Technology Specialist Helpdesk Technician
Resume:
Belvina Awogbesan
**** ********* **** *********** ** 21228
*************@*****.***
SUMMARY
Information Technology professional and administrator with over 8 years of experience in implementing infrastructural and technology solutions across multiple platforms. Excellent organizational skills and strong technical aptitude for quickly acquiring technical skills, and team oriented. Quickly assimilate new information technologies employing legacy technical background. Possesses excellent interpersonal and communication skills with the ability to develop and maintain positive internal and external relationships. Follows best practices and proficient with management of projects.
TECHNICAL SKILLS
Identify and Access Management: AWS IAM, Active Directory, AWS Workspaces, AWS Secrets Manager, AWS SSO.
Monitoring & Event Management: AWS CloudWatch (Events & Logs), AWS SNS, AWS Cloud Trail.
AWS Security: AWS Security Hub, AWS Guard Duty, AWS Shield, AWS Firewall Manager, AWS WAF, Amazon Macie, Security Groups, NACL.
Governance & Compliance: AWS Config Rules, AWS Organization, AWS Control Tower, AWS Trusted Advisor, AWS Budgets, AWS Certificate Manager.
Data Protection: AWS Certificate, Manager, AWS KMS, EBS volume Snapshot Lifecycle manager, AWS Cloud HSM.
Application Delivery: Jira, confluence Jenkins, Bitbucket, AWS Code Pipeline, AWS Code Build, AWS Code
Commit.
Networking: VPC, VPC Peering, VPC Endpoint, Route 53(DNS) etc.
AWS Platform: EC2, ELB, RDS, SNS, SQS, SES, Route53, CloudFront, Service Catalog, AWS Auto Scaling.
DevOps: Lambda, Docker, GitHub, Git, Jenkins, CI CD. Kubernetes, ansible, playbook:
Cloud Orchestration/Automation: AWS CloudFormation, AWS Lambda, AWS Systems Manager, Terraform.
Programming Languages: JSON, YML, Python. Kubernetes :a container orchestration platform, such as cluster
To Node to pods to container, kubectl to check,minikube ip
WORK EXPERIENCE
Fortune10 Inc Baltimore, MD
Information Technology Specialist April 2020 – Present
●Implemented IAM best practices and role-based access control to grant privileges and provision accounts.
●Managed provisioning of AWS infrastructures using CloudFormation and Terraform for automation and process development.
●Built serverless architecture with Lambda integrated with SNS, CloudWatch logs and other AWS services.
●Developed baseline VPC and network design including leveraging VPN connectivity and direct connect.
●Installed and Configured the Nexus repository manager for sharing the artifacts within the company.
Tech Elect LLC Baltimore, MD
Information Technology Specialist September 2017 – March 2020
●Provided Unix-Linux systems and application administration support for 1,000+ servers.
●Provided diagnostics, troubleshooting. root-cause analysis for server and application related incidents.
●Support migration of on-site applications and initiate requests for server decommissioning and retirements.
●Lead the implementation of security programs designed to anticipate, assess, and minimize system vulnerabilities,
PCCD Associates Queens, NY
Computer/Helpdesk Technician July 2013 – August 2017
●Created and managed user accounts and reset passwords in windows server and Linux environments.
●Created group policies, troubleshoot TCP/IP setting and corruption, configure LAN setup, and troubleshoot, setup and maintain network printers.
Assisted in designing FAQ for desktop users, and trained staff and clients in PC hardware/software utilization and manage in-house IT projects.
EDUCATION
The Polytechnic Ibadan Oyo, Nigeria
Bachelor of Science in Mechanical Engineering August 1994 – May 1998
Computer Career Center, NY - Help Desk Specialist 2002
Apex Technical College NY -NY 2003
Training Completed:
Linux Training 2019
AWS & DEVOPS 2022
Interested in Social innovation and entrepreneurship
References: available upon request
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