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Helpdesk resumes in Glen Burnie, MD

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Desktop Support D365 F

Hanover, MD
... Responsible for Store Rollout, Application Setup & Configuration in Oracle SQL Developer • UC4 Automation Platform for Data Management across Middle East Stores • Taking care of Helpdesk Management for different territories • Responsible for SOP ... - 2023 May 11

Call Center Program Manager

Hyattsville, MD
... I had overall responsibilities of planning, developing, policy, implementation and operation of the FAA’s Headquarters Metropolitan Area Network, Helpdesk/call center, JAVA, Oracle database, HTML, Dreamweaver, XML, Lotus Notes Email, Enterprise ... - 2023 May 11

Scrum Master Customer Service

Columbia, MD
Omowunmi Oseni Email – adwz0f@r.postjobfree.com Tel - 443 – 537 – 9131 BSc CompTIA SAFe Scrum Master Over 9 years of experience in Agile, IT Helpdesk Support, Administrative Management, and Project Management, providing outstanding technical and ... - 2023 May 08

Help Desk Network Administrator

Mount Rainier, MD
... Documented problems and solution in helpdesk tracking system. Organizing and providing recommendations on business projects on behalf of clients. Meeting with clients and reporting on performance updates of various situations. Understanding needs of ... - 2023 May 08

It Auditor Security Analyst

Baltimore, MD
... • Proficient in helpdesk ticket system such as ServiceNow, Remedy. • Ongoing training on SAP TECHNICAL SKILLS • Programming languages: SQL • Knowledge of Common operating systems (Linux, Unix, and MS OS) • Technical report writing, Project ... - 2023 May 07

Desk Technician Help

Baltimore, MD
... •Assisting customers via online helpdesk system, telephone, and remote support tools to diagnose technical issues related to Mac OS, applications, network, servers, and peripherals •Resolving and tracking incidents with network, servers, Mac OS, ... - 2023 Apr 29

Technology Specialist Helpdesk Technician

Silver Spring, MD
... ●Lead the implementation of security programs designed to anticipate, assess, and minimize system vulnerabilities, PCCD Associates Queens, NY Computer/Helpdesk Technician July 2013 – August 2017 ●Created and managed user accounts and reset passwords ... - 2023 Apr 26

Scrum Master Business Analyst

Davidsonville, MD
... of Tier II support services for over 16,000 personnel for the Concur/GelcoTravel Manager System, Oracle-Based Federal Financial Management System (FFMS) Utilized BMC Remedy and ServiceNow for ITSM services in support of helpdesk functions. ... - 2023 Mar 28

Vice President, Information Technology

Timonium, MD
... storage, datacenter consolidation, and VMWare virtualization Reduced response and downtime 50% by implementing a world-class helpdesk system Developed and presented 5-year strategic plan for executive leadership acceptance complete with corrective ... - 2023 Mar 20

Desktop Support Auto Parts

Windsor Mill, MD
... software to configure the port replicator and Kvm Made sure Server 2003 and 2008 servers all were able to be viewed via new kvm Checked performance monitor on both servers to make sure everything was ok Tested with Helpdesk, and closed ticket. ... - 2023 Mar 19
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