Accounts Payable Customer Service

Ariyhana Allen

Toledo, OH ***** 419-***-**** **********@*****.***

Professional Summary

Detail-oriented Administrative & Accounting Professional with 5+ years of experience in accounts payable, office management, and customer service. Skilled at managing multiple priorities, maintaining accurate records, and supporting cross-functional teams. Proficient in Microsoft Office Suite, QuickBooks, and PeopleSoft. Seeking to contribute administrative and financial expertise in a long-term career opportunity with growth potential.

Work Experience

Accounts Payable Specialist

Sedgwick CMS Claims – Toledo, OH Jan 2022 – Present

• Monitor and process financial transactions to ensure accuracy and compliance.

• Handle accounts payable, including invoice review, reconciliation, and vendor communication.

• Support providers by researching claim statuses via phone and email across multiple systems.

• Analyze financial processes to identify areas for efficiency and profitability improvements.

COVID-19 Scheduling Specialist

F.H. Cann & Associates – Massachusetts Feb 2021 – Jan 2022

• Scheduled first and second COVID-19 vaccinations for individuals 55+.

• Assisted patients in arranging transportation for appointments.

• Entered and maintained scheduling data in Excel spreadsheets.

Receptionist / Administrative Assistant

Friendship Village – Columbus, OH Jan 2018 – Dec 2020

• Greeted visitors, answered phones, and managed email/mail correspondence.

• Assisted with invoicing, updating client files, and ordering office supplies.

• Processed medical records requests in compliance with HIPAA.

• Supported HR in recruiting and onboarding certified STNAs.

Customer Care Associate

Alliance Data – Columbus, OH Nov 2016 – Jan 2018

• Responded to inbound customer inquiries and provided account support.

• Resolved billing issues and waived late fees when applicable.

• Accurately entered customer data and verified product information.

Education

High School Diploma

Ann Arbor Public Schools – Ann Arbor, MI

Skills

• Accounts Payable & Invoicing

• Administrative Support & Clerical Tasks

• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

• QuickBooks & PeopleSoft

• Customer Service & Call Handling

• Medical Records & Scheduling (HIPAA compliance)

• Recruiting & HR Support

• Data Entry & File Management

• Organizational & Time Management Skills

Certifications

State Tested Nursing Assistant (STNA) – Present

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