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Columbus, OH
... Implemented a vendor escalation matrix, improving issue resolution times Logged and tracked vendor support tickets using ServiceNow to ensure timely responses and resolutions. Streamlined the vendor approval workflow, reducing onboarding time and ...
- Jul 30
Powell, OH
... ● Participated in product demo to track progress and validate developed product features against client’s needs and solution. ● Created and monitored A/B testing to optimize design report features and improve user experience. ● Conducted sprint ...
- Jul 29
Columbus, OH
... •Experience with ServiceNow. Worker, Tarrier Steel July 2017 – April 2018 •forklift operator moving steel across the steel yard •saw operator saw steel to correct length PC Technician, Tuba Group, Defense Logistics Agency, (contract), Columbus, OH ...
- Jul 28
Columbus, OH
... Transition to sell products to improve customer retention and value ● Confirmed customer understanding of the solution and provided additional customer education as needed ● Used computer keyboard to enter alpha-numeric data into automated system. ...
- Jul 28
Columbus, OH
... Assisted in creating agility infrastructure processes within ServiceNow. Worked collaboratively with multiple cross-functional teams for awareness and appropriate resource availability for each implementation. Fiserv, Inc. Lead I.T. Change Manager & ...
- Jul 27
Powell, OH
... Developed and implemented national sales strategy for the OptiMaxx product, an imaging and document management solution. There is a base of over 125 systems installed nationally, primarily located within the clinical lab operations at hospitals and ...
- Jul 22
Dublin, OH
... Solution/Carrier/Mode Implementation – Transportation Lead for new 1.2 million sq.ft. California Replenishment Center Special Project Manger for the movement of recalled 6 million surgical gowns and kits in support of Covid-19 nationwide. Cardinal ...
- Jul 20
Columbus, OH
... (2 years) • Computer Science • Microsoft Windows • Technical Support • Shift management • VPN • Call center (2 years) • ServiceNow (2 years) • Retail sales • Customer support Additional Information SKILLS & QUALIFICATIONS Strong written and verbal ...
- Jul 17
Sunbury, OH
... Skills: Research – Assessing the problem from multiple directions to discover a worthy solution - Familiar with APA and Chicago style citing: related to my studies in History, Anthropology, Education, and Computer Science for research papers and ...
- Jul 17
Pataskala, OH
... Grange Insurance – Project Manager IV (06/21 – 10/21) Managed an enterprise-wide system integration of claims management system from in-house systems to a 3rd party hosted solution. This integration allowed for the automation of the claim management ...
- Jul 09