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Atlanta, GA
... CORE COMPETENCIES Team Leadership Problem Resolution System Troubleshooting Retail Point of Sale (POS) Relationship Building Device Maintenance Hardware Installations Capacity Management Hardware Diagnosis Customer Support Account Management Voice & ...
- 2023 Dec 29
Stone Mountain, GA
... provided information and analysis during organizational strategic planning and review processes Produced Call Center systems featuring customer interaction/voice response systems and voice networks; crafted user interfaces, executed user acceptance ...
- 2023 Dec 28
Atlanta, GA
... in the consultative solutions-based selling of complex products and services including SaaS, Cloud-Based Storage, PNT, Business VOIP, Network OnDemand, Cloud Web Security, Mobile Applications, Wireless voice and data, and Digital Advertising. ...
- 2023 Dec 23
Ellenwood, GA
... Documented and shared voice-of-customer and product defects in effort to continually improve the customer experience. Professional Experience: Intuit, Inc - Atlanta, GA Jan 2020 – May 2020 & Jan 2021 - Current TurboTax Seasonal Tax Expert (Remote) ...
- 2023 Dec 16
Smyrna, GA
... Established governance for Multi-Vendor Infrastructure Services Managed Service Agreement Developed strategic roadmap for Americas telecom services, i.e., data, network, telecom expense management, Call Center Services and UCaaS voice services ...
- 2023 Dec 12
Atlanta, GA
... ● Assists with special projects as assigned Wholes Food Distribution Center, Braselton, GA - Case Picker February 2020 - January 2021 ● Complied with all applicable health and safety codes ● Used voice-based order system to select and palletize ...
- 2023 Dec 12
Atlanta, GA
... for engaging and retaining program participants • Facilitate youth focus groups to gain an understanding of youth voice related to sex education and healthy sexual behaviors • Assist with writing and editing semiannual report • Assist with ...
- 2023 Dec 08
Atlanta, GA, 30303
... Supported a complete disaster recovery site with various carrier connections, access points and other remote connections associated with a customer’s data & Voice communication network to their corporate or satellite offices for testing purposes. ...
- 2023 Dec 05
Atlanta, GA, 30303
... Petersburg, FL Final level end user technical support in a high-volume Call Centerenvironment, serving approximately 2.5 million videos, high-speed data, home security and automation and voice services subscribers Assist with the creation of ...
- 2023 Dec 02
Atlanta, GA
... The voice of the customer and champion this knowledge with cross functional internal teams to improve the existing platform and product experience as well as uncover new product development opportunities ● Recruited to establish and scale the ...
- 2023 Nov 30