
MAJOR: POLITICAL SCIENCE, UNIVERSITY OF SOUTHERN
MISSISSIPPI
Studied Political Science and Minored in Business Administration before joining the workforce full time. Fraternity President of Phi Boota roota, National Percussion Fraternity.
MAY 2009
ASSOCIATE’S DEGREE, JONES COUNTY JUNIOR COLLEGE
Studied Business Administration and completed the degree program in 2009.
SKILLS
● Solution Selling
● Account Management
● Direct Sales
● Client Retention
● Channel Sales
● B2B and Government Sales
● Managed Services
● Enterprise Technology
● Social Selling
● Platform Technology Sales
ACTIVITIES
● Five-time Drum Corps International and Winter Guard International World Championship finalist with the Madison Scouts Drum and Bugle Corps, Memphis Sound Drum and Bugle Corps and
'emiNence' Indoor Percussion.
● Former Part time teacher/volunteer with South Jones High School marching band and Petal High School Indoor Theatre Percussion.