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Desktop Support Auto Parts

Windsor Mill, MD
March 19, 2023

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Kurt Trimas

Mobil Phone: 248-***-****

Home Phone/Fax: 248-***-****

Systems Admin//Network Admin/Network Security and Support


Aircraft KC135 Technician and Crew-Chief/Tool Room Asst Mgr

Aircraft Resume Available Upon request

Seasoned Network/Systems Admin and Desktop support professional

Active Directory Administration

Kvm Installation and Configuration

Barcoding of Assetts

Dell Product Suite Experience

Mac OsX Familiarity and administration

Cell Phone Management and Support

Teams Conerencing

Zoom Conferencing

Data Center and Infastructure Experience

Microsoft Tereminal Server

Ca Site Minder Application With Dna Security

Hyper V Administration, CredSSb, Kerberos

IPAM Ip Address Management

Disa Stigs

Teams Copnfrencing

Go to Assist

Vivantio Ticketing

Genesys Cloud and Pure Cloud.

CMDB Creation and Editing in Excel

Ability To Travel

Perform a variety of maintenance tasks on servers and data center hardware

Audit Server Inventory

Service Catalog Knowledge, CMDB

Service Now Experience ITSM (Incidents,Problem, Change, Asset Management

SCCM Administration and Installation


Avaya Phone Administration

Genesys Phone Administration

Support for desktop connection issues

Maintain positive & effective relations with Company Associates and end users

Firewall Administration: Checkpoint and Dell Sonicwall

Sequel SMMS .bak Restore

Configuration of network, network protocols (DNS, NFS), and system security (sudo, ssh)

Net Tools Port Scanning and Networking Tools

Checkpoint Threat Cloud Monitoring. Malware, Phishing, Exploits Cyber Attacks

Cisco Secure ACS Administration

Cisco NAC Wireless 802.11X

Network Management Tools (Solar Winds, Net Scout)

Packet Capture Tools: Wire Shark

Cisco 36xx, 37xx, 38xx, 4xxx, 9xxxx, ASR1x

Cisco ASA

Cisco Endpoint Security

Ipam / NetMRI

LAN/WAN Routing Architecture and Protocols (OSPF, EIGRP, BGP etc.)

TACACS Radius Administration

Splunk Monitoring

Putty Configuration and Use

Centrify Secure Remote Access

Power Shell Administration and Scripting

Monitor and react to alerts from various reporting software

Sys Log Server Monitoring

Microsoft Sql Server Administration

Monitor and maintain local network resources

Cisco Any Connect




Healthcare It Programs

Cisco Soft Ip Phones

Genesys Phone System

Server disk space usage, Drive Quotas

Daily operation of LAN / WAN related communication equipment

Ips and Ids Monitoring

Automotive Software and Business Experience

Hollander Auto Parts Field Service Engineer

Health Rules.

Various Business Software Installation and Support, Automotive, Aviation and Brokerage, Office 365

Microsoft Dynamics 365

Microsoft Windows and Linux Administration

Familiarity with VMWare and other virtualization products

Install, maintain, troubleshoot and repair various computers equipment, peripherals and data communications and network systems

Assemble, install, configure and test computer equipment

Maintain software and hardware inventory and tracking systems

Research pricing for equipment and supplies in consultation with the IT Manager and prepare purchase orders

Assist with the analysis of and resolution of end user requirements

Communicate effectively with a wide range of people, including fellow employees, external customers and suppliers

Perform preventative maintenance and update maintenance records

Proven Organizational skills and attention to detail

Track Progress on resolving tasks and follow up as needed

Maintain user accounts and databases, active directory

Create and administer virtual machines of various operating systems with VMWare products

Excellent written and oral Communication Skills

Local hardware, repairs, & additions to LAN / WAN

Troubleshooting LAN / WAN problems at local site

Scripting with Power Shell

Database Installation, Configuration, Query’s and Updates and ability to produce reports

Remedy Ticketing Experience

Maintaining Vendor Relationships

Demonstrate the ability to diagnose customer application issues and provide quick and accurate solutions within a collaborative environment

Supplier and Vendor Negotiations

Pack, unpack, and test data center hardware

Purchase Order Creation

Ability to Handle Confidential Information

Willingness to work Flexible hours when needed, overtime

Work well under stress during peak workload periods

Demonstrated Ability to respond in a flexible manner and re-prioritize work as situations change

Ability to understand and use advanced computer functions

Logistics Handling

It Wintel Systems Administration with the Dod

Schematic Reading and Interpretation

Cisco Switch and checkpoint and Sonic Wall Administration

Cisco Asa and Cisco Pix administration

Maintain and update network diagrams and documentation (Visio)

Pki Administration

Domain Setup and Configuration

Backups with Net Backup

Cisco Endpoint

Perform installation break-fix activities providing installation warranty support.

Deliver business critical projects and maintain high service levels

Conscientious and flexible employee who will work evenings and overtime as requested

Excellent with multitasks and meeting tight deadlines

Follow MSDS and Safety Regulations, Tech Data

TC Max Tool Room Inventory Administration

Wireless Installation Setup and Configuration

Windows 7 and windows 10 Migration between 15000 and 20000

Healthcare background in medicine and It.

Quality Assurance Work

Hpe Lights Out Management for Proliant Servers

Smart Array Controlers

Proliant Gen 10 UEFI ROM for Proliant Servers

Hpe Ilo 5 Family Training and Usage

Proliant GEN 8-10 Training and Repair

Storage Fundamentals

San Technologies

Hpe 3PAR Hardware Maintenance and Repair

HP Servers Maintenance and Repair

HP Synergy Maintenance and Repair

HP Blade training and Repair.

Hp Servers Maintenance and Repairs

Hp Switch Installation and Configuration

Lights Out Mgmt for HPE Proliant Servers

Hp Smart Array Controllers

Ilos Technology tng

Ilo 5 Family Tng

GEN 10 UEFI ROM for HPE Servers Proliant Hpe and Synergy Service and Support

Esd Training

Hp Advanced and Intermediate Tech Training

Networks Training

Hp Storage Fundamentals

Hp Servers Part1 Tng

Hp Servers Part2 Tng

Hp Storage Part 1 Tng

Hp Storage Part 2 Tng

Converged Systems

Intro to Server Manage Tools and Apps

Intro to Hp Server Options

Industry Standard Architecture and Technology Tng


OS/Environments: Apple Mac OSX Versions, Windows XP, Windows 7, Windows 10, Server 2008, Server 2012, 2019 Linux Redhat, Ubuntu, Mint and Others, Netware.

Software: MS Office 2010, 365, MS Visio, Exchange, Vmware ESXI/ Workstation/Server, Backup Exec, Vnc, Word Press, Epic, Salesforce

Network Troubleshooting Utilities: Wire Shark, Putty, Ping, Arp, Trace route, Netstat, Wireshark, Ipconfig/Ifconfig

Ipconfig/Ifconfig, Net stat, Ns lookup, Subnet Calculator

Hardware: PC’s, Servers, Hp, Dell, Motherboards, Hard Drives, SCSI, SATA, Backup solutions, Memory, Peripherals, Expansion Cards


Network Cable Making: RJ45 Cable Making and Crimping

Database: Microsoft Sql and My Sql installation configuration/ administration

Email: POP, SMTP, Exchange Server, Office 365


Firewalls: Checkpoint, Dell Sonic Wall

Antivirus: Norton Antivirus and Antivirus Server, Ca Site Minder, Mcafee, Super Anti Spyware Remover

Vmware: Esxi Server,VSphere, Vmware Workstation

Training: Training Auto salvage yards on how to sell parts, Inventory Parts, business aspects. Training Auto dealerships on software used to do inspections on vehicles, and upsell service after the inspections where through. Training Users on how to users Genesys Cloud.


A+ Certification, Sylvan Prometric

Air Force Information Security, Monthly

Dell DCSE Certified, Laptops Desktops, and Servers

Hp Certified Technician

IBM Warranty Basics Course and Certification

Microsoft Certified Professional, Microsoft Corporation



40 Hrs/Week

82,000/Year Infrastructure Analyst Maclaren Hospital, Flint, MI

Genesys Cloud Implementaion, Genesys Cloud Training, Mcalren Hospital Desktop Support

On call Server Patching on Weekends, Remote Desktop Support and Onsite Desktop Support.

Support for various hospital used Software. Server Support.



60,000/Year Senior Hewlet Packard Field Service Engineer Hemmersbach Short Fill In Position

Onsite Field Service Tickets for Hp customers, Repairing Proliant Servers, 3Pars, Synergy, Hp Switches

Data Center Racks, fixing network cabling, running network cabling. Fixing Network and Storage.

6/2010-10/2019 Aviation Tool Room Technician /135 Crew Chief Michigan Air National Guard, Selfridge, MI 40Hrs/Week Aircraft Technician/Tool Room Technician/Asst Manager Morning Shift, It administration and Support.

70,000/Year Inventory of tools, Issuing, Ordering Tools. Parts ordering, Stocking and Upgrades to Tool room

Flight line vehicle issue and monitoring and updating vehicle repair sheets KC135 Maintainer/Crewchief

6/2017-4/2018 Network Administration, Systems Admin EbryIT/Joint Reserve Intel Center, Selfridge, MI

40Hrs/Week Network Administration, Windows server 2008, 2012 Administration

70,000/Year Cisco Catalyst 3560- 3570 administration and configuration with Putty

Cisco switch Backups with Putty. Network troubleshooting, Checkpoint/Sonicwall Administration

Server 2012 Administration

Sql Server and My Sql Installation, Configuration and Management


Active Directory

Manage End User Accounts, Switch Access, Router Access

Centrify and Rdp For Remote Access and Administration

Checkpoint and SonicWall Firewall Administration

Network and Security Audits

Data Center And Infastructure Experience



Ip Access List creation and updates

Asset Management for all hardware with barcodes

Cable Management with Names and Locations

Wireshark Packet Capture

PKi Certificates

Mac Address Hardening, Ip Creation

Vlan Creation, Vpn Tunnel

CA Site Minder Application Security

Data Center Administration and Engineering

Network Troubleshooting, Ping, Ns lookup, Tracert, Netstat, Ipconfig/Ifconfig, Subnet Calculator,

3/2015-5/2016 Dealership Service Software Installer/Trainer Infomedia Corporation, Plymouth, MI

40Hrs/Week Installation of Super Service Auto Dealership maintenance and warranty software

52,000/Year Configuring the software and printers after installation throughout the Dealerships

Training the users in each department on the use of the software for their department

12/2015-3/2016 IT Field Service Engineer Hewlett Packard Corporation, Pontiac, MI

40Hrs/Week Troubleshooting Servers Desktops, Laptops, Storage Units for Business

40,000/Year Order Parts as needed for service

Data Center Administration Engineering and Infastructure Experience

Replacing Defective Parts on Hp and Dell and Various Other Makes

3/2014-11/2015 Desktop Support/It Field Service Blue Cross Blue Shield, Detroit, MI

40Hrs/Week Windows 7 and Windows 8 Support and Migrations between 15000 and 20000

40,000/Year Gathering users computers and scheduling times for migration

User Data Backup and Migrations using USMT, and SCCM

Pre Floor Support, before going to users after migration to new laptops

Connecting with users after migrations, and fixing issues with hard-ware and software

Email Setup and Configuration SMTP

11/2014-1/2015 Level 3 Systems Admin/Network Engineer 107th Fighter Squadron, Selfridge, MI

40 Hrs/Week Very Detailed Mission Critical It work daily for two squadrons

Troubleshooting and resolving hardware and software problems

80,000/Year Aviation Information Technology, making maps, installing flight software, fixing software

Ensure the integrity and security of enterprise data on host computers during data transfers

Fixing plotters, printing out flying maps, and adjusting flight coverage for maps

Wintel Experience. Server 2008, Server 2012 Systems Administration

Creation Of Ip Access Sheets for all Servers,Computers and Switches and Routers

Data Center, Network Ops Administration and Engineering

Setting up domain controllers, active directory, backup domain controllers

Group Policy Creation, password resets

Ip Creation, Subnetting and Sop Creation.

Network Administration, Checkpoint Firewall Administration

Daily Usage of Active Directory for user acct creation, group policy creation

9/2014-10/2015 Desktop Support Ford Motor Company, Dearborn, MI

40 Hrs/Week Wintel Experience

25.00/Hr Remedy Ticketing System for It Tickets

Data Center Administration and Engineering and Infastructure Experience

Checkpoint Firewall Administration

Wireless Networking Installation and Configuration

Windows 2008, 2012 Administration

Active Directory Usage, Creating User Accounts, Account Deactivation or Deletion, Resetting

Passwords, Group Policies

Rsa Installation and Configuration

Fixing user profiles

5/2014-9/2014 Systems Migration Engineer EbryIT/Raymond and James, Birmingham, MI

40Hrs/Week Hooked up a large size switch with numerous cables to hookup laptops desktops and servers

20.00/Hr Picked up computers according to users schedule to be migrated between 15 and 20000

Hooked up desktops first and backed up all user data and programs and Migrated Their Data

3/2014-4/2014 Linux Cisco Upgrade/Tech Lead Peak Systems/Aarons Rentals, Farmington, MI

8Hr Days Install new PC and Monitor which had windows 7 on it

20.00/HR Remove windows 7 and reload with Linux Operating System

Connect computer and check for connectivity, there was none from the LAN jack where the pc was

Re-located the pc and Cisco switch close to the Sonic Wall box and ran a new LAN cable and was able

to complete the installation and configuration of the reimage pc.

5/2013-2/2014 Desktop Support/Migrations Technician Henry Ford Hospitals, Wyandotte, MI

40 Hrs/Week Migrating Data for Henry Ford Hospitals from Windows XP to Windows 7, between 15 and 2000

40,000/Year Network Configuration and Troubleshooting

1/2013-4/2013 EBryIT/Ubs Paine Webber Dell Deployment/Tech Lead, Taylor, MI

10 Hr Days De-install old Dell equipment and computers, document all asset tags and service tags, user names 25.00/Hr Unbox, install new computers, network them, start the deployment of the Ubs brokerage image

Troubleshoot any imaging and migration problems, make sure image completes on all machines


8 Hr days

28.00/HR Legacy Services Group LLC Dell Certified Server Installer, Plano, TX

Transferred (3) new Dell 48U racks to upper level office building floor

Installed servers in the racks, cabled and configured them.

01/2010-6/2011 Aditya Birla Minacs Corporation Call Center Clear-wire Support, Farmington Hills, MI

40 Hrs/Week Support for Clear-wire Wireless Corporation

23.00/Hr Troubleshoot various problems, some ranging from page not displayed, and can’t connect to towers

Fixing windows problems, troubleshooting network connectivity to wireless modems

9/2011-2/2012 Windows7 Migration Engineer Apex Systems Inc/ Army Corp of Engineers/Detroit

40 Hrs/Week Migrated data from legacy laptops and desktops to new Dell desktops and laptops

25.00/Hr Imaged pc’s with ghost, inputting dns setting, IP addresses, wins, editing registry and joining laptops and

desktop’s to the domain. Installation of numerous programs used by the U.S. Army

8/2010-8/2010 Windows 7 Deployment/Migrations Tech EbryIT/Smith Barney, Dearborn, MI

10 Hr days Migrated Old PC’s Data to new Dells PC’s

20.00/Hr Installed new Dual Configuration DVI Monitors

Joined new PCs to the domain

Configured Exchange and email

Ensured users could access their PC’s and programs after migration

8/2010-12/2010 Network Engineer Tech Lead Henry Ford Hospital, Wyandotte, MI

40Hrs/Week Removed rack mounted Kvm, Rails Cables and Ups

24.00/Hr Installed new rack rails, Kvm, Ups, and cabling and port replicator

Installed software to configure the port replicator and Kvm

Made sure Server 2003 and 2008 servers all were able to be viewed via new kvm

Checked performance monitor on both servers to make sure everything was ok

Tested with Helpdesk, and closed ticket.

3/2010-6/2010 Windows 7 Deployment/ Migration Tech Nissan Motors, Farmington Hills, MI

8Hr Days Performed computer migrations from legacy laptops to new Dell Laptops

20.00/Hr Documented all asset tags and serial numbers of old and new laptops from users Configured laptops with all

asset and serial numbers in the Dell migration software

Ran migration software on old and new laptops and joined new laptops to the domain

Setup wireless configurations and security, and all certificates

Used crossover cables to transfer their data, troubleshoot any migration issues. After the

migrations were completed, I documented free space on the c drive and turned them in

Honorable Discharges:

U.S. Army Fort Knox, KY

U.S. Navy Reserve, Selfridge Air National Guard, MI

Michigan Air National Guard, Selfridge Air National Guard, MI

Education and Training:

Oakland Community College

Degree: AA General Studies, IT

Automotive Service and Body training at Ferris State University, Big Rapids, MI

Airfield Driving Classes and Licensure, Selfridge Air National Guard, Mount Clemons, MI

Aerospace Maintenance School, Boeing KC135 Sheppard Air Force Base, Wichita Falls, TX

Great Lakes Naval Training Center, Great Lakes, Il Navy It Training

Department Of Defense, Information Assurance Awareness Classes Monthly

Army Basic Training Fort Bliss TX

Us Army Flight Medic School, Fort Sam Houston, San Antonio, TX

Trained and worked as a U.S. Army Medic and A Navy Corpsman and Navy It

Med Assistant and Phlebotomist, also worked in the Er in Dallas, Texas, Humana Hospital, and In Michigan at Westland Clinic


Genesys Cloud API User Management Course

Genesys Cloud Contact Center Supervisor Course

Genesys Cloud Contact Center Admin Course

Genesys Cloud Implementation Course

Genesys Cloud Train the Trainer

Genesys Cloud Call Recordings and Evaluations

Cloud Training Quality Mgr

Volunteer Work

Habitat For Humanity Building homes for the poor in the U.S


Kurt Trimas Phone: 248-***-**** Email:

Contact this candidate