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Columbus, OH
... Customer Service Representative ModivCare September 2020 to May 2021 • Coordinated medically necessary transportation and verified insurance eligibility. • Resolved client concerns promptly, improving satisfaction and retention. • Documented calls ...
- Nov 24
Columbus, OH
... Ceasta Assurance Developed Ceasta’s luxury transit insurance site using Django, designed React dashboard for quotes & policy tracking, built secure REST APIs, managed claims data in PostgreSQL, and deployed full-stack app. Lahebo Launched Lahebo, an ...
- Nov 21
Lewis Center, OH
... • Oversaw accounting for Workers’ Comp, General Ledger, and Auto self-insurance programs. • Led project to implement AP Automation software that enabled process automation and; saved hundreds of thousands of dollars in material cost through vendor ...
- Nov 21
Columbus, OH
... WORK HISTORY Technical Support Specialist, 09/2013 to 06/2025 KMI Learning - Columbus, OH Personal Agent/Account Manager, 04 ... customers with billing issues • Processed auto glass insurance claims for several insurance companies • Responsible for ...
- Nov 20
Columbus, OH
... Strong expertise in developing custom functionality, integrating with external systems, and optimizing service processes to enhance customer satisfaction and agent productivity. Customized and configured Service Cloud objects, fields, page layouts, ...
- Nov 19
Columbus, OH
... Molina Insurance, Columbus, OH 8/2014-4/2021 Member Service Representative 1 ●As a customer service representative, passed all mandatory training at 100% accuracy to ●Meet state Medicaid/Medicare mandates. ●Worked with peers and other departments to ...
- Nov 17
Columbus, OH
... lack of appointments, insurance matters) • Advise pet owners on nutrition and healthcare Veterinary Assistant/ Receptionist Riverside Animal Care Center - Columbus, OH August 2000 to June 2014 Perform various medical tests for patients and ensured ...
- Nov 10
Westerville, OH
... Primary agent helping Lawson clients achieve their goals including a successful implementation, a positive business relationship, and high customer satisfaction for Lawson products and services. Developed and maintained project documentation with ...
- Nov 07
Columbus, OH
... incoming escalated calls from new hires regarding health insurance coverage and concerns, assisted with training new ... Google Workspace • Providing product information • Call center agent experience • Government agency customer support • Phone ...
- Nov 06
Sunbury, OH
... Qualifications Profile: Payment Processing Reservations Booking Travel Itineraries Staff Development and Training Travel Agent CMS Excellent Customer Service and Problem Solving Skills Relationship Management Regulations and Compliance Training and ...
- Oct 31