Mount Vernon, NY
... mentoring Microsoft Office proficiency CRM and ACD systems EXPERIENCE Senior Customer Care Representative Hawthorne, NY Crown Awards/ Apr 2022 to Oct 2025 Resolved high volumes of customer inquiries via phone, email, and chat with professionalism. ...
- Oct 28
Toronto, ON, Canada
... (NTT BPO Division), Canada Apr 2025 – Jun 2025 Delivered bilingual frontline client support via phone, email, and online chat. Collected and verified client information, ensuring accurate records in CRM systems. De-escalated complaints with empathy ...
- Oct 28
Orlando, FL
... 10/2017 - 10/2019 Member Service Representative TTEC, Melbourne, FL Assist customers via phone, Email, chat support,or in person.Listining to customers needs and concerns attentively. solving customer complaints in a professional manner. Providing ...
- Oct 28
Colorado Springs, CO
... Johnson & Johnson Colorado Springs, CO Oct 2022 – Dec 2024 Customer Service Representative Answered customer inquiries via phone, online chat and email. Looked up customers account and provided requested information or transferred to the appropriate ...
- Oct 28
Indianapolis, IN
... 08/2022 - 09/2022 NORTHERN LIGHT HEALTH, CERNER-POWER CHAT • Provided elbow support to end user's physicians and nurses in the OR department with OpTime using power plan to place orders in peri-op and nurse initiate within the right phase of care, ...
- Oct 28
Rochester, NY
... - Responded to medical office inquiries via phone, email, and chat, ensuring clear communication. - Handled troubleshooting for devices/software and resolved portal setup and compliance issues. - Documented requests and maintained accurate records ...
- Oct 28
Schaumburg, IL
... Answering Inquiries: Responding to customer questions via phone, email, chat, or in person. 2. Resolving Issues: Handling complaints and providing solutions to customer problems. 3. Processing Orders: Taking orders, processing returns, and managing ...
- Oct 28
Raleigh, NC
... CNN Product Designer (Academic Social Impact Partner) San Francisco, CA Jan 2024 - Aug 2024 ● Co-created ‘CNN Chat’ from 0–1, a Gen Z–focused platform enabling media literacy and intergenerational dialogue—collaborating with CNN, NAMLE, and NLP to ...
- Oct 27
Belzoni, MS
... I communicated with customers through live chat to answer questions, solve problems, and troubleshoot. I answered customer's product, service and account related questions through chat scenarios. Scheduling Apple Store appointments and mailing ...
- Oct 27
Verdun, QC, H4G 2T6, Canada
... AnyConnect to connect to the VPN *Use of MyContact and UC-One dialing software to take calls *Use Mattermost as the internal chat tool *Escalate major incidents (P2 and P1, highest priority) to NOC, GIS, Dev or Telephony teams *Coordinate major ...
- Oct 27