Naveed Asif

Detroit Metropolitan Area / Dublin, OH

adupsb@r.postjobfree.com

linkedin.com/in/naveed-asif-89b83128

Summary

- Having 12 years of professional experience, with a combination of Business Analysis, Project Management, and Scrum, managing highly visible and complex projects, designing technical architecture and creating high-level design documents for complex systems.

•Agile Scrum Certified professional of diverse experience delivering Enterprise IT Infrastructure projects

•Experience as a Scrum Master/Agile Coach/Project Manager working on complex Agile Projects.

•Seasoned Scrum Master specializing using Agile SAFe, Scrum, Kanban framework, Backlog Management, Requirement Gathering, User Stories, Debugging, Burn-Down Charts, and Automation initiatives with exceptional documentation skills.

•Organizes scrum meetings (Sprint Planning, Backlog Prioritization, Retrospectives) that are part of the agile scrum development framework, set sprint velocity goals for the team, and train team members in scrum methodology.

•Coordinate with the Business and PMO team for requirements elicitation, clarification, and UAT.

•Work with Product Management, engineering teams, and third-party vendors in defining the functionalities for the proposed solution.

•As a Project Manager lead teams and expediting technology-based products to a diverse client base with exceptional Planning, Organizational, Logistical, and Leadership skills. Ability to quickly learn, multitask and establish appropriate governance across wide audiences to achieve milestones and deliver an efficient project within any given time and budget

•Worked with external vendors in rolling out deployments, Procurement and Asset Management Experience

Project Manager

SSi People (TJX) / Cognizant (Macys)

Oct 2021 - Oct 2022 (1 year 1 month)

• Working on an existing initiative moving the Integrated Workplace Management systems from OnPrem to Google Cloud Platform migration(App Modernization).

• Working with Scrum Masters, Developers, and Product Owners to understand the architecture of the existing application to rewrite the code from monolithic to microservices for scaling purposes.

• Retail Store and DC's hardware upgrade, decommission and refresh projects involving Server Refresh, POS, iServer OS upgrade, ThinClient, Printers, HandHeld devices, Windows/SQL upgrade

• Working with the engineering team on staging files, Vendors on procurement, Asset Management, and Deployment logistics

• Worked with multiple teams to determine the impact and risk analysis

• Monitor resource forecasting, other costs, and use of generic resources to ensure that project funds and project forecasts are comparable

• Make presentations for steering committees and project sponsors, forecasting, budgeting, and timesheet validations as required

Project Manager/Scrum Master

Naveed Asif - page 1

FGF Brands

Jun 2019 - Mar 2021 (1 year 10 months)

• Worked as a Project Manager/Scrum Master and facilitated Daily Stand up, Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings.

• Facilitated Scrum, User Story-driven development, Small/Dedicated teams, a Product Owner/Proxy engagement, iterative delivery, backlog management and testing automation.

• Actively managed wide infrastructure projects upgrading and rolling out new hardware while decommissioning the existing legacy systems.

• Identified gap analysis of current state ITSM processes to design and designed to be state solutions within 30 days obtaining Business IT ownership approval and improved process flows eliminating waste Lean.

• Responsible for the Stakeholder communication strategies and status/metrics reporting that supported escalation of risks and increased project awareness to all critical stakeholders.

• Designed a version-controlled artifact project repository on SharePoint resulting in improved quality control of document retention improving the quality of the project artifacts using Agile SAFe framework.

• Member of the Center of Excellence “CoE” team responsible for the implementation of the Proactive Operations Model.

• Very well versed with ServiceNow Agile Board, Dashboards, Reports, Incident, CMDB, Catalog and HR modules using Agile SAFe framework.

• Created multiple Squads with cross-functional teams applying scrum framework for Agile rapid development & improved quality.

• Our Service management and Process Transformation expertise plus its cost-effective repeatable delivery model have enabled the client to develop new services and features more quickly to meet business requirements.

• Proactively worked with Vendors, Business, Engineering team, Developers, Offshore teams to implement new technologies across the infrastructure within given budget and timelines.

• Documentation involving Project deliverables, RAID Logs, and lessons learned were managed tracked, and discussed during team meetings.

Agile Project Manager/Scrum Master

BMO

Jan 2018 - Dec 2018 (1 year)

Worked as a Scrum Master and facilitated Daily Stand up, Release Planning, Sprint Planning and Retrospective meetings for more than one teams

• Used Jira & Confluence as a tool to assist scrum team efficiency.

• Oversee vendor and project team members' work to ensure compliance with contract and client expectations.

• Responsibilities included client interfacing, resource planning, analyzing new business

• Manage the project plan is on track by engaging with stakeholders, Lead Business Analyst, Change/ Incident & Risk management team, CMDB Asset Management team, Deliverables, Operational Readiness, and Technical Teams/Developers to complete CMDB asset management and data integration to actively work towards UAT.

• Work with the end client/BAs on requirements gathering, create user stories, test cases to accomplish UAT, and set up training sessions for ServiceNow implementation to go live.

• Working closely with the technical and business infrastructure team to bring up the non-compliant

(vulnerable) Server Os (Windows, Linux, AIX, HPUX, Solaris) and Database(SQL, DB2) up to banks hardening guidelines which involve working with Engineering, Automation and Deployment Teams, Naveed Asif - page 2

Multiple Business/Application owners and Developers to get servers remediated by mitigating risk by patching and testing in Dev/QA/Disaster Recovery Environment.

• A set of 2000+ servers and databases which are non-compliant as per Qualy’s scan which is performed monthly.

• Work with technical and business teams to identify applications that will be impacted by implementation and help them understand the scope and rationale to mitigate risk and issues.

• Work with the Senior/Chief Technology officers/Application owners and Server Engineering teams to set milestones to overcome obstacles and update progress reports

• Weekly Project Updates on Clarity with Risk, Issues, and Resolutions along with resource allocation, timesheet validations, and forecasting.

Agile Project Manager/Business Analyst

Rogers Communications

Dec 2016 - Nov 2017 (1 year)

• Plan, create, coordinate and maintain project plan, including the development of project process, scope, timeline, milestones, resources, task dependencies, risk and assumptions.

• Track project performance, including resource allocations, cost, and quality by continuously evaluating progress through regular team status meetings and weekly project status reports.

• Manage the integration, business, and vendor deliverables along with Old/New asset management.

• Monitor resource forecasting, other costs, and use of generic resources to ensure that project funds and project forecasts are comparable

• Ensure the planning and communication of release details, including appropriate handover to IT production support and business support teams

• Multiple Vendor management, requesting quotes and validating as per vendor SOW, issuing Purchase orders in Oracle, Ticketing /Tracking using Service Now, Scheduling Excel /MS – Project.

• Writing Technical scope for the implementation team on-site and scheduling dates for IT Hardware roll out which involves Servers, POS Systems, Printers, Pin pads, Scanners, and Mobile devices.

• Ordering project inventory from multiple vendors along with Asset Management/Tracking (Compugen, CoxCom, Adesso, Softchoice, Wincor) and overseeing the inventory level for future IT-installs.

• Hold Pre-Implementation meetings for site readiness to make sure the construction of the site is complete and ready for hardware deployment, post-implementation review meetings, ensuring root cause analysis is conducted on any critical failures and lessons learned.

• Run daily meetings with Vendors, PM’s, Technical Operations Team with agendas and documenting meeting minutes

• Identify non-compliance to the project process so that it can be addressed and corrected as per SOW

• Administer project schedules of assigned projects to maintain deliverables are tracked and completed in a timely fashion.

Implementation Consultant - Retail Technology

Loblaw Companies Limited

May 2015 - Nov 2016 (1 year 7 months)

• Responsible for the assembling, installation, and maintenance of communications hardware, networks, and POS in retail environments across multiple Loblaw’s retail stores and offices

• Coordinate and schedules install, moves, changes, and add-ons, documentation, old and new equipment’s asset tracking and coordinate with vendors/staging team to get the equipment staged tested, and shipped out for install

• Upgrading the workstations in retail environments to the newer and faster Dell i7s. Naveed Asif - page 3

• Install network and peripheral hardware (servers, switches, RF, POS, wireless, printers, scanners, access points, server racks)

• Upgrade and install handheld guns and convert the system to SAP in retail stores

• Windows 7 migration using SCCM2012, POS software Installs, Running Scripts to make necessary attached equipment’s useable and lock systems to have limited store associate accessibility

• Login to ISP and activate/deactivate/reports on system boot images on the server

• Test, review, and troubleshooting installed systems

• Troubleshooting service work cabling, hardware, and network-related issues in the field

• Interpret and manage work orders, drawings, and specifications

• Perform site inspections, Pre-installs, install, Asset management, Service tags, and documenting

• Documentation of pre/post work orders, old/new asset management and installs daily

• Travel to customer sites across assigned geographic work areas to perform the work

• Perform work on a revolving day/night shifts, weekends/on-call, call-backs, and overtime. Implementation Consultant

PepsiCo

Sep 2015 - Jul 2016 (11 months)

• Run Database scripts to verify and update data to ensure accuracy across client locations

• Review and Maintain the daily/weekly units’ heartbeat and consumption data from the reports generated daily

• Assist in re-imaging the unit to the latest released software/firmware version and updating the values accordingly

• Troubleshoot network connectivity issues if the remote connection is lost and machines are not able to telnet, travel on the field at the location to diagnose the connectivity issues.

• Review and analyze report printouts and performance indicators to locate code problems, and correct errors by correcting codes and raise a ticket if the issue cannot be solved

• Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.

• On-call client technical support, addressing and resolution of all client issues through email /on-call / on-site if required in a certain time frame

• Travel to customer sites across assigned geographic work areas to check and resolve the issues and concerns with connectivity and software

• Expand or modify the system to serve new purposes or improve workflow

• Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling and information engineering Project Specialist

Much Mobile Inc.

Mar 2013 - Aug 2014 (1 year 6 months)

• Facilitate, coordinate and manage all Retail related projects for Information Technology (IT)

• (New development, application changes, Back office, and Front office system upgrades and maintenance).

• Work with different vendors involving the site construction readiness, Hardware Deployments, and installation.

• Support and Install standard systems hardware, software platforms, and POS (Point of Sale) systems across all the retail locations.

• On-call client technical support, addressing and resolution of all client issues through email /on-call / on-site if required in a certain time frame.

Naveed Asif - page 4

• Assist in installing Microsoft Windows Operating System, Microsoft Office, Antivirus, Anti Malware, and other sales tracking software used at the retail location.

• Experience in blackberry handheld and Apple iOS, iPad/Tablets, Android devices setup, and configurations.

• Act as an escalation and emergency point of contact concerning delivery of IT systems.

• Training retail personnel in the usage of the Point of Sale system and internet Kiosks.

• Effectively resolve the complex task from numerous retail locations for any IT-related issues remotely or on-call/on-site.

• Actively involved in openings of new retail locations, IT installs, and assists in the configuration of POS equipment for new stores.

• Primary administrator for all retail locations POS database and inventory control applications.

• Well Versed in database management, site setup, printer routing, POS user management, security, and accessibility.

• The document, manage and update all current software procedures. Technical Support Analyst

Dell Technologies

Feb 2008 - Sep 2010 (2 years 8 months)

• As a part of the deployment team, stage and deploy hardware across multiple clients as per request along with asset management technical documentation and deliverables

• Install and perform repairs to hardware, software, and peripheral equipment, following design or installation specifications.

• Performed desktop hardware assembly and installed Microsoft Windows operating systems along with all the desired drivers required to run the system efficiently.

• Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.

• Maintain a record of daily data communication transactions, problems and remedial action taken, and installation activities.

• Refer major hardware or software problems or defective products to vendors or technicians for service.

• Assisting users experiencing problems with hardware, software, network, and other computer-related issues.

Education

George Brown College

Master's Degree, Wireless Networking and Security

Jan 2011 - Oct 2012

- Broadband and Mobile Communications

- Network and Systems Security

- Voice over Internet Protocol (VoIP) Technologies

-Equipment Deployment, Interconnectivity and Wiring

-Security and Advanced Data Network Technologies

-Data Centre and Virtualization Technology

-Server Operating System Technologies

-Advanced Network Analysis

-Advanced Network Management

Naveed Asif - page 5

-Network Design

Osmania University

Bachelor's Degree, Computer Science Engineering

Oct 2005 - Oct 2009

Basic Programming

Algorithms and Data Structures

Principles of Computer Hardware

Compilers and Operating Systems

Artificial Intelligence and Artificial Life

Computer Graphics

Computer Vision

Software Development training

Project Management

St Paul's High School

High School, Secondary Education

1990 - 2002

High School Certificate

Licenses & Certifications

Microsoft Certified System Engineer - Microsoft

SR5797840

CISCO CERTIFIED NETWORK ASSOCIATE - SUN NET

Issued Sep 2016 - Expires Sep 2018

CSCO13077577 / 305538954

Introduction to Marketing - University of Pennsylvania JJDS925SEJS2

Operations Management - University of Pennsylvania 84WKW6BWX3BA

Corporate Finance - University of Pennsylvania

DQEL8RDV39PA

Managing Social and Human Capital - University of Pennsylvania NRKEPLJWL9XZ

Financial Accounting - University of Pennsylvania

S49LTX267UWZ

Naveed Asif - page 6

ITIL Foundation - AXELOS Global Best Practice

GR750477642NM

EXIN Agile Scrum Master Certificate - EXIN

Skills

Network Administration • Technical Support • Testing • Strategic Planning • Financial Analysis • Virtualization • Network Security • Software Installation • System Administration • System Deployment Naveed Asif - page 7

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