| Resume alert | Resumes 21 - 30 of 66 |
Data Entry Customer Service
St. Louis, MO
... • Cross trained in multiple departments to process customer service requests via phone support, email support or live chat when needed. • Documented customer correspondence in CRM to track requests, problems and solutions. • Properly diagnosed ... - 2023 Dec 05
... • Cross trained in multiple departments to process customer service requests via phone support, email support or live chat when needed. • Documented customer correspondence in CRM to track requests, problems and solutions. • Properly diagnosed ... - 2023 Dec 05
Scrum Master Project Manager
St. Louis, MO
... Simultaneously managed the implementation and Release of 2 regulatory projects: oOne was a SAAS project to capture all email and chat communications of Financial Advisor staff. This required to setup of a complex, dual redundant network between 3 ... - 2023 Dec 04
... Simultaneously managed the implementation and Release of 2 regulatory projects: oOne was a SAAS project to capture all email and chat communications of Financial Advisor staff. This required to setup of a complex, dual redundant network between 3 ... - 2023 Dec 04
Project Management Business Analyst
Lake Saint Louis, MO
... Orchestrated Genesys platform to streamline IVR and Chat routing, optimizing swift and effective issue resolution. AT&T, St Louis, MO Principal Business Manager 2020 – 2021 Managed client order requirements, lead time and need by dates, past due ... - 2023 Nov 19
... Orchestrated Genesys platform to streamline IVR and Chat routing, optimizing swift and effective issue resolution. AT&T, St Louis, MO Principal Business Manager 2020 – 2021 Managed client order requirements, lead time and need by dates, past due ... - 2023 Nov 19
Salesforce Sr Developer / Lead Developer
St. Louis, MO
... Enabled Live Agent Chat and Omni Channel for Call Center representatives. Designed and developed Apex Classes and Apex Triggers for various functional needs in the application. Designed, Implemented, and deployed the Custom objects, Custom Fields, ... - 2023 Nov 17
... Enabled Live Agent Chat and Omni Channel for Call Center representatives. Designed and developed Apex Classes and Apex Triggers for various functional needs in the application. Designed, Implemented, and deployed the Custom objects, Custom Fields, ... - 2023 Nov 17
Customer Service Call Center
St. Louis, MO
... Customer Support Specialist phone/chat/email Tactical USA, INC - Boston, MA January 2021 to December 2021 • Assisted members with verifying orders, placing orders, tracking orders, order replacements, refunds and membership information. • Provided ... - 2023 Nov 11
... Customer Support Specialist phone/chat/email Tactical USA, INC - Boston, MA January 2021 to December 2021 • Assisted members with verifying orders, placing orders, tracking orders, order replacements, refunds and membership information. • Provided ... - 2023 Nov 11
Medicare Advantage Customer Service
St. Louis, MO
... I conduct most business through ZenDesk Chat, and operating a Salesforce interface for CRM. Some technical support. Medicare Enrollment Specialist Health IQ - Remote August 2021 to March 2022 Worked as a licensed insurance salesperson and enrolled ... - 2023 Oct 12
... I conduct most business through ZenDesk Chat, and operating a Salesforce interface for CRM. Some technical support. Medicare Enrollment Specialist Health IQ - Remote August 2021 to March 2022 Worked as a licensed insurance salesperson and enrolled ... - 2023 Oct 12
Service Specialist Customer
St. Louis, MO
... Louis MO Service Specialist II Exemplify Edward Jones' world-class service by responding to an average of 1000 inquiries per week through inbound and outbound phone calls and live chat contacts. Communicate effectively as a live chat representative ... - 2023 Sep 05
... Louis MO Service Specialist II Exemplify Edward Jones' world-class service by responding to an average of 1000 inquiries per week through inbound and outbound phone calls and live chat contacts. Communicate effectively as a live chat representative ... - 2023 Sep 05
Open Source Information Technology
St. Louis, MO
... I utilized computer skills with MS Project, Rocket Chat, matrix for analysis of risk assessment and weekly reports using share point and power point presentations; and word documents for creating historical timelines and information regarding ... - 2023 Aug 31
... I utilized computer skills with MS Project, Rocket Chat, matrix for analysis of risk assessment and weekly reports using share point and power point presentations; and word documents for creating historical timelines and information regarding ... - 2023 Aug 31
Project Manager Spring Boot
Chesterfield, MO
... messages Used Java 1.8 / GCP MySql / GCP Bucket / HashiCorp Vault / Spring Boot / Twilio (third party app) Integration Video Chat Application - for doctors to communicate with patients thru web link similar to Google meet and Zoom Used Rector Java - ... - 2023 Jul 27
... messages Used Java 1.8 / GCP MySql / GCP Bucket / HashiCorp Vault / Spring Boot / Twilio (third party app) Integration Video Chat Application - for doctors to communicate with patients thru web link similar to Google meet and Zoom Used Rector Java - ... - 2023 Jul 27
Desk Receptionist Call Center
St. Louis, MO
... We use Nextech, Clearwave, EMA, Nextpatient and a chat group(which is USS team to communicate between us and our call center). I also answer the phones take messages, schedule appointments, just clear the patients mind and well being if they think ... - 2023 Jun 22
... We use Nextech, Clearwave, EMA, Nextpatient and a chat group(which is USS team to communicate between us and our call center). I also answer the phones take messages, schedule appointments, just clear the patients mind and well being if they think ... - 2023 Jun 22