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Data Entry Customer Service

Location:
Atlanta, GA
Posted:
December 08, 2023

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Resume:

AISHA MALONE-WHEATON

Mobile: 678-***-**** Email: ad1s6b@r.postjobfree.com

PUBLIC HEALTH PROFESSIONAL

HEALTH EDUCATION DATA ENTRY AND MANAGEMENT CODING QUALITATIVE RESEARCH ANALYSIS A high-performing candidate with clinical, research, and customer service experience. Passionate about health promotion and wellness for Maternal, Children, and Adolescence health. Strong analytical, research, and leadership abilities. I seek to join an organization where I can utilize my analytical, research, and leadership abilities to advance public healthcare policies, programs, and practices in the public or private sector.

EDUCATION

Georgia State University, Master of Public Health Dec 2022 Georgia State University, Maternal and Child Health Certificate Dec 2022 Georgia State University, Bachelor of Science, Public Health, Magna Cum Laude Dec 2019 EXPERIENCE

Health Educator 3, Fulton County Board of Health Sept 2022-Current

• Deliver a comprehensive, evidence-based sexual health education curriculum aimed at providing students ages 15-19 with health awareness and disease prevention techniques

• Assist with the planning, development, and design of program materials

• Promote healthy habits and practices in outreach materials, presentations, and events

• Help coordinate community healthcare education events with community partners

• Assist with the SKYE communication plan

• Write and edit SKYE promotional materials, reports, resource guide, and social media postings prior to release

• Create communications brief content for the SKYE program

• Participate in outreach, engagement, and recruitment of youth and youth-serving organizations to participate in SKYE program education, initiatives, and activities

• Promote the SKYE program to potential community partners and organizations

• Develop strategies for engaging and retaining program participants

• Facilitate youth focus groups to gain an understanding of youth voice related to sex education and healthy sexual behaviors

• Assist with writing and editing semiannual report

• Assist with data analysis for grant application

• Utilize qualitative and quantitative data to identify priority communities for the implementation of adolescent health strategies

• Complete needs assessment of teenagers in Fulton County

• Research sexual health education standards and posing questions to teenagers

• Purchas tools and materials for program

• Complete data entry into Excel for the student population served

• Onboard new colleagues

Research Assistant, Southern Urban Research for Growth and Equity Project Aug 2022-Dec 2022

• Assist with the creation of project focus group facilitator moderator guide

• Assist with the facilitation of focus groups

• Conduct Literature Reviews on relevant concepts and topics

• Attend project meetings

• Record minutes and take notes at weekly project meetings Research Assistant, Voices for Georgia Children May 2022-Aug 2022

• Conduct a literature review and summarize findings for healthy hydration within Early Care Education settings

• Attend internal and external project team meetings

• Support the research and revisions process of the final report writing Student Intern, Fairfax County Health Department June 2022-Aug 2022

• Completed a full-time paid ten-week maternal and child health epidemiology internship coordinated by the Association of Maternal and Child Health Programs (AMCHP) and funded by the U.S. Health Resources and Services Administration (HRSA)

• Prepared a Needs Assessment to identify gaps in services to early enrollment in Fairfax County home-visiting programs

• Conducted a literature search of enrollment and retention challenges to home-visiting programs

• Drafted questions for key informant staff interviews to assess client screening, communication, referral, and follow-up processes

• Lead staff key informant interviews to identify barriers to early care

• Qualitative analysis of key informant interview data

• Complete a final report with recommendations for program improvement

• Participated in five hours of weekly enrichment activities led by AMCHP, including learning sessions, small group discussions with other interns placed at other hose sites, and readings with structured Research Assistant, The Confess Project, Georgia State University Aug 2021-May 2022

• Conduct literature reviews and summarize findings

• Identify and compile lists of potential research subjects in accordance with study objectives and parameters

• Contact potential subjects to introduce and explain study objectives and protocol and arrange in- person visits

• Develop surveys for the study

• Attend project meetings

• Record minutes and take notes at weekly project meetings

• Participates in the editing and proofing of recruitment strategies and other study documentation and recommends modifications to the Principal Investigator. Coder, BREAST4BABES INC. Feb 2021-Aug 2021

• Perform data entry, coding, and data management tasks; assist with primary data collection efforts and analysis, as well as analyses of secondary data sources

• Analyze qualitative research data using the software Atlas. ti, prepare reports related to research activities and findings and maintain project databases

• Contribute to the oral and written dissemination of qualitative research findings Team Lead, Goldberg’s May 2018-April 2020

• Acknowledged customer issues and resolved their problems quickly and efficiently

• Effectively communicated with other employees and upper management to ensure complete care of customers

• Contributed to the department's sales initiative by upselling food and beverage items, which enhanced the company's revenue by upselling food and beverage items. Medical Assistant, Global Brigades for Nicaragua May 2018

• Served as a medical assistant, serving 213+ adult and pediatric members of an economically disadvantaged community with poor medical and dental care access.

• Collaborated with the team to plan and implement the mission trip program objectives designed to improve the health outcomes for economically disparate international communities.

• Conducted initial patient intake, checked patient vital signs, and entered patient information (e.g., name, date of birth, patient concerns, diagnosis, prescriptions, etc.) into the patient medical record.

• Taught structured dental hygiene classes to youth ages 5 through 18 and performed fluoride treatments.

• Provided support to the gynecological team by passing surgical instruments during pap smears Cashier/Server, Low Country Restaurant June 2016 – August 2017

• Accepted and processed customer payments in cash, credit cards, and checks, checking for validity.

• Acknowledged customer issues and resolved their problems quickly and efficiently. Cashier, Kroger Company Sept 2015 – May 2016

• Provide excellent customer service.

• Answered customers' questions on purchases, store policies, and store returns.

• Coached customers on how to use self-checkout stations.

• Counted the cash in the register at the start and end of each shift. RESEARCH PROJECTS

Social Justice for Maternal Mortality in Georgia Aug 2019-Dec 2019

• Gathered and assessed research from outside sources on the extent of Maternal Mortality among African American women in Georgia.

• Analyzed potential partners and stakeholders to engage in reducing maternal mortality.

• Prepared findings and solutions in an 8-page paper and presented them to peers and clinical assistant professor.

Inspiring Better Health-Health Education for Hispanic Families and Youth Jan – May 2019

• Collaborated with group members to hypothesize an afterschool gardening program to reduce the risks of childhood obesity in the Hispanic Community.

• Identified potential stakeholders to engage in planning, implementation, and evaluation of the afterschool gardening program.

• Created theories and ideas using a logic model to assess input, activities, outputs, outcomes, and assumptions.

• Created a data collection plan, analysis, and communication plan. Research Methods Proposal, HIV in Atlanta September 2019

• Conducted Literature Review on Adolescents’ and Young Adult’s perceptions, education, personal responsibility, and peer-to-peer communications relating to HIV status disclosure

• Collected data on the most vulnerable populations within Georgia

• Developed research questions

Statewide Scale-up Centering Pregnancy in Georgia February 2022

• Developed a grant proposal for the care model Centering Pregnancy

• Outlined an evaluation plan to measure implementation and program outcomes

• Established a budget plan to outline costs for scaling up the care model Breathe Atlanta Asthma Program July 2021

• Written proposal for an Asthma Program among children and adolescents within high-risk Georgia counties, Fulton, and Clayton

• Prepared a planning model, logic model, and needs assessment for the proposal

• Outlined marketing, implementation, and evaluation plan

• Established a budget to outline costs to implement and maintain the Asthma Program Hear Her Campaign April 2022

• Proposed and designed an evaluation plan for the Hear Her campaign

• Conducting a literature review on related program evaluation studies

• Outlined data collection methods for the evaluation Sexual Transmitted Diseases and HIV among Adolescents and Young Adults April 2022

• Proposed a sexual health promotion intervention via dating applications

• Created a logic model of the problem and a logic model of change

• Outlined methods and applications to influence change in behavioral and environmental outcomes

• Developed three program materials to increase awareness about safe sexual practices SKILLS

• Proficient in Microsoft Word, Excel, Powerpoint, Outlook

• Analytical/Assessment

• Program Planning and Execution

• Documentation and Reporting

• Reviewing, Reporting, and Research

• Facilitation

VOLUNTEER EXPERIENCE

Hashtag Lunch bag Atlanta May 2021-current

• Assorted, organized, and packages food for distribution to feed the homeless and hungry Program Associate, The Center for Black Women’s Wellness Jan 2019 – May 2019

• Managed and tracked incoming phone calls and emails to support intake and ongoing program services

• Provided support and assistance to the finance department by inputting financial data into an excel sheet to ensure effective and timely fiscal record-keeping. Outreach Coordinator, Atlanta Dream Center Dec 2017 – May 2018

• Member of a front-line outreach team to educate and prevent prostitution and human trafficking by providing encouragement, prayer, and counseling



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