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Columbus, OH
... Utilized customer service experience to efficiently respond to inquiries regarding mailing services. Ensured compliance with company policies for packaging materials for safe transport via post or courier services. Successfully handled large volumes ...
- Sep 16
New Albany, OH
... $5 Million IBM Netezza + Data warehouse (Oracle & DB2) upgrades and bring into SDLC Compliance Set up the project to migrate from FIS single sign-on to Okta single sign-on for customer-facing Tools: MS Project, Excel, Clarity, ServiceNow, Scrum, ...
- Sep 16
Westerville, OH
... written) Critical Thinking - Invoicing knowledge - Data Verification - SAP- Time Management - Relationship Building - Customer Complaint Resolution Excel - PowerPoint - Microsoft Word - TEAMS meetings - ZOOM meetings- Interpersonal Skill - Active ...
- Sep 15
Columbus, OH
... ● Campaign Manager / The Ace Dynamic: Trained new team members in problem-solving, customer service, and direct marketing, teaching them to work independently and collaboratively for exemplary sales results. Packaging Design Manager August 2013 – ...
- Sep 15
Columbus, OH
... • Ensured strict adherence to quality control measures during installation, verifying that all work met or exceeded company standards and customer expectations at 360X. • Provided exceptional customer service by educating clients on the ...
- Sep 15
Columbus, OH
... •Created test scenario for claims intake process and customer centric experience validation using Guidewire claims end-to-end process. •Created test scenarios and steps and executed the steps on an in-house Cots product called Kodak. •Created ...
- Sep 15
Columbus, OH
... DSW SHOES Columbus OH Senior Customer Service Representative October 2018 – March 2021 Handle high priority calls and escalated customer requests. Handle client/customer requests globally. Prioritize client requests to provide smooth solutions to ...
- Sep 12
Columbus, OH
... Main Street Johnstown, OH 43031 614-***-**** *************@*****.*** SKILLS Customer Service & Client Relations Inventory Coordination & Supply Chain Support SOP Development & Process Improvment ERP & Data Accuracy Claims Submission, Tracking & ...
- Sep 11
Columbus, OH
... process • Able to recognize call dispositions and call types • The ability to create inquiries, escalations, and VSP Customer Retention Representative Triligent - Columbus, OH April 2016 to June 2023 • Inbound Calls • Upsell third party products ...
- Sep 11
Orange Township, OH, 43035
... • Designed churn prediction models (logistic regression, survival analysis) with 85% precision, reducing customer churn by 10%. • Implemented data preprocessing in Python (pandas, NumPy), improving churn model accuracy and boosting insight ...
- Sep 10