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Customer Service Experience

Reynoldsburg, OH
... skills during interviews with customers regarding fraud cases Conducted reviews of flagged transactions and reports that showed potential suspicious activity Provided excellent service and attention to customers through phone conversations. ... - Sep 16

Administrative Assistant Forklift Operator

Columbus, OH
... Income Tax Division, Columbus, OH MAR '15 - MAY '15 Appeals Specialist Palmetto GBA, Columbus, OH APR '02 - SEP '13 Displayed ability to work well under pressure and follow strict deadlines efficiently. Continuously monitored surroundings for potential ... - Sep 16

Social Media Graphic Design

Columbus, OH
... Lea Columbus, Ohio Create, edit, and update presentations for financial clients of Williams Lea, focusing on consistency and accuracy with regards to all financial data, and adherence to brand standards for individual clients/potential clients. ... - Sep 15

Incident Response Threat Detection

White Ash, OH, 43110
... Developed advanced threat hunting procedures using MITRE ATT&CK methodology, identifying 15+ previously undetected APT campaigns and preventing potential data breaches. Configured multi-source data correlation integrating network, endpoint, and ... - Sep 11

Accounts Payable Customer Service

Columbus, OH
... Seeking to contribute administrative and financial expertise in a long-term career opportunity with growth potential. Work Experience Accounts Payable Specialist Sedgwick CMS Claims – Toledo, OH Jan 2022 – Present • Monitor and process financial ... - Sep 09

Information Security It Operations

Columbus, OH
... • Monitor and analyze security metrics to identify trends and potential threats. IT Governance & Security Superintendent Jan 2023 – Aug 2024 • Directed the organization’s ISO 27001 Information Security Management System (ISMS) certification ... - Sep 06

Security Analyst Incident Response

Bloom Township, OH
... Monitor and analyze logs from 5,000+ endpoints using SIEM tools like Splunk and QRadar, contributing to the early detection of 100+ potential threats. Collaborate with cross-functional teams to ensure compliance with NIST and ISO 27001, achieving ... - Sep 05

Call Center Service Representative

Canal Winchester, OH
... Educated consumers on income and resource guidelines Reissued traditional Medicaid cards Submitted bill payment request when traditional Medicaid was late paying the providers Directed consumers to other offices when we were not authorized to handle ... - Sep 05

Data Entry Specialist

Columbus, OH
... Earth Resources Technology, LLC and NOAA NCEP Climate Prediction Center April 2024 – June 2025, College Park, MD • Test the CMORPH2 satellite-derived precipitation estimates over a data poor region against multiple potential sources of ground truth. ... - Sep 04

Project Manager Technical

Dublin, OH, 43017
... ●Monitored and analyzed security alerts generated by Microsoft Defender, conducting thorough investigations and responding to potential security incidents. ●Oversaw multiple Sitecore projects simultaneously, managing project teams and ensuring ... - Aug 28
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