Customer Service Data Entry
Resume:
Monyea davenport
Enrichment specialist
Stone Mountain, GA 30083
*****************@*****.***
I am seeking a position to utilize my skills in conflict resolution and time management. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Inktel/Williams Sonoma - Florida City, FL
July 2021 to January 2022
Answer phones
• Managed customer accounts
• Greeted customers
• Conducted customer service surveys
• Resolved customer issues
• Worked in the inbound call center
• Responded to inquiries and issues
• Responsible for troubleshooting applications
• Operated the cash register
• Assisted customers via live chat
• Collected and documented orders
Enrichment Specialist
M&M extracare - Belleville, MI
August 2016 to August 2017
I was the lead teacher in a after school program classroom of 6-8 grade. I was responsible for making lessons plans weekly for the activities we would do in class daily. I also disturbed the food for each child and my class, and gave the parents a report about there child daily when they came for pick up. Dietary aide
Imperial
September 2014 to July 2015
I prep over 400 meals daily and also I ran the dishes through the dishwasher every night I also cooked specialty meals for all the residents. 12/2013to 7/2014
janitor, Dfs cleaning company
I had to clean restrooms, sweep floors, mop the floors clean seats vacuum the jet bridges Parcel sorter
November 2013 to January 2014
Fed Ex
I had to pick up the packages off the line and then scan them to the correct pallet. Sub Cook
Taylor School District
September 2013 to November 2013
I prep the food for the line for about 900 students a day for breakfast and lunch I also served the line at lunch time.
Food service worker
September 2010 to December 2012
Sodexo
I worked the cash register as a cashier ringing up all the kids' meals. I prepared the food for the breakfast and delivered it to all the classrooms. I also served the line at lunch time and washed the dishes in between lunches. I had to wash rinse and sanitize all the dishes and sinks before I went home every day. Education
High school or equivalent
Skills
• CUSTOMER SERVICE (2 years)
• RECEPTIONIST (Less than 1 year)
• RETAIL SALES (Less than 1 year)
• TEAM PLAYER (2 years)
• Food Service
• Assisted Living
• Kitchen Staff
• Nursing Home
• Food Handling
• Basic Math
• Food Preparation Experience
• English
• Dietary Aide Experience
• Conflict Management
• Cash Handling
• Microsoft Word
• Microsoft Excel
• Call center
• Microsoft Office
• Computer skills
• Phone etiquette
• Data Entry
• Typing
• Organizational Skills
Assessments
Customer Service Skills — Proficient
January 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Food Service: Problem-Solving Skills — Familiar
January 2019
Measures a candidate's ability to use logical approaches when solving problems in a restaurant context.
Full results: Familiar
Childcare Provider — Highly Proficient
October 2019
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Highly Proficient
Cooking Skills: Basic Food Preparation — Completed June 2019
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Completed
Reliability — Highly Proficient
July 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Dependability — Proficient
October 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Proficient
Reliability — Highly Proficient
May 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Conscientiousness — Expert
September 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Expert
Personality: Hard-Working — Expert
April 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Food Safety — Highly Proficient
June 2019
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient
Customer Focus & Orientation — Familiar
June 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar
Reliability — Highly Proficient
May 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Reliability — Highly Proficient
May 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Customer Focus & Orientation — Completed
May 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Completed
Knowledge of Early Childhood Development — Completed April 2019
Measures a candidate's knowledge of the development of children ages 0-3 and of ways to foster that development.
Full results: Completed
Cooking Skills: Basic Food Preparation — Completed May 2019
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Customer service
My ability to work well with others.
Team player
Contact this candidate