Security Analyst Incident Response

SERGE EKEH TCHOUAN

SUMMARY

Results-driven Cybersecurity Specialist with 5 years of hands-on experience in threat detection, risk assessment, and network defense. Skilled in securing sensitive data, mitigating vulnerabilities, and implementing robust security protocols across enterprise environments. Proven ability to analyze security incidents, manage SIEM tools, and enforce compliance with industry standards such as NIST, and GDPR. Adept at translating complex security concepts for cross-functional teams, with a passion for continuous learning and staying ahead of emerging threats. Committed to safeguarding digital assets and supporting organizational resilience.

SKILLS

Columbus, Ohio, United States • +1-614-***-**** • *********@*****.*** Security Information and Event Management (SIEM)

tools (e.g., Splunk, QRadar, LogRhythm)

Intrusion Detection/Prevention Systems (IDS/IPS)

Firewalls and VPN configuration

Vulnerability scanning (e.g., Nessus, Qualys, OpenVAS) Endpoint detection and response (EDR)

Network and cloud security (AWS, Azure,

Google Cloud)

Identity and Access Management (IAM)

Encryption standards and PKI

Security incident response and forensics

Secure configuration and hardening (CIS

benchmarks)

EXPERIENCE

linkedin.com/in/serge-e-430831300

Developed and implemented AI governance frameworks that improved model risk visibility across 4+ departments, aligning with corporate policies.

Conducted risk and fairness assessments for over 10 AI models, ensuring 100% compliance with internal ethical AI guidelines and reducing bias incidents by 15%. Collaborated with cross-functional teams (Legal, Cybersecurity, Data Science) to drive responsible AI use, enhancing compliance with GDPR and regional data protection laws. Contributed to policy drafting and ethical AI guidelines adopted company-wide, impacting over 200 users of AI-enabled tools.

Participated in AI model documentation and audit processes, improving traceability and accountability across 90% of enterprise AI use cases.

Led awareness sessions for 50+ stakeholders on responsible AI and algorithmic accountability, improving policy adherence and decision-making transparency. AI Governance Specialist MTN Jan 2024 - Present

Mitigate 95% of high-risk vulnerabilities across 150+ assets by conducting weekly vulnerability scans using Nessus and implementing timely patch management. Respond to and resolve an average of 25+ security incidents per month, reducing incident response time by 40% through optimized playbooks and automation. Conduct phishing simulations and security awareness training for 300+ employees, leading to a 70% decrease in phishing click rates within three months. Monitor and analyze logs from 5,000+ endpoints using SIEM tools like Splunk and QRadar, contributing to the early detection of 100+ potential threats.

Collaborate with cross-functional teams to ensure compliance with NIST and ISO 27001, achieving 100% audit readiness for two consecutive years.

Cyber Security Analyst Per Scholas Oct 2023 - Nov 2024 Monitor and triage security alerts using SIEM tools like Splunk and Microsoft Sentinel to identify potential threats in real-time environments.

Assist in investigating phishing emails, malware infections, and brute-force attempts, contributing to the reduction of response time by 20%.

Document and escalate incidents following SOC playbooks, ensuring accurate tracking and swift handoff to senior analysts.

Participate in vulnerability scans and basic risk assessments, supporting remediation efforts across endpoint and network systems.

Maintain security logs and reports to support compliance efforts (e.g., NIST, ISO/IEC 27001), while learning to identify false positives vs. actionable threats. Information Security Analyst Orange Cameroun Jan 2022 - Dec 2023 Security Analyst MTN Cameroon Feb 2020 - Apr 2022 Monitored and analyzed over 10,000 security events daily using SIEM tools, reducing false positives by 30% through improved rule tuning and threat intelligence integration. Responded to and mitigated an average of 20+ security incidents per month, ensuring 99.8% uptime for critical telecom services.

Conducted weekly vulnerability assessments across 500+ network devices and servers, leading to a 40% reduction in high-risk vulnerabilities within six months. Collaborated with cross-functional teams to implement ISO 27001-compliant security controls, contributing to successful audit clearance with zero major non-conformities. Led phishing simulation campaigns for 1,000+ employees, resulting in a 65% drop in click rates over a 3- month period.

Developed and enforced cybersecurity awareness programs, increasing staff compliance rate from 55% to 90% within a year.

EDUCATION

University of Buea Sep 2015 - Dec 2019

Bachelor's degree, Computer Science

CERTIFICATIONS

Certified in Cybersecurity (CC)

Certified Information Security Manager (CISM)

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