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Resumes 41 - 50 of 107 |
Columbus, OH
... Skills ● Interpersonal skills ● Quick learner ● Good communication skills ● Team player Problem solving ● Knowledge on ticketing system ( ServiceNow) ● Solid knowledge on active directory ● Knowledge of MS Office tools ● CompTIA A+ training ...
- 2023 Feb 19
Dublin, OH, 43017
... Developed and controlled customer access rights groups and SEARCH metadata and logged data into the Content Server Admin tool and ServiceNow ITSM. Created Standard Operating Procedures in order to specify release process standards and reduce the ...
- 2023 Feb 02
Dublin, OH
... • Very well versed with ServiceNow Agile Board, Dashboards, Reports, Incident, CMDB, Catalog and HR modules using Agile SAFe framework. • Created multiple Squads with cross-functional teams applying scrum framework for Agile rapid development & ...
- 2023 Jan 16
Columbus, OH, 43211
... WORK EXPERIENCE Insight Global ESC Coordinator at Chipotle Mexican Grill 614-***-**** Columbus, Ohio 3/2022-present Manage answering calls and responding to cases via case management system (ServiceNow) Assist in educating and training employees ...
- 2022 Aug 18
Dublin, OH, 43016
... •Very well versed with ServiceNow Agile Board, Dashboards, Reports, Incident, CMDB, Catalog, and HR modules using Agile SAFe framework. •Responsible for creating backlogs and prioritizing them. Adding different labels for Product type and ServiceNow ...
- 2022 Jul 27
Columbus, OH
... Experience with issue management tracking tools like Jira and ticketing/change management handling using ServiceNow. Ability to learn and apply the newly gained knowledge, resolve complex problems and work independently. Working with Performance ...
- 2021 Jun 14
Columbus, OH
... • Participate in production support effort, done call rotation and used ServiceNow for incident management. Environment: Microsoft SQL, Oracle, ELK, Salesforce, Jenkins, SQL Developer, Active MQ, Mule 3.9 and 4.3, Anypoint Studio 6.5 and 7.6, GIT, ...
- 2021 Mar 24
New Albany, OH
... • Databases: Oracle, DB2, MS Access, PL/SQL, MYSQL, NOSQL • Cloud Platform: AWS • Incident management tools: Remedy, ServiceNow, HPSM • Monitoring Tools: Splunk, Sitescope, Orion, AWS Cloud Monitoring. • Web Technologies: HTML, CSS, Java Script, ...
- 2021 Mar 15
Hilliard, OH
... SkypeB – 11/1/2016 ●Active Directory Certificate Services in Windows 2008 Server – 10/28/2016 ●Active Directory Administration in Microsoft Windows Server 2008 – 7/14/2016 ●ServiceNow – 7/1/2016 Previous Education, Training and Certificate: ●HP ...
- 2021 Jan 22
Columbus, OH
... Cloud Infra Service/Ops Models(IaaS, PaaS & SaaS) Data Center, Network, Security, EUS & SD ITSM & Cross-Function Management ServiceNow & DevOps Services AIOps & Hyper-Automation Cyber Security & IAM/UAM Services Team Leadership & Performance Mgmt ...
- 2020 Nov 15