MOLLY ALTHEA WATSON

***** ********* **** **, ******** City, IL 62951

adxuuq@r.postjobfree.com 618-***-****

OBJECTIVE

I’m seeking a full-time position with your company that will help me utilize my communication and computer, filing and answering phone skills. I take pride in my work ethics, I go above and beyond what is excepted from me. I have my FOID card since 1999 I have and still have my Conceal Carry License since 2014.With my conceal carry, and working for a Half way house I have had and passed a back ground check and fingerprinted.

EXPERIENCE

Bud’s Auction Barn/ David Watson Auction Service, Johnston City, IL

Part Owner- Secretary/Clerking/Cashiering (February,1999- Present)

Computer Clerking, Computer cashiering, Filing, Phone communications for an Auction Company

Make arrangements for consignors to bring their stuff un to sell, Pay out Consignors, Inventory, Making appointments for picking up or delivering of merchandise, I take care of all the cash, checks, and credit cards, deposit all money into the correct accounts. If there is a problem with an item from the seller or buyers views I work through the problem and get it resolved.

I am a Notary Public since 2000.

United Skin Specialists, LCC- Clinic Admin Assistant II (December 16,2019-Present)

Make, reschedule appointments for 4 providers daily, take calls from patients for there concerns and needs to be scheduled and placed them with the correct provider, I do daily reminder call reminding the patients of their upcoming appointments, reschedule them if needed, get their Insurance information and run their insurance to make sure they have active insurance with a copay or not, I also do referrals, I also take the referrals off the fax (which is through our email system) entering it into our systems and making sure they get to the correct provider. Faxes I print them out, scan them and task them to the correct provider staff. We use Nextech, Clearwave, EMA, Nextpatient and a chat group(which is USS team to communicate between us and our call center). I also answer the phones take messages, schedule appointments, just clear the patients mind and well being if they think there results wasn’t what they wanted to hear help them understand there results, make them feel comfortable in any way I can and answer any questions thy might have. Filing, with previous years some charts are stored down stairs which means have to go down their and find them, and pulling correct chart for the providers, organizing in alphabetical or appointment order, maintain charts (making new ones and breaking down, and filing them in the correct place). I was then promoted to the front desk receptionist a couple of months into the job, I greet every client that walks into our clinic, assist patients to our KIOSK machine with checking in, bring them to our window and finish checking them in which in tells, taking their temperature, ask them COVID-19 questions, updating their information in our systems, help fill out any additional paperwork that might be needed, collect co-pay using cash, checks, credit card machine, and place them in a exam room with their correct provider, upon leaving I schedule there upcoming appointment, and do this all day long up to 90-100 patients a day. I also assist the back with answering phone calls from our call center and help them schedule appointments. Daily I collect money from our co-workers and once an week I consolidate the papers from the daily money intake and make a weekly deposit, get it all ready and make sure it’s correct, equal, then take it to the bank to make the deposit. During the pandemic I was the only one working for the Clinical side I was doing all of this front and back by my self which knowing I had to reschedule many many appointments to meet the requirements from the state. I also check the mail and put it to the appropriate person with some being sent to our corporate office which is in Minnesota. Put money on our stamp machine when needed. I train other employees on the programs we use, especially since during the pandemic we are switching from paper charts to being paperless which is the EMA program we use.

6 months into my job I received a Gold star and certificate for my outstanding work performance.

Centerstone, Marion, IL Deb Newman, Manager

Kitchen/RA (May, 2009- August, 2017)

Inventory, cooking, cleaning, making schedules/weekly for meal preparing foods, preparing their meals which was 3 meals per day with restrictions like diabetic, vegetarian or regular diet and allergies, organizing groceries for food needed for weekly meals

Help making appointments for Clients so they can get to a job interview, doctors appointment, making list and a schedule for clients to be at their appointments in a timely matter without delay. Driving the clients to and from appointments, made appointments to have the company cars oil changed, tires rotated, and help with the upkeep of them if something goes wrong ( another staff member tells us that something isn’t working right we investigate and get it fixed), inventory clients belongings, Medical drug dispensing & logging of dispensing drug, I have trained many new employees in both the kitchen and RA (Residential Assistant) responsible.

I also received many awards for employee of the month praise from the CEO and fellow employees.

With this job I had to pass a back ground check, security check and fingerprinted. Which I did.

Being employed by this company I had to have a background/security check due to Working with the Federal Prisons, and DCFS.

Pick-up, watch, and supervise the clients in their everyday needs .

A Licensed Food Handlers Manager Certificate since 2010 to present

Franklin County Ems, Christopher, IL. John Hampton. (1980-1986)

EMT-A

A Firefighter from 1983-1998

EDUCATION

Zeigler-Royalton I School District, Graduated in 1983 (General Studies)

REFERENCES

Jerry Micheal Barrass, 618-***-**** Owner White’s Construction, Marion IL (21 years acknowledgement)

Cindy Walsh, 618-***-**** Works at Shawnee Enterprise, Marion, IL. (16 years acknowledgement)

Melody Kay Ingersoll, 618-***-**** Retired Schoo Teacher, Herrin, IL. (20 years of acknowledgement)

If you would like anymore more information please don’t hesitate to contact me and I will explain anything I can. I would love to join your team knowing that I do believe we can help each other out, with my knowledge and your guidance I think we can become a great asset for both of us.

Molly Watson

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