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Montreal, QC, Canada
... • Responsible for developing and implementing the company's change management strategy and ensuring adherence through ITIL and kanban best practices. • Maintained quality standards, resulting in a 98% quality assurance success rate. • Managing and ...
- Jun 13
Dorval, QC, Canada
... -Possess ITIL certification and extensive expertise for service desk and network operations management. -Customer relationship management with improving the customer experience, change, metric and performance management. -Exceptional leadership ...
- May 12
Montreal, QC, Canada
... 2023 Oracle Cloud Infrastructure 2023 Certified Foundations Associate 2023 OCS Oracle Autonomous Database Cloud 2019 Certified Specialist 2019 OCA Oracle Database SQL Certified Expert 2016 ITIL Information Technology Infrastructure Library. ...
- Jan 31
Dollard-des-Ormeaux, QC, Canada
... in Canada in a strictly-applied security environment Responsible for Incidents, Requests and Problems 24h a day following ITIL standard Implementation of documentations, plans, client-satisfaction-initiatives and projects Responsible for Change ...
- Jan 10
Montreal, QC, Canada
... 1-438-***-**** Professional Summary Highly motivated with 20+ years' experience on critical IT area acquired acting as PO/BA, QA, support/integration team leader, Lean Coach, software development leader using standard frameworks like ITIL and Agile. ...
- 2023 Dec 03
Montreal, QC, Canada
GAURAV KESARWANI, PMP ©, ITIL * ©, PSM © PROJECT MANAGER/ SR. SCRUM MASTER Career Summary Over 16 years of experience in Agile and Traditional IT Project Management within the Financial Services and Banking domain Managed Client Engagements and key ...
- 2023 Aug 01
Montreal, QC, Canada
... websites setup, configurations and implementations for SME clients (7 years) Information Technologies Infrastructure Library (ITIL) implementation within IT Service Management (ITSM) (10 years) HP / IBM / Dell / Lenovo server blades & systems ...
- 2023 Apr 20
Montreal, QC, Canada
... Ledger 2021 Certified Implementation Specialist - Oracle OC2407305 IT Information Library Foundations Certification (ITIL) - PeopleCert Skills Oracle Enterprise Resource Planning (ERP) Cloud • OTBI • FRS • Oracle Reports • Oracle Purchasing • ...
- 2023 Apr 19
Laval, QC, Canada
... de fibre optique (SDH-Sonet) et Radio •Très bonne connaissance des technologies FDH, VHF, TCP/IP et Réseaux mobiles •Certifié ITIL V3 (IT Service management) •Outils informatiques : Suite Microsoft office (Word, Excel, Visio, Powerpoint) •Qualités ...
- 2023 Jan 16
La Prairie, QC, Canada
... Atlassian: Jira/Confluence Google Workspace Risks and change management FTE Filezilla Payments ecosystem Wire SWift ISO 200022 ITIL Agile methodology Agile:Scrum Mailchimp Lotus Notes Canva Microsoft Office Outlook Slack Google Analytics Salesforces ...
- 2023 Jan 06