| Resume alert | Resumes 91 - 100 of 223 |
Project Manager Technical
Cumming, GA
... Completed 1810 deployment Blend of Agile / Waterfall $2.1M project FirstNet Mobile App Project scope includes enhancements for FirstNet Mobile Support Application to provide self-service diagnostic and chat support (pre-Paid Delivered 50% in 1808 ... - 2022 Nov 28
... Completed 1810 deployment Blend of Agile / Waterfall $2.1M project FirstNet Mobile App Project scope includes enhancements for FirstNet Mobile Support Application to provide self-service diagnostic and chat support (pre-Paid Delivered 50% in 1808 ... - 2022 Nov 28
Service Representative Customer
Winder, GA, 30680
... Cold Calling Multilingual Upselling Live Chat Sales Computer Operation Typing Technical Support Dismiss Customer Service Certifications / Licenses Add your certifications Additional Information Add Sections Languages Links Military Service Awards ... - 2022 Nov 15
... Cold Calling Multilingual Upselling Live Chat Sales Computer Operation Typing Technical Support Dismiss Customer Service Certifications / Licenses Add your certifications Additional Information Add Sections Languages Links Military Service Awards ... - 2022 Nov 15
Technical Program Manager
Cumming, GA, 30040
... Program manager for the Cablevision deployment which included eServices (email, chat, Twitter, Facebook) and voice for over 5,000 customer services agents. Lead the effort to replace the State of Michigan’s Office of Child Support’s Call Center ... - 2022 Nov 05
... Program manager for the Cablevision deployment which included eServices (email, chat, Twitter, Facebook) and voice for over 5,000 customer services agents. Lead the effort to replace the State of Michigan’s Office of Child Support’s Call Center ... - 2022 Nov 05
Support Analyst Technical
Lawrenceville, GA
... Diagnosed problems related to accessing streaming media content for customers via ticketing system, phone, and chat. Documented resolutions for business reporting purposes. Collaborated with Account Directors and Developers for quick remediation ... - 2022 Oct 25
... Diagnosed problems related to accessing streaming media content for customers via ticketing system, phone, and chat. Documented resolutions for business reporting purposes. Collaborated with Account Directors and Developers for quick remediation ... - 2022 Oct 25
Support Representative Customer
Loganville, GA
... 10/2012 to 01/2014 Chat Coach/Technical Customer Care Representatives, Teletech Inc. ●Monitored agents in chat room and Customer Management Systems; released agents from phone system that are violating phone policy; maintained, updated, modified, ... - 2022 Oct 24
... 10/2012 to 01/2014 Chat Coach/Technical Customer Care Representatives, Teletech Inc. ●Monitored agents in chat room and Customer Management Systems; released agents from phone system that are violating phone policy; maintained, updated, modified, ... - 2022 Oct 24
Customer Service Data Entry
Tucker, GA
... Operated the cash register • Assisted customers via live chat • Collected and documented orders Enrichment Specialist M&M extracare - Belleville, MI August 2016 to August 2017 I was the lead teacher in a after school program classroom of 6-8 grade. ... - 2022 Jul 29
... Operated the cash register • Assisted customers via live chat • Collected and documented orders Enrichment Specialist M&M extracare - Belleville, MI August 2016 to August 2017 I was the lead teacher in a after school program classroom of 6-8 grade. ... - 2022 Jul 29
Assistant Receptionist Front Desk
Dacula, GA, 30019
... Assisted customers with various types of technical issues via email, live chat and telephone. Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements. Managed customer system updates, informing ... - 2022 Apr 30
... Assisted customers with various types of technical issues via email, live chat and telephone. Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements. Managed customer system updates, informing ... - 2022 Apr 30
Gulf Power Technical Writer
Marietta, GA, 30066
... Work remotely as part of a team to assist in resolving customer submitted tickets in a timely manner via slack, Google chat, teams and other web based platforms for team screen sharing and meetings. Work with ArcGIS platforms, JSON files, Oracle ... - 2022 Apr 30
... Work remotely as part of a team to assist in resolving customer submitted tickets in a timely manner via slack, Google chat, teams and other web based platforms for team screen sharing and meetings. Work with ArcGIS platforms, JSON files, Oracle ... - 2022 Apr 30
Customer Service Representative
Lithonia, GA
... • Provide customers with additional product benefits to cross-sell or upsell products KELLY CONNECT, 8/2018-1/2019 CHAT SUPPORT TECHNICAL ADVISOR • Delivered excellent customer service and technical support via chat platform, resulting in 100% ... - 2022 Apr 17
... • Provide customers with additional product benefits to cross-sell or upsell products KELLY CONNECT, 8/2018-1/2019 CHAT SUPPORT TECHNICAL ADVISOR • Delivered excellent customer service and technical support via chat platform, resulting in 100% ... - 2022 Apr 17
Claims Specialist Call Center
Snellville, GA
... confirm appointments via phone and email *Process transactions (cash and credit cards) and issue receipts *Offer beverages and chat with clients who are in the waiting area *Welcome walk ins, answer questions about services and schedule appointments ... - 2022 Feb 09
... confirm appointments via phone and email *Process transactions (cash and credit cards) and issue receipts *Offer beverages and chat with clients who are in the waiting area *Welcome walk ins, answer questions about services and schedule appointments ... - 2022 Feb 09